Running an MSP business

Explore news and resources to help you gain insight into running an MSP business. Get information pricing, staffing, sales and business systems to help you develop or refine your MSP business model.

June 05, 2020 05 Jun'20
Gigster data suggests gig economy methods can benefit SIs

A study of project data from the Gigster gig economy platform highlighted emerging trends in IT staffing, which could have implications for systems integrators; more channel news.
June 02, 2020 02 Jun'20
ChefConf 2020 cites partner role in digital transformation

Executives speaking at ChefConf cited the role of partners in guiding customers through the sometimes difficult digital transformation journey. Chef also unveiled new tools.
May 01, 2020 01 May'20
NetApp acquisition: CloudJumper expands partner portfolios

NetApp's buyout of virtual desktop infrastructure player CloudJumper is poised to bring new channel partners into the NetApp fold; other news from the week.
April 24, 2020 24 Apr'20
Cloud services market heats up during pandemic

The cloud services market remains active amid the COVID-19 pandemic, as Accenture, CentriLogic, SADA Systems and J2 Global build out their businesses; more news from the week.

Bring yourself up to speed with our introductory content

Prioritize personality in your IT recruitment strategy

An effective IT recruitment strategy weighs a candidate's qualifications -- and personality. Cheaper Than A Geek's chief nerd explains his approach to hiring and retention. Continue Reading
TIN (Taxpayer Identification Number)

A Taxpayer Identification Number (TIN), in the United States, is a unique nine-digit number for identifying an individual, business or other entity in tax returns and additional documents filed with the Internal Revenue Service (IRS). Continue Reading
Defense Contract Management Agency (DCMA)

The Defense Contract Management Agency (DCMA) is a component of the United States Department of Defense (DoD) that works with defense contractors to ensure government services and supplies are delivered on time, come at the expected cost and satisfy... Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

How to evaluate MSP peer groups

Peer groups can help MSPs improve in any number of business areas. Ed Mana, chief technologist at Technology on Demand, offers tips for finding the right peer group for you. Continue Reading
Consulting travel, event cutbacks portend industry shift

IT service firms, from consultancies to MSPs, all face travel restrictions due to COVID-19. The present limitations, however, might have lasting effects on how business gets done. Continue Reading
MSPAlliance on a quest to change the managed services industry

In part one of this two-part interview, MSPAlliance CEO Charles Weaver discusses his organization's evolution and its ongoing efforts to professionalize managed services. Continue Reading

Learn to apply best practices and optimize your operations.

Forecasting M&As for MSPs beyond COVID-19

COVID-19 has cooled M&As for managed service providers, but opportunities still exist. This forecast examines M&As for MSPs and provides a prescription for MSPs to stay healthy. Continue Reading
Windward Consulting accelerates managed services

Windward Consulting wasn't initially enthused with managed services, but now the company is adding MSP offerings around platforms such as ServiceNow, Splunk, IBM and Moogsoft. Continue Reading
MSP staffing strategies change during a pandemic

The overall economic and employment impact of coronavirus is affecting service provider staffing -- some more than others, if at all. See why and gain tips to help with hiring. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Tips for overcoming MSP patch management pain points

Software patch management is more difficult than it once was. Industry experts offer advice on how to best stay ahead of the patching curve and reduce risks to both MSPs and customers. Continue Reading
Top tips for providing co-managed IT services

Co-managed IT services give MSPs an opportunity to partner with the internal IT staff of their clients. Get insight into how to successfully implement a CoMITS offering. Continue Reading
MSP software vendors play catch-up with security threats

Hackers have exploited MSP software tools such as remote monitoring and management as a conduit for cyberattacks, leading some vendors to issue new security measures and resources. Continue Reading