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Running an MSP business News
January 11, 2019
MSPs can expect Pulseway to add machine learning-based features and third-party integrations to its RMM software in 2019; other news from the week.
December 21, 2018
The Kaseya-IT Glue acquisition, two years in the making, will not affect the IT documentation vendor's integrations with Kaseya's competitors, according to Kaseya CEO; other channel news from the week.
November 13, 2018
Last week's IT Nation Connect event, ConnectWise's annual users conference, held in Orlando, Fla., hit on a few of the core trends that channel partners grapple with today. Trends included the need ...
November 09, 2018
At the IT Nation 2018 conference, ConnectWise CEO Arnie Bellini bid attendees to embrace the fast-growing managed security market and abandon their generalist approaches.
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Mainframe systems provide a potential target for modernization initiatives, as well as an area of focus for channel partners with the right skills. Continue Reading
A consultant is an experienced individual in a given field who provides expert advice for a fee. Consultants typically work as independent contractors and are hired on a short-term basis. A consultant may also be an employee at a consulting firm. Continue Reading
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Master MSPs emerged more than a decade ago as a means for channel firms to develop managed services, but experts are split on whether the traditional model continues to hold sway. Continue Reading
Channel companies in 2019 may find themselves weighing the merits of ISV partnerships versus the possibility of developing their own software lines of business. Continue Reading
Professional services automation vendors are taking on more integration and incorporating technologies such as AI and machine learning into their PSA tool offerings. Continue Reading
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Many MSPs still rely heavily on an hourly billing rate and cost-plus pricing. Michael Backers, an MSPAlliance board member, offers advice on moving to managed services pricing. Continue Reading
Serving as a customer's partner requires more than a marketing label. David Kaszowicz of Aventis Systems discusses how channel companies can become managing partners. Continue Reading
Last year's mergers and acquisitions spree looks set to continue into 2019, as buyers look for geographic reach and skills that span multiple public cloud platforms. Continue Reading
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For Eric Hobbs, the key to the talent acquisition process is to recruit prospective employees early and often. Hobbs is CEO at Technology Associates, a managed service provider (MSP) in Cary, North ... Continue Reading
This series looks at the top information security certifications for IT professionals. Part one reviews basic, vendor-neutral certifications for entry-level positions. Continue Reading
Channel firms say security talent is hard to find and expensive to acquire. Learn how executives are overcoming the cybersecurity skills gap. Continue Reading