Technology Business Management Software
Read case studies, tips and technology overview articles for managed service providers considering, implementing or running technology business management software. Gain insight into applications such as RMM, PSA and other tools for automating business processes.
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Technology Business Management Software News
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February 01, 2021
01
Feb'21
ConnectWise buys Service Leadership, benchmarking data
MSP software house ConnectWise has acquired Service Leadership Inc., a consultancy that offers financial and operational benchmarking tools and data.
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December 02, 2020
02
Dec'20
MSP cybersecurity and compliance challenges loom in 2021
With the rocky 2020 nearing its close, MSPs should expect significant shifts in the cybersecurity and compliance landscape ahead, according to NinjaRMM's CISO.
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November 10, 2020
10
Nov'20
MSP software vendor ConnectWise buys Perch, StratoZen
ConnectWise will build out its MSP security offerings by integrating Perch Security and StratoZen technology. The company also revealed plans to streamline product development.
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October 13, 2020
13
Oct'20
Optimiz taps Moogsoft AIOps platform
Moogsoft's relationship with Optimiz, a partner based in Toronto, expands the company's IT channel relationships in the growing AIOps market.
Technology Business Management Software Get Started
Bring yourself up to speed with our introductory content
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RMM software (remote monitoring and management software)
RMM software (remote monitoring and management software) is a type of application that information technology (IT) service providers use to maintain their clients' IT infrastructure and systems. Continue Reading
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managed service provider (MSP)
A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. Continue Reading
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Microsoft Intune
Microsoft Intune is a cloud-based enterprise mobility management tool that aims to help organizations manage the mobile devices employees use to access corporate data and applications, such as email. Continue Reading
Evaluate Technology Business Management Software Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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AI in managed service software to boost automation
From security to streamlined help desk systems, AI could have profound benefits for MSPs in the future. Continue Reading
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5 PSA software tools to help MSPs streamline business processes
Professional services automation tools offer MSPs and IT consulting firms with a variety of integrated applications they can use to manage projects, billing, assets and inventory. Continue Reading
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New service lets partners research MSP technology stack
MSP Navigator offers managed service providers a product and service catalog, updates on integrations and access to peer groups, among other features. Continue Reading
Manage Technology Business Management Software
Learn to apply best practices and optimize your operations.
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Auvik Networks explores network management's future
As network infrastructure becomes more complex, Auvik Networks aims to equip its MSP partners with tools for better visibility, cloud management and more. Continue Reading
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SaaS monitoring, management tools take shape for MSPs
A new category of SaaS monitoring and management software has emerged, designed specifically for MSPs and their small business clients. Learn why these tools matter. Continue Reading
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MSPs tap Red Hat Ansible for managed services automation
IT services providers have deployed the Red Hat Ansible Automation Platform to minimize repetitive work and boost productivity -- even in uncertain times. Continue Reading
Problem Solve Technology Business Management Software Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Tips for overcoming MSP patch management pain points
Software patch management is more difficult than it once was. Industry experts offer advice on how to best stay ahead of the patching curve and reduce risks to both MSPs and customers. Continue Reading
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MSP software vendors play catch-up with security threats
Hackers have exploited MSP software tools such as remote monitoring and management as a conduit for cyberattacks, leading some vendors to issue new security measures and resources. Continue Reading
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Three tips for dealing with the IT labor shortage
IT companies should seek out motivated workers, commit to continuous learning and invest in employee well-being to minimize the effects of the IT labor shortfall. Continue Reading