Running an MSP business

Explore news and resources to help you gain insight into running an MSP business. Get information pricing, staffing, sales and business systems to help you develop or refine your MSP business model.

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MSP Business Model Transformation: 5 Tips for Navigating Change

We designed this handbook to help you work through your business model transition. Learn 5 tips for navigating a MSP business model transformation, lessons learned from NSI’s journey from VAR to IT managed service company, and how to revamp your managed services pricing for predictable revenue.

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Running an MSP business News

September 03, 2020 03 Sep'20
Demand for Azure consulting helps fuel M&A surge

Companies that specialize in the Microsoft cloud ecosystem are very much in demand as the IT services merger and acquisition market kicks into higher gear.
September 01, 2020 01 Sep'20
10th Magnitude to become latest Cognizant acquisition

Cognizant has agreed to acquire 10th Magnitude, a Microsoft Azure cloud consultancy based in Chicago, offering another sign of a thawing IT services merger and acquisition market.
August 28, 2020 28 Aug'20
Kaseya: Rebound ahead for MSP mergers and acquisitions

Kaseya believes MSP M&A activity is poised to bounce back after a temporary slowdown caused by the pandemic. Get insight into what's fueling the trend.
August 28, 2020 28 Aug'20
Kaseya offers price break on MSP peer group membership

Service providers new to MSP peer groups are getting a price cut from Kaseya, an IT business management platform provider. Kaseya is partnering with TruMethods, an MSP training and software ...

Running an MSP business Get Started

Bring yourself up to speed with our introductory content

Prioritize personality in your IT recruitment strategy

An effective IT recruitment strategy weighs a candidate's qualifications -- and personality. Cheaper Than A Geek's chief nerd explains his approach to hiring and retention. Continue Reading
TIN (Taxpayer Identification Number)

A Taxpayer Identification Number (TIN), in the United States, is a unique nine-digit number for identifying an individual, business or other entity in tax returns and additional documents filed with the Internal Revenue Service (IRS). Continue Reading
Defense Contract Management Agency (DCMA)

The Defense Contract Management Agency (DCMA) is a component of the United States Department of Defense (DoD) that works with defense contractors to ensure government services and supplies are delivered on time, come at the expected cost and satisfy... Continue Reading

Evaluate Running an MSP business Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

Top 10 video interviewing tools for a virtual hiring toolkit

Video interviewing tools are essential in every modern recruiter's toolkit. Learn what 10 of the top tools offer and some of the HR systems they integrate with. Continue Reading
MSP cloud investments put IaaS in the spotlight

MSPs are building out their cloud businesses more decisively than ever before. Learn about the benefits of and considerations for investing in managed cloud infrastructure. Continue Reading
5 PSA software tools to help MSPs streamline business processes

Professional services automation tools offer MSPs and IT consulting firms with a variety of integrated applications they can use to manage projects, billing, assets and inventory. Continue Reading

Manage Running an MSP business

Learn to apply best practices and optimize your operations.

Channel business exit strategies during uncertain times

The difficult economic climate wrought by the pandemic is making waves in the channel industry, with some MSPs having to decide whether to stay put or pursue an exit strategy. Continue Reading
MSP business model and financial lessons learned in pandemic

MSPs are facing financial uncertainty due to the pandemic. Industry experts offer advice on managing the pandemic's impact and preparing for hard times. Continue Reading
Remote workforce management strategies for MSPs

Channel partners have been rethinking employee productivity, collaboration and skills development. Learn how Ensono, SADA Systems and AllCloud have adjusted their approaches. Continue Reading

Problem Solve Running an MSP business Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

MSP staffing strategies change during a pandemic

The overall economic and employment impact of coronavirus is affecting service provider staffing -- some more than others, if at all. See why and gain tips to help with hiring. Continue Reading
Tips for overcoming MSP patch management pain points

Software patch management is more difficult than it once was. Industry experts offer advice on how to best stay ahead of the patching curve and reduce risks to both MSPs and customers. Continue Reading
Top tips for providing co-managed IT services

Co-managed IT services give MSPs an opportunity to partner with the internal IT staff of their clients. Get insight into how to successfully implement a CoMITS offering. Continue Reading