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Technology Business Management Software News
November 10, 2020
ConnectWise will build out its MSP security offerings by integrating Perch Security and StratoZen technology. The company also revealed plans to streamline product development.
October 13, 2020
Moogsoft's relationship with Optimiz, a partner based in Toronto, expands the company's IT channel relationships in the growing AIOps market.
September 29, 2020
At the GlueX conference, IT Glue product managers introduced updates to the Kaseya company's IT documentation, network documentation and collaboration-as-a-service offerings.
August 26, 2020
As MSPs look to balance customer security and in-house protection, Kaseya is continuing its investment in the cybersecurity portion of its IT management platform.
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RMM software (remote monitoring and management software) is a type of application that information technology (IT) service providers use to maintain their clients' IT infrastructure and systems. Continue Reading
A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. Continue Reading
Microsoft Intune is a cloud-based enterprise mobility management tool that aims to help organizations manage the mobile devices employees use to access corporate data and applications, such as email. Continue Reading
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Professional services automation tools offer MSPs and IT consulting firms with a variety of integrated applications they can use to manage projects, billing, assets and inventory. Continue Reading
MSP Navigator offers managed service providers a product and service catalog, updates on integrations and access to peer groups, among other features. Continue Reading
PowerShell has emerged as an important IT automation tool for on-premises and cloud resources. This overview covers a range of topics to get you up to speed. Continue Reading
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Windward Consulting wasn't initially enthused with managed services, but now the company is adding MSP offerings around platforms such as ServiceNow, Splunk, IBM and Moogsoft. Continue Reading
As MSP automation becomes increasingly important amid complex customer environments, service providers have turned to PowerShell as a flexible multi-tool. Continue Reading
Hackers have exploited MSP software tools such as remote monitoring and management as a conduit for cyberattacks, leading some vendors to issue new security measures and resources. Continue Reading
Problem Solve Technology Business Management Software Issues
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Software patch management is more difficult than it once was. Industry experts offer advice on how to best stay ahead of the patching curve and reduce risks to both MSPs and customers. Continue Reading
IT companies should seek out motivated workers, commit to continuous learning and invest in employee well-being to minimize the effects of the IT labor shortfall. Continue Reading
Autotask's new ticketing system user interface ranked among the top developments at the company's annual partner conference. Channel companies tell why. Continue Reading