Running an MSP business

Explore news and resources to help you gain insight into running an MSP business. Get information pricing, staffing, sales and business systems to help you develop or refine your MSP business model.

December 04, 2019 04 Dec'19
Logically acquires Carolinas IT in geographic expansion

The purchase of Carolinas IT is another transaction that demonstrates the active managed services merger and acquisition environment, which has seen more than 30 deals this year.
November 27, 2019 27 Nov'19
2020 channel partner events to mark on your calendar

Expect a busy channel partner event schedule for 2020. Our listings feature the year's conferences for VARs and MSPs, hosted by vendors, distributors and industry associations.
November 13, 2019 13 Nov'19
Apollo begins countdown to Tech Data acquisition

Apollo Global Management's pending Tech Data acquisition would add the distributor to its technology portfolio, which includes Rackspace.
October 30, 2019 30 Oct'19
ConnectWise-Continuum buyout shakes up MSP software market

ConnectWise is purchasing its longtime competitor Continuum in a deal that is guaranteed to reshape the managed service provider software space.

Bring yourself up to speed with our introductory content

Understanding co-managed IT services

MSPs sometimes avoid prospective clients that already have internal IT staff, but by taking the co-managed IT services approach, they don't have to. That's according to Bob Coppedge, owner of ... Continue Reading
Developing a client onboarding process for managed services

As MSPs mature their practices, many firms develop a standardized approach their client onboarding processes. Burwood Group and Ensono offer insight into their strategies. Continue Reading
Managed IT services glossary: Terms of the trade

Managed service providers represent an important subset of the channel partner ecosystem. Browse the terms below to sharpen your understanding of MSPs and their service offerings. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

PowerShell automation helps MSPs, but with some caveats

PowerShell scripting can help MSPs automate mundane and time-consuming chores, but service providers need to test their scripts and look to security first. Continue Reading
Media and entertainment cloud use poised to shake up industry

The media and entertainment industry is moving workflows to the cloud in a dramatic cultural shift. InterVision's Ray Panahon sheds light on this development. Continue Reading
Nerdio for Azure arrives in Ingram Micro Cloud Marketplace

Nerdio's cloud transition continues with its distribution agreement with Ingram Micro, which offers Nerdio's Azure automation product for MSPs on Ingram Micro Cloud Marketplace. Continue Reading

Learn to apply best practices and optimize your operations.

MSP automation taps PowerShell as multi-tool

As MSP automation becomes increasingly important amid complex customer environments, service providers have turned to PowerShell as a flexible multi-tool. Continue Reading
MSP software vendors play catch-up with security threats

Hackers have exploited MSP software tools such as remote monitoring and management as a conduit for cyberattacks, leading some vendors to issue new security measures and resources. Continue Reading
Cybersecurity puts managed services industry at a crossroads

MSP software vendor ConnectWise's annual IT Nation Connect event revealed the pressures managed service providers are under to transition to advanced cybersecurity. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Hackers target MSPs, but not all are prepared

Managed service provider security is being put to the test as hackers target MSPs with increasing frequency. Even a relatively simple attack can compromise a service provider. Continue Reading
How to succeed at managed services marketing

The marketing formula at service provider DynTek includes executive briefings, messaging around innovation and transformation, and a blend of traditional and digital techniques. Continue Reading
Ease the MSP talent acquisition process with these tips

For Eric Hobbs, the key to the talent acquisition process is to recruit prospective employees early and often. Hobbs is CEO at Technology Associates, a managed service provider (MSP) in Cary, North ... Continue Reading