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Voice and unified communications News
May 15, 2020
Gartner's latest research predicts an uptick in cloud spending, spurred by demand for public cloud services and cloud-based communications; more channel news from the week.
March 12, 2020
Managed service providers, resellers and other partners are experiencing rising demand for advisory and implementation services as customers pursue remote work tools.
July 24, 2019
Microsoft Teams governance, training and other services are emerging as business opportunities for channel partners working with Microsoft's collaboration platform.
June 14, 2019
Cisco partners pointed to the networking company's unified collaboration strategy as an important development at Cisco Live; other news from the week.
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Channel partners can use unified communications APIs to help customers simplify business workflows. Learn about this niche opportunity and what trends will shape the market. Continue Reading
Channel partners said Amazon's new Chime unified communications offering has the potential to disrupt the market, but may need additional features to boost its competitive stance. Continue Reading
When integrating APIs into your business applications, be sure to forecast your communications traffic, rank your business performance metrics and try out potential vendors. Continue Reading
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Channel partners provide a range of offerings in the unified communications market, from workplace analytics to entire product suites. Cloud conferencing is driving growth. Continue Reading
How can unified communications tools benefit your business? Explore these six unified communications benefits to make the right purchase decision for your needs. Continue Reading
Channel companies that want to become CPaaS partners should expect to encounter a new set of buyers, a rapidly changing technology and the need for coding skills. Continue Reading
Manage Voice and unified communications
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MSPs and consultants say customers in the education vertical are ramping up distance learning systems as they prepare for the new school year amid the COVID-19 pandemic. Continue Reading
Vendor selection, cross-selling and in-depth product knowledge are the keys to success when it comes to offering Voice over IP services, Mike Bloomfield writes. Continue Reading
Business messaging defies traditional telephony-centric, real-time communications. The persistence and efficiency of web-based messaging offers a new way to collaborate. Continue Reading
Problem Solve Voice and unified communications Issues
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Channel partners should learn to make the most of virtual sales and consulting meetings. Scott Ford of Pronesis Technology Group offers advice on tactics that work. Continue Reading
The arrival of Exchange 2019 also means the end of unified messaging in the on-premises offering. Admins who use voicemail in Outlook should explore their options. Continue Reading
Team collaboration applications such as Slack and Unify Circuit can make life easier for enterprises. But for some organizations, the risk might not be worth the reward. Continue Reading