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Voice and unified communications News
July 14, 2021
The vendor kicked off its virtual event with new visions for its technologies, aimed at aligning with a world where digital adoption has skyrocketed.
May 14, 2021
NWN cited the expansion of its customer base and geographical reach as key benefits driving its Carousel Industries acquisition; other IT channel news.
March 19, 2021
The revamped channel strategy for Workplace by Facebook emphasizes resellers and systems integrators; more IT channel news.
December 22, 2020
Executives from Deloitte Consulting and Google Workspace discuss how workforce trends that emerged during the pandemic will gain momentum in the year ahead.
Voice and unified communications Get Started
Bring yourself up to speed with our introductory content
In telecommunications, a Service Profile Identifier (SPID) is a number assigned by a phone company to a terminal on an Integrated Services Digital Network (ISDN) B-channel. Continue Reading
A network trunk is a communications line or link designed to carry multiple signals simultaneously to provide network access between two points. Continue Reading
Image motion, frame rates and screen resolution often dictate video conferencing bandwidth requirements. Learn four steps to address remote and office video call bandwidth needs. Continue Reading
Evaluate Voice and unified communications Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
Artificial intelligence and zero-trust frameworks have played a critical role in helping enterprises support a surging remote workforce. Continue Reading
How can unified communications tools benefit your business? Explore these 10 unified communications benefits to make the best deployment decision for your needs. Continue Reading
Creative Practice Solutions, a medical consulting company, called on ClearScale to develop a telemedicine offering that lets physicians conduct and record remote patient visits. Continue Reading
Manage Voice and unified communications
Learn to apply best practices and optimize your operations.
The rapid deployment of higher ed technology during the COVID-19 crisis has delivered mixed results. However, while challenges persist, the future looks bright. Continue Reading
MSPs and consultants say customers in the education vertical are ramping up distance learning systems as they prepare for the new school year amid the COVID-19 pandemic. Continue Reading
Vendor selection, cross-selling and in-depth product knowledge are the keys to success when it comes to offering Voice over IP services, Mike Bloomfield writes. Continue Reading
Problem Solve Voice and unified communications Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
Channel partners should learn to make the most of virtual sales and consulting meetings. Scott Ford of Pronesis Technology Group offers advice on tactics that work. Continue Reading
The arrival of Exchange 2019 also means the end of unified messaging in the on-premises offering. Admins who use voicemail in Outlook should explore their options. Continue Reading
The new Oracle Communication Network Service Orchestration solution is designed to guide communications service providers onto NFV. Continue Reading