Traditional and emerging business partner models

Get news and trends information on traditional and emerging business partner models, from value-added resellers to digital consulting service providers. Get information to jump start your channel partner strategy plan.

January 16, 2020 16 Jan'20
SMBs grappling with digital transformation initiatives

SMBs are eager to embrace digital transformation, but many businesses encounter challenges when trying to implement new technology, an Insight Enterprises report found.
December 17, 2019 17 Dec'19
Google Cloud partners key to 2020 enterprise expansion

In this Q&A, Kirsten Kliphouse, president of Google Cloud North America sales, discusses her top priorities and opportunities for channel partners in 2020.
December 16, 2019 16 Dec'19
AWS, Microsoft, IT services companies top 2019 channel news

Our top 10 news stories of 2019 feature major moves by AWS, Microsoft and global IT services companies such as Accenture, DXC Technology and Wipro.
December 16, 2019 16 Dec'19
Clarity Insights to bolster Accenture's AI consulting

Clarity Insights, an AI and data science consultancy, will become part of Accenture's Applied Intelligence business if a recent acquisition agreement goes through.

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service-level agreement (SLA)

A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet. Continue Reading
Top 10 2019 feature stories for channel partner companies

Channel partner readers in 2019 took interest in a wide variety of topics, including emerging tech and business management challenges. Here are our 10 most-read feature stories. Continue Reading
Managed IT services glossary: Terms of the trade

Managed service providers represent an important subset of the channel partner ecosystem. Browse the terms below to sharpen your understanding of MSPs and their service offerings. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Why partners shouldn't lose faith in blockchain technology

Keep blockchain on your radar. Despite setbacks in adoption, blockchain endures as relevant technology for channel partners, according to CompTIA and other channel industry watchers. Continue Reading
Managed services model takes evolutionary twists and turns

The evolution of managed service providers began at the apex of the dot-com era and now continues with developments including cloud computing and industry consolidation. Continue Reading
Green House Data adds patching automation to its software segue

Green House Data's Beekeeper patch automation product is a component of the managed IT and advisory services company's differentiation-via-software approach. Continue Reading

Learn to apply best practices and optimize your operations.

MBX Systems reinvents itself in computer hardware manufacturing

Twenty-five-year-old MBX Systems, a computer hardware manufacturer, is an example of how technology companies can continually adapt to the ever-changing marketplace. In 1995, the organization ... Continue Reading
Channel partner account manager role is due for a refresh

As change continues to sweep through the IT industry and channel ecosystem, vendors need to evolve the functions of partner account managers to keep up with the times. Continue Reading
Grant Thornton LLP taps Rightpoint for digital workspace

Grant Thornton LLP, a professional services firm, got an assist from Rightpoint on a digital workspace project that breathed new life into an aging intranet system. Continue Reading

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Robotic process automation market needs provider boost to accelerate

RPA vendors, service providers and their customers must find ways to overcome time-consuming tasks and bottlenecks to accelerate the technology's enterprise adoption. Continue Reading
How the channel can help fight bias in AI applications

Customers' AI applications pose the risk of producing prejudiced results. Channel firms, however, can step in to educate organizations and reduce harmful biases within AI systems. Continue Reading
Applying AI: Accenture exec cites customer opportunities

Mike Sutcliff, group chief executive at Accenture Digital, talks about the challenges of applying AI, digital thread and augmented reality to real-world business issues. Continue Reading