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Technology Business Management Software News
July 09, 2021
The Kaseya VSA breach may prove a major turning point for MSPs' relationships with their IT services software vendors; other IT channel news.
February 01, 2021
MSP software house ConnectWise has acquired Service Leadership Inc., a consultancy that offers financial and operational benchmarking tools and data.
December 02, 2020
With the rocky 2020 nearing its close, MSPs should expect significant shifts in the cybersecurity and compliance landscape ahead, according to NinjaRMM's CISO.
November 10, 2020
ConnectWise will build out its MSP security offerings by integrating Perch Security and StratoZen technology. The company also revealed plans to streamline product development.
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A managed service provider (MSP) is a third-party company that remotely manages a customer's information technology (IT) infrastructure and end-user systems. Continue Reading
RMM software (remote monitoring and management software) is a type of application that information technology (IT) service providers use to maintain their clients' IT infrastructure and systems. Continue Reading
Microsoft Intune is a cloud-based enterprise mobility management tool that aims to help organizations manage the mobile devices employees use to access corporate data and applications, such as email. Continue Reading
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A steady stream of major security breaches hasn't persuaded businesses to change their ways. IT services firms, meanwhile, continue to assume an inordinate amount of risk. Continue Reading
MSP marketing tools are a must-have for successful lead-gen efforts. Execs at Valiant Technology, SADA and Synoptek round up the products supporting their marketing strategies. Continue Reading
Systems and business process rationalization can be a chore when pursuing a post-merger integration plan. IT services firms carefully choose the components to deploy companywide. Continue Reading
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RMM software has evolved into a cybersecurity attack vector, creating concerns for MSPs and their customers. Does Apple's configuration-based management approach offer a solution? Continue Reading
The Kaseya ransomware attack in July wasn't the first security event to involve RMM tools, and it probably won't be the last. Dave Sobel asks if it's time that MSPs dump their RMMs. Continue Reading
Combining two companies is a complex undertaking, spanning employees, operations and line-of-business applications. An integration team ensures MSPs stay on task. Continue Reading
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From security to streamlined help desk systems, AI could have profound benefits for MSPs in the future. Continue Reading
IT services providers have deployed the Red Hat Ansible Automation Platform to minimize repetitive work and boost productivity -- even in uncertain times. Continue Reading
Software patch management is more difficult than it once was. Industry experts offer advice on how to best stay ahead of the patching curve and reduce risks to both MSPs and customers. Continue Reading