Technology Business Management Software
Read case studies, tips and technology overview articles for managed service providers considering, implementing or running technology business management software. Gain insight into applications such as RMM, PSA and other tools for automating business processes.
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MSP Business Model Transformation: 5 Tips for Navigating Change
We designed this handbook to help you work through your business model transition. Learn 5 tips for navigating a MSP business model transformation, lessons learned from NSI’s journey from VAR to IT managed service company, and how to revamp your managed services pricing for predictable revenue.
Technology Business Management Software News
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July 02, 2020
02
Jul'20
ConnectWise ups ante in cybersecurity services market
ConnectWise is pushing deeper into the security market by launching an MSP-specific cybersecurity framework. Get insight into the MSP+ Cybersecurity Framework initiative.
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June 02, 2020
02
Jun'20
ChefConf 2020 cites partner role in digital transformation
Executives speaking at ChefConf cited the role of partners in guiding customers through the sometimes difficult digital transformation journey. Chef also unveiled new tools.
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March 17, 2020
17
Mar'20
Coronavirus dims tech outlook 2020, spurs free security offers
Forrester has dropped tech growth projections for numerous sectors including consulting. Meanwhile, some security vendors are targeting MSPs with free product licenses.
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January 31, 2020
31
Jan'20
Pulseway RMM software zeroes in on technician efficiency
Pulseway plans to expand the scope of its RMM software product this year as it vies for more MSP customers. The independent RMM vendor grew its global customer base by about 30% in 2019, reaching ...
Technology Business Management Software Get Started
Bring yourself up to speed with our introductory content
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managed service provider (MSP)
A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. Continue Reading
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RMM software (remote monitoring and management software)
RMM software (remote monitoring and management software) is a type of application that IT service providers use to maintain their clients' IT infrastructure and systems. Continue Reading
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Microsoft Intune
Microsoft Intune is a cloud-based enterprise mobility management tool that aims to help organizations manage the mobile devices employees use to access corporate data and applications, such as email. Continue Reading
Evaluate Technology Business Management Software Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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New service lets partners research MSP technology stack
MSP Navigator offers managed service providers a product and service catalog, updates on integrations and access to peer groups, among other features. Continue Reading
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Comprehensive PowerShell guide for new and seasoned admins
PowerShell has emerged as an important IT automation tool for on-premises and cloud resources. This overview covers a range of topics to get you up to speed. Continue Reading
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PowerShell automation helps MSPs, but with some caveats
PowerShell scripting can help MSPs automate mundane and time-consuming chores, but service providers need to test their scripts and look to security first. Continue Reading
Manage Technology Business Management Software
Learn to apply best practices and optimize your operations.
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Windward Consulting accelerates managed services
Windward Consulting wasn't initially enthused with managed services, but now the company is adding MSP offerings around platforms such as ServiceNow, Splunk, IBM and Moogsoft. Continue Reading
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MSP automation taps PowerShell as multi-tool
As MSP automation becomes increasingly important amid complex customer environments, service providers have turned to PowerShell as a flexible multi-tool. Continue Reading
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MSP software vendors play catch-up with security threats
Hackers have exploited MSP software tools such as remote monitoring and management as a conduit for cyberattacks, leading some vendors to issue new security measures and resources. Continue Reading
Problem Solve Technology Business Management Software Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Tips for overcoming MSP patch management pain points
Software patch management is more difficult than it once was. Industry experts offer advice on how to best stay ahead of the patching curve and reduce risks to both MSPs and customers. Continue Reading
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Three tips for dealing with the IT labor shortage
IT companies should seek out motivated workers, commit to continuous learning and invest in employee well-being to minimize the effects of the IT labor shortfall. Continue Reading
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MSP ticketing system: Autotask's new UI draws round of applause
Autotask's new ticketing system user interface ranked among the top developments at the company's annual partner conference. Channel companies tell why. Continue Reading