Technology Business Management Software

Read case studies, tips and technology overview articles for managed service providers considering, implementing or running technology business management software. Gain insight into applications such as RMM, PSA and other tools for automating business processes.

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Technology Business Management Software News

May 11, 2018 11 May'18
Kaseya VSA update unifies RMM with Traverse, IT documentation

At Kaseya Connect 2018, Kaseya revealed its RMM software now combines with Traverse network management and IT Glue documentation capabilities; other news from the week.
March 09, 2018 09 Mar'18
Datto partners swell in numbers amid global expansion

Datto is planning updates to Autotask Endpoint Management and Autotask PSA in the coming months, as it continues to integrate its product lines; other news from the week.
March 06, 2018 06 Mar'18
Kaseya Unified Backup targets MSPs with BC/DR option

Kaseya CEO Fred Voccola said VSA's integration with Unitrends backup gives managed services providers an 'enterprise-class' BC/DR option in a burgeoning market.
January 05, 2018 05 Jan'18
ConnectWise partners to gain business help from HTG Peer Groups merger

ConnectWise plans to provide HTG Peer Groups' consulting, coaching and peer group services to a broad spectrum of its PSA software users; other news from the week.

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Technology Business Management Software Get Started

Bring yourself up to speed with our introductory content

managed service provider (MSP)

A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. Continue Reading
professional services automation (PSA)

Professional services automation (PSA) is a type of software application suite that provides a service business with the functionality it needs to manage core business processes. Continue Reading
The latest on IT channel partner strategies and programs

This month's channel news quiz covers developments in channel partner strategies and programs, cloud computing, technologies affecting the channel and service provider business strategy. Continue Reading

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Evaluate Technology Business Management Software Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

Software bots, MSP tool consolidation could figure in 2018

Intelligent automation technology and a consolidating MSP software market are two of the trends expected to affect the IT services provider market in 2018. Continue Reading
Natural disaster emergency preparedness lets MSP endure Irma

Data Integrity Services, a managed services provider in central Florida, helped its clients through the Hurricane Irma aftermath, as well as prestorm preparation. Continue Reading
Cloud hosting firm turns to Agiloft for customer support automation

ENKI, a managed cloud services provider, has developed a series of applications using Agiloft's customizable business software applications platform. Continue Reading

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Manage Technology Business Management Software

Learn to apply best practices and optimize your operations.

MSP tools: Virteva consolidates monitoring for better visibility

Virteva, an MSP, has consolidated a handful of monitoring tools to LogicMonitor as a single platform, a move that has resulted in improved visibility. Continue Reading
Dataprise boosts efficiency with Kaseya automation tools

Dataprise uses automation tools from Kaseya to make its managed services business more efficient. Continue Reading
Former president Clinton shares advice at Autotask Community Live

At the Autotask Community Live 2017 conference this week, managed service providers got some words of advice from former president Bill Clinton. Clinton, the 42nd president who was in office from ... Continue Reading

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Problem Solve Technology Business Management Software Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Three tips for dealing with the IT labor shortage

IT companies should seek out motivated workers, commit to continuous learning and invest in employee well-being to minimize the effects of the IT labor shortfall. Continue Reading
MSP ticketing system: Autotask's new UI draws round of applause

Autotask's new ticketing system user interface ranked among the top developments at the company's annual partner conference. Channel companies tell why. Continue Reading
Software robots transforming IT services industry

IT service providers, particularly large, global outsourcing firms, are helping customers deploy robotic process automation and also using the technology internally. Continue Reading

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