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Technology Business Management Software News
January 31, 2020
Pulseway plans to expand the scope of its RMM software product this year as it vies for more MSP customers. The independent RMM vendor grew its global customer base by about 30% in 2019, reaching ...
October 30, 2019
ConnectWise is purchasing its longtime competitor Continuum in a deal that is guaranteed to reshape the managed service provider software space.
July 23, 2019
Providing managed security services to small and medium-sized businesses has never been easier, but gaps in cybersecurity tools and customer education remain as challenges.
July 12, 2019
Microsoft has rescinded a policy that would have had Microsoft channel partners paying for software they currently use under IUR licenses.
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A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. Continue Reading
RMM software (remote monitoring and management software) is a type of application that IT service providers use to maintain their clients' IT infrastructure and systems. Continue Reading
Microsoft Intune is a cloud-based enterprise mobility management tool that aims to help organizations manage the mobile devices employees use to access corporate data and applications, such as email. Continue Reading
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PowerShell scripting can help MSPs automate mundane and time-consuming chores, but service providers need to test their scripts and look to security first. Continue Reading
Nerdio's cloud transition continues with its distribution agreement with Ingram Micro, which offers Nerdio's Azure automation product for MSPs on Ingram Micro Cloud Marketplace. Continue Reading
MSP software vendors have been busy building ecosystems of third-party integrations around their remote monitoring and management tools. Are these integrations benefiting MSPs? Continue Reading
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As MSP automation becomes increasingly important amid complex customer environments, service providers have turned to PowerShell as a flexible multi-tool. Continue Reading
Hackers have exploited MSP software tools such as remote monitoring and management as a conduit for cyberattacks, leading some vendors to issue new security measures and resources. Continue Reading
MSP software vendor ConnectWise's annual IT Nation Connect event revealed the pressures managed service providers are under to transition to advanced cybersecurity. Continue Reading
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IT companies should seek out motivated workers, commit to continuous learning and invest in employee well-being to minimize the effects of the IT labor shortfall. Continue Reading
Autotask's new ticketing system user interface ranked among the top developments at the company's annual partner conference. Channel companies tell why. Continue Reading
IT service providers, particularly large, global outsourcing firms, are helping customers deploy robotic process automation and also using the technology internally. Continue Reading