Technology Business Management Software
Read case studies, tips and technology overview articles for managed service providers considering, implementing or running technology business management software. Gain insight into applications such as RMM, PSA and other tools for automating business processes.
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Technology Business Management Software News
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July 09, 2021
09
Jul'21
Kaseya ransomware attack underlines vendor accountability
The Kaseya VSA breach may prove a major turning point for MSPs' relationships with their IT services software vendors; other IT channel news.
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February 01, 2021
01
Feb'21
ConnectWise buys Service Leadership, benchmarking data
MSP software house ConnectWise has acquired Service Leadership Inc., a consultancy that offers financial and operational benchmarking tools and data.
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December 02, 2020
02
Dec'20
MSP cybersecurity and compliance challenges loom in 2021
With the rocky 2020 nearing its close, MSPs should expect significant shifts in the cybersecurity and compliance landscape ahead, according to NinjaRMM's CISO.
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November 10, 2020
10
Nov'20
MSP software vendor ConnectWise buys Perch, StratoZen
ConnectWise will build out its MSP security offerings by integrating Perch Security and StratoZen technology. The company also revealed plans to streamline product development.
Technology Business Management Software Get Started
Bring yourself up to speed with our introductory content
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managed service provider (MSP)
A managed service provider (MSP) is a third-party company that remotely manages a customer's information technology (IT) infrastructure and end-user systems. Continue Reading
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RMM software (remote monitoring and management software)
RMM software (remote monitoring and management software) is a type of application that information technology (IT) service providers use to maintain their clients' IT infrastructure and systems. Continue Reading
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Microsoft Intune
Microsoft Intune is a cloud-based enterprise mobility management tool that aims to help organizations manage the mobile devices employees use to access corporate data and applications, such as email. Continue Reading
Evaluate Technology Business Management Software Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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IT services firms shoulder undue amount of security risk
A steady stream of major security breaches hasn't persuaded businesses to change their ways. IT services firms, meanwhile, continue to assume an inordinate amount of risk. Continue Reading
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Top MSP marketing tools to generate leads
MSP marketing tools are a must-have for successful lead-gen efforts. Execs at Valiant Technology, SADA and Synoptek round up the products supporting their marketing strategies. Continue Reading
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M&A integration plan calls for careful systems balance
Systems and business process rationalization can be a chore when pursuing a post-merger integration plan. IT services firms carefully choose the components to deploy companywide. Continue Reading
Manage Technology Business Management Software
Learn to apply best practices and optimize your operations.
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Apple device management considerations for MSPs
RMM software has evolved into a cybersecurity attack vector, creating concerns for MSPs and their customers. Does Apple's configuration-based management approach offer a solution? Continue Reading
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After Kaseya attack, MSPs should rethink RMM practices
The Kaseya ransomware attack in July wasn't the first security event to involve RMM tools, and it probably won't be the last. Dave Sobel asks if it's time that MSPs dump their RMMs. Continue Reading
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How MSPs can build a post-merger integration team
Combining two companies is a complex undertaking, spanning employees, operations and line-of-business applications. An integration team ensures MSPs stay on task. Continue Reading
Problem Solve Technology Business Management Software Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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AI in managed service software to boost automation
From security to streamlined help desk systems, AI could have profound benefits for MSPs in the future. Continue Reading
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MSPs tap Red Hat Ansible for managed services automation
IT services providers have deployed the Red Hat Ansible Automation Platform to minimize repetitive work and boost productivity -- even in uncertain times. Continue Reading
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Tips for overcoming MSP patch management pain points
Software patch management is more difficult than it once was. Industry experts offer advice on how to best stay ahead of the patching curve and reduce risks to both MSPs and customers. Continue Reading