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Technology Business Management Software News
February 01, 2021
MSP software house ConnectWise has acquired Service Leadership Inc., a consultancy that offers financial and operational benchmarking tools and data.
December 02, 2020
With the rocky 2020 nearing its close, MSPs should expect significant shifts in the cybersecurity and compliance landscape ahead, according to NinjaRMM's CISO.
November 10, 2020
ConnectWise will build out its MSP security offerings by integrating Perch Security and StratoZen technology. The company also revealed plans to streamline product development.
October 13, 2020
Moogsoft's relationship with Optimiz, a partner based in Toronto, expands the company's IT channel relationships in the growing AIOps market.
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RMM software (remote monitoring and management software) is a type of application that information technology (IT) service providers use to maintain their clients' IT infrastructure and systems. Continue Reading
A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. Continue Reading
Microsoft Intune is a cloud-based enterprise mobility management tool that aims to help organizations manage the mobile devices employees use to access corporate data and applications, such as email. Continue Reading
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From security to streamlined help desk systems, AI could have profound benefits for MSPs in the future. Continue Reading
Professional services automation tools offer MSPs and IT consulting firms with a variety of integrated applications they can use to manage projects, billing, assets and inventory. Continue Reading
MSP Navigator offers managed service providers a product and service catalog, updates on integrations and access to peer groups, among other features. Continue Reading
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As network infrastructure becomes more complex, Auvik Networks aims to equip its MSP partners with tools for better visibility, cloud management and more. Continue Reading
A new category of SaaS monitoring and management software has emerged, designed specifically for MSPs and their small business clients. Learn why these tools matter. Continue Reading
IT services providers have deployed the Red Hat Ansible Automation Platform to minimize repetitive work and boost productivity -- even in uncertain times. Continue Reading
Problem Solve Technology Business Management Software Issues
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Software patch management is more difficult than it once was. Industry experts offer advice on how to best stay ahead of the patching curve and reduce risks to both MSPs and customers. Continue Reading
Hackers have exploited MSP software tools such as remote monitoring and management as a conduit for cyberattacks, leading some vendors to issue new security measures and resources. Continue Reading
IT companies should seek out motivated workers, commit to continuous learning and invest in employee well-being to minimize the effects of the IT labor shortfall. Continue Reading