Traditional and emerging business partner models

Get news and trends information on traditional and emerging business partner models, from value-added resellers to digital consulting service providers. Get information to jump start your channel partner strategy plan.

May 29, 2020 29 May'20
Moogsoft AIOps platform taps WWT in partner initiative

World Wide Technology will build out its AIOps practice by using the Moogsoft AIOps platform alongside Cisco's AppDynamics, according to Moogsoft; more IT channel news.
May 07, 2020 07 May'20
IBM PartnerWorld program reshaped for modern partnerships

IBM redesigned its channel program to better suit partners' increasingly multipronged business models. Partners can now engage IBM in Sell, Build and Service tracks.
April 17, 2020 17 Apr'20
Digital transformation projects face mixed fate in pandemic

The COVID-19 pandemic and near-nationwide shutdown is causing organizations to reprioritize their IT projects, industry watchers said; more channel news from the week.
April 16, 2020 16 Apr'20
Blockchain database startup Fluree invests in channel sales

Fluree has formalized a partner program for offering its blockchain-based data management technology. The startup said it aims to recruit a diverse set of channel partners.

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service-level agreement (SLA)

A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet. Continue Reading
Top 10 2019 feature stories for channel partner companies

Channel partner readers in 2019 took interest in a wide variety of topics, including emerging tech and business management challenges. Here are our 10 most-read feature stories. Continue Reading
Managed IT services glossary: Terms of the trade

Managed service providers represent an important subset of the channel partner ecosystem. Browse the terms below to sharpen your understanding of MSPs and their service offerings. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

RPA market's next step? It's complicated

Some RPA vendors seek ease of use, while others pursue higher intelligence. Some customers pause RPA projects, while others are getting started. Consultants navigate the tangle. Continue Reading
ServiceNow implementation upgrades reinsurer's finance unit

In 2017, Accenture embarked on an unconventional ServiceNow deployment on behalf of global reinsurer Scor. Learn how the implementation helped modernize Scor's finance department. Continue Reading
Ended support for Windows Server 2008 leaves clients circumspect

The conclusion of support for Windows Server 2008 has Microsoft partners helping clients decide what to do next. A wholesale transition to Azure is one option under consideration. Continue Reading

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Solution providers need to understand what customers think

With so much uncertainty during the pandemic, solution providers need to spend time learning about the current behavior of their clients' customers to better plan for the future. Continue Reading
How managed service operations are adapting to a pandemic

IT service providers are deeply involved in curbing the pandemic's disruptions to U.S. businesses. Learn how companies have uncovered hidden strengths and new service offerings. Continue Reading
Accenture: How to tackle cloud service management issues

An Accenture study found that many organizations have yet to reach their cloud computing objectives. Here are tips for tackling cloud sprawl and other management challenges. Continue Reading

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Customers expand IT capabilities for business in the new normal

The pandemic has sparked new directions for Insight Enterprises' project work. Clients are looking to build IT capabilities for unique types of business problems. Continue Reading
Accenture: Industrial digital transformation needs leaders

Leadership and execution are the keys to overcoming the potential pitfalls of industrial digitization, a process that redundant technology can hinder. Continue Reading
Robotic process automation market needs provider boost to accelerate

RPA vendors, service providers and their customers must find ways to overcome time-consuming tasks and bottlenecks to accelerate the technology's enterprise adoption. Continue Reading