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Technology Business Management Software News
July 02, 2020
ConnectWise is pushing deeper into the security market by launching an MSP-specific cybersecurity framework. Get insight into the MSP+ Cybersecurity Framework initiative.
June 02, 2020
Executives speaking at ChefConf cited the role of partners in guiding customers through the sometimes difficult digital transformation journey. Chef also unveiled new tools.
March 17, 2020
Forrester has dropped tech growth projections for numerous sectors including consulting. Meanwhile, some security vendors are targeting MSPs with free product licenses.
January 31, 2020
Pulseway plans to expand the scope of its RMM software product this year as it vies for more MSP customers. The independent RMM vendor grew its global customer base by about 30% in 2019, reaching ...
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A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. Continue Reading
RMM software (remote monitoring and management software) is a type of application that IT service providers use to maintain their clients' IT infrastructure and systems. Continue Reading
Microsoft Intune is a cloud-based enterprise mobility management tool that aims to help organizations manage the mobile devices employees use to access corporate data and applications, such as email. Continue Reading
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MSP Navigator offers managed service providers a product and service catalog, updates on integrations and access to peer groups, among other features. Continue Reading
PowerShell has emerged as an important IT automation tool for on-premises and cloud resources. This overview covers a range of topics to get you up to speed. Continue Reading
PowerShell scripting can help MSPs automate mundane and time-consuming chores, but service providers need to test their scripts and look to security first. Continue Reading
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Windward Consulting wasn't initially enthused with managed services, but now the company is adding MSP offerings around platforms such as ServiceNow, Splunk, IBM and Moogsoft. Continue Reading
As MSP automation becomes increasingly important amid complex customer environments, service providers have turned to PowerShell as a flexible multi-tool. Continue Reading
Hackers have exploited MSP software tools such as remote monitoring and management as a conduit for cyberattacks, leading some vendors to issue new security measures and resources. Continue Reading
Problem Solve Technology Business Management Software Issues
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Software patch management is more difficult than it once was. Industry experts offer advice on how to best stay ahead of the patching curve and reduce risks to both MSPs and customers. Continue Reading
IT companies should seek out motivated workers, commit to continuous learning and invest in employee well-being to minimize the effects of the IT labor shortfall. Continue Reading
Autotask's new ticketing system user interface ranked among the top developments at the company's annual partner conference. Channel companies tell why. Continue Reading