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Software for managed service providers News
July 11, 2019
Some MPN members question Microsoft IUR policy changes, but other channel execs see the product licensing shift as business as usual in the reseller and service provider space.
June 06, 2019
Crowd Machine is enlisting help from channel partners as it bids to differentiate itself in the growing no-code app development platform marketplace.
May 28, 2019
Service desk automation is the focus of a recently launched joint offering from digital transformation firm Tech Mahindra and robotic process automation vendor UiPath.
May 10, 2019
The ServiceNow partner program will retire its Gold, Silver and Bronze tier system and roll out fresh enablement tools; other news from the week.
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Follow these steps to install and configure VMware vCenter Update Manager, which can help solution providers with patching hosts and virtual machines. Continue Reading
Network convergence is the efficient coexistence of telephone, video and data communication within a single network. Continue Reading
Channel partners can use unified communications APIs to help customers simplify business workflows. Learn about this niche opportunity and what trends will shape the market. Continue Reading
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The nascent intelligent operations field promises to shake up how companies do business. But customers need not start from scratch to get the benefits, IT consultants noted. Continue Reading
Consultants and integrators have differing views on intelligent operations and AIOps, but partner executives agree that the approaches require a well-defined customer journey. Continue Reading
Need advice on how to approach the IT service management market? This article aims to help channel firms refine their strategies around ITSM technology. Continue Reading
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Whether your customers operate in a workgroup or a domain/Active Directory environment, user account setup and group memberships control their rights, permissions and roles. Continue Reading
A more agile infrastructure was among the benefits of an Azure migration at brewer Carlsberg Group. An Accenture-led team assisted with the cloud transition. Continue Reading
Use the Get-EventLog cmdlet in PowerShell to pinpoint problems among thousands of entries in Windows logs, on both local and remote systems. Continue Reading
Problem Solve Software for managed service providers Issues
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When determining the best server OS for a data center, you have Windows Server and multiple Linux options. For both, you'll want to look at vendor support, cost and functionality. Continue Reading
Getting started with PowerShell or just need a quick refresher? This tip lists the most common PowerShell commands, with details on when to use them. Continue Reading
One ransomware infection can lock up critical data and disrupt the business, but these tips can help boost your data center's defenses. Continue Reading