Tips

Tips

• Five tips to mitigate the risk of a cloud outage

  Selling cloud-based services? These five tips can help service providers mitigate the risk of a cloud outage.  Continue Reading

• Seven tips for creating a marketing plan and lead generation strategy

  VARs and MSPs don't always excel at marketing. Here are seven tips that can help a channel company build an effective channel marketing plan.  Continue Reading

• Five pitfalls in the merger and acquisition process

  Channel partners working through the merger and acquisition process must deal with cultural, financial and personnel issues before the ink is dry.  Continue Reading

• Two ways to ramp up your cloud computing revenue

  In the cloud world, single-digit profit margins don't have to be the new norm, says Jason Bystrak. Here are two ideas for accelerating cloud computing revenue.  Continue Reading

• Vetting cloud service providers: Five things to consider

  Your investigation of potential cloud services provider partners should hinge upon more than customer preference, says Jason Bystrak of Ingram Micro Cloud.  Continue Reading

• How to protect your SMB customer against sophisticated cyberattacks

  Service providers must up their game to protect their SMB customers from evolving security threats. Stanley Louissant offers best practices for ensuring your clients and their data remain secure.  Continue Reading

• How to create an IT subcontractor agreement with peers

  In this tip, David Streit provides best practices for conducting business with peers, as well as a guide to a reciprocal IT subcontractor agreement.  Continue Reading

• Free IT subcontractor reciprocal agreement template

  David Streit offers a guide to drafting a reciprocal subcontractor agreement. Download the agreement template for free.  Continue Reading

• MDM services: Three best practices for managed services providers

  As a trusted business advisor, you should help your customers take advantage of the benefits of the mobility trend without suffering any of its pitfalls.  Continue Reading

• Why MSPs should offer vendor management services

  While IT solutions providers tend to avoid offering vendor management to their clients, firms may be missing out on a valuable opportunity to strengthen their client relationships.  Continue Reading

• Help desk ticket system approach: Should users file their own tickets?

  While most help desk ticketing processes require end users to file their own tickets, there are benefits to shifting the burden back to your IT support staff.  Continue Reading

• Helping clients with cloud assessment, decision is a critical value-add

  Helping customers decide how, when and if to move workloads to the cloud is a critical value-add for partners, says David Stewart, solutions architect at 2nd Watch.  Continue Reading

• Modernizing the 3-2-1 backup strategy for SMB customers

  The old 3-2-1 backup strategy is a good rule of thumb for protection of your SMB customers' data. We take a look at what the strategy looks like in the current state of technology.  Continue Reading

• How to explain managed services pricing to customers

  The managed services model is better -- and more lucrative -- than the break/fix model because it represents an alignment between your goals and your customers' goals.  Continue Reading

• Channel PR: How to get tech media attention

  Your target customers are consuming content from a variety of outlets. Get advice on getting attention from tech journalists, bloggers and analysts.  Continue Reading