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Technology Business Management Software News
May 11, 2018
At Kaseya Connect 2018, Kaseya revealed its RMM software now combines with Traverse network management and IT Glue documentation capabilities; other news from the week.
March 09, 2018
Datto is planning updates to Autotask Endpoint Management and Autotask PSA in the coming months, as it continues to integrate its product lines; other news from the week.
March 06, 2018
Kaseya CEO Fred Voccola said VSA's integration with Unitrends backup gives managed services providers an 'enterprise-class' BC/DR option in a burgeoning market.
January 05, 2018
ConnectWise plans to provide HTG Peer Groups' consulting, coaching and peer group services to a broad spectrum of its PSA software users; other news from the week.
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A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. Continue Reading
Professional services automation (PSA) is a type of software application suite that provides a service business with the functionality it needs to manage core business processes. Continue Reading
This month's channel news quiz covers developments in channel partner strategies and programs, cloud computing, technologies affecting the channel and service provider business strategy. Continue Reading
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Intelligent automation technology and a consolidating MSP software market are two of the trends expected to affect the IT services provider market in 2018. Continue Reading
Data Integrity Services, a managed services provider in central Florida, helped its clients through the Hurricane Irma aftermath, as well as prestorm preparation. Continue Reading
ENKI, a managed cloud services provider, has developed a series of applications using Agiloft's customizable business software applications platform. Continue Reading
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Virteva, an MSP, has consolidated a handful of monitoring tools to LogicMonitor as a single platform, a move that has resulted in improved visibility. Continue Reading
Dataprise uses automation tools from Kaseya to make its managed services business more efficient. Continue Reading
At the Autotask Community Live 2017 conference this week, managed service providers got some words of advice from former president Bill Clinton. Clinton, the 42nd president who was in office from ... Continue Reading
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IT companies should seek out motivated workers, commit to continuous learning and invest in employee well-being to minimize the effects of the IT labor shortfall. Continue Reading
Autotask's new ticketing system user interface ranked among the top developments at the company's annual partner conference. Channel companies tell why. Continue Reading
IT service providers, particularly large, global outsourcing firms, are helping customers deploy robotic process automation and also using the technology internally. Continue Reading