Voice and unified communications
News and features on networking technologies, trends and services. Find out about managed network services technology and other areas of interest to managed service providers.
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Voice and unified communications News
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June 29, 2018
29
Jun'18
Hyper-converged infrastructure solutions: Scale, Nutanix tap channel
Channel partnership strategy: Scale Computing and Nutanix have launched partner programs in the hyper-converged solutions market; other news from the week.
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November 02, 2017
02
Nov'17
Cisco Partner Summit 2017 debuts Spark conversational assistant
Channel execs at Cisco Partner Summit 2017 said they see potential in Spark Assistant, a new conversational assistant that uses machine learning technology from MindMeld.
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April 18, 2017
18
Apr'17
UCC market evolution driven by digital transformation
In UC news, a report finds digital transformation initiatives are driving the UCC market, while CoreDial and VeloCloud partner to bring SD-WAN features to cloud UC services.
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April 14, 2017
14
Apr'17
Hybrid Skype for Business creates new network demands
The addition of cloud telephony to Skype for Business and growing interest in hybrid deployments means organizations must ensure their networks can support new requirements.
Voice and unified communications Get Started
Bring yourself up to speed with our introductory content
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Amazon Chime: Channel execs see potential, room for improvement
Channel partners said Amazon's new Chime unified communications offering has the potential to disrupt the market, but may need additional features to boost its competitive stance. Continue Reading
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API planning for enterprises requires ample due diligence
When integrating APIs into your business applications, be sure to forecast your communications traffic, rank your business performance metrics and try out potential vendors. Continue Reading
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Video conferencing standards, protocols and interoperability
Irwin Lazar explains what video conferencing standards and protocols are and why they are necessary to enable interoperability and promote successful video communications. Continue Reading
Evaluate Voice and unified communications Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Unified communications as a service: The next generation
New-look UCaaS solutions are opening opportunities for channel partners that can navigate differing customer needs, regulatory environments and the security landscape. Continue Reading
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Cisco Spark Room 70, Polycom Pano advance conference room tech
Many video collaboration vendors are trying to innovate around conference room technology. Cisco and Polycom are two examples of vendors taking different approaches. Continue Reading
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What are the requirements for E911 services for VoIP providers?
VoIP service providers have specific guidelines to meet to ensure E911 services are properly configured and meet regulatory standards. Learn how to maintain E911 compliance. Continue Reading
Manage Voice and unified communications
Learn to apply best practices and optimize your operations.
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How to launch VoIP services for business customers
Vendor selection, cross-selling and in-depth product knowledge are the keys to success when it comes to offering Voice over IP services, Mike Bloomfield writes. Continue Reading
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Messaging platforms flout traditional real-time telephony
Business messaging defies traditional telephony-centric, real-time communications. The persistence and efficiency of web-based messaging offers a new way to collaborate. Continue Reading
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Embedding video into apps streamlines communications
By embedding video communications into business applications, CPaaS technology can help enterprises untangle collaboration complexities and boost user engagement. Continue Reading
Problem Solve Voice and unified communications Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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We need to talk ... about team chat app security
Team collaboration applications such as Slack and Unify Circuit can make life easier for enterprises. But for some organizations, the risk might not be worth the reward. Continue Reading
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Integrate contact center and unified communications platforms
The lines are blurring between contact center and unified communications platforms, as team messaging capabilities help agents collaborate and resolve customer issues. Continue Reading
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How to calculate video conferencing bandwidth requirements
Image motion, frame rates and screen resolution often dictate video conferencing bandwidth requirements. The number of endpoints and concurrent calls are also key factors. Continue Reading