Software for managed service providers

News, features and trend analysis on software for managed services providers. Read about the latest developments in operating systems, front- and back-office systems, DevOps and mobile app development.

February 21, 2020 21 Feb'20
Salesforce consulting services deals go global

Publicis Sapient's buyout of Sapient i7 is the latest acquisition in the increasingly globalized Salesforce consulting services market; more channel news from the week.
February 14, 2020 14 Feb'20
Chef partners get new channel program for DevOps tools

Chef revamped its channel strategy and launched a new partner program. The new program addresses inconsistencies in the company's previous partnering approach.
January 30, 2020 30 Jan'20
Partners get new LogicMonitor AIOps tools after Unomaly buy

An enhanced LogicMonitor AIOps toolbox offers partners new sales opportunities and training, LogicMonitor said. The new AIOps tools come from the vendor's buyout of Unomaly.
January 30, 2020 30 Jan'20
GitLab partner program gets ready for a refresh

With an initial public offering on the horizon, DevOps lifecycle software vendor GitLab is aiming to expand its partner strategy under a new vice president of global channels.

Bring yourself up to speed with our introductory content

25 basic PowerShell commands for Windows administrators

Getting started with PowerShell or just need a quick refresher? This tip lists the most common PowerShell commands, with details on when to use them. Continue Reading
A go-to AWS migration checklist for DevOps-ready enterprises

Follow this checklist to prepare for a cloud migration and optimize DevOps practices. The steps include advice on tools and practices to support the move to an IaaS model or higher-level AWS offerings. Continue Reading
How to install and configure vCenter Update Manager

Follow these steps to install and configure VMware vCenter Update Manager, which can help solution providers with patching hosts and virtual machines. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

ServiceNow implementation upgrades reinsurer's finance unit

In 2017, Accenture embarked on an unconventional ServiceNow deployment on behalf of global reinsurer Scor. Learn how the implementation helped modernize Scor's finance department. Continue Reading
Salesforce consulting services consolidation: Round 2

Salesforce partners have, once again, become popular acquisition targets for large, international IT services firms hoping to capitalize on the demand for SaaS consulting services. Continue Reading
Ended support for Windows Server 2008 leaves clients circumspect

The conclusion of support for Windows Server 2008 has Microsoft partners helping clients decide what to do next. A wholesale transition to Azure is one option under consideration. Continue Reading

Learn to apply best practices and optimize your operations.

How managed service operations are adapting to a pandemic

IT service providers are deeply involved in curbing the pandemic's disruptions to U.S. businesses. Learn how companies have uncovered hidden strengths and new service offerings. Continue Reading
Find and filter Windows event logs using PowerShell Get-EventLog

Use the Get-EventLog cmdlet in PowerShell to pinpoint problems among thousands of entries in Windows logs, on both local and remote systems. Continue Reading
Container adoption accelerates, consulting execs say

The potential to massively speed up software cycle time is generating more container technology demand for channel partners, particularly in the new app development field. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Tips for overcoming MSP patch management pain points

Software patch management is more difficult than it once was. Industry experts offer advice on how to best stay ahead of the patching curve and reduce risks to both MSPs and customers. Continue Reading
Fix VMware DNS troubles with proper setup

To troubleshoot DNS issues in your VMware environment, ensure all components are installed completely, including reverse lookup zones and fully qualified names. Continue Reading
How to repair Windows Server using Windows SFC and DISM

Administrators can diagnose and treat a buggy server operating system by using the Windows SFC and DISM utilities for image analysis and repairs. Continue Reading