Running an MSP business
Explore news and resources to help you gain insight into running an MSP business. Get information pricing, staffing, sales and business systems to help you develop or refine your MSP business model.
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Running an MSP business News
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May 11, 2018
11
May'18
Kaseya VSA update unifies RMM with Traverse, IT documentation
At Kaseya Connect 2018, Kaseya revealed its RMM software now combines with Traverse network management and IT Glue documentation capabilities; other news from the week.
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May 03, 2018
03
May'18
Kaseya acquisition leads to merger with Unitrends
Kaseya's acquisition of Unitrends links remote monitoring and management, professional services automation, and backup and recovery services for midmarket enterprises and MSPs.
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April 20, 2018
20
Apr'18
Marketing for MSP companies: Still a struggle
While managed service providers continue to struggle with marketing, the list of vendors committing to the channel sales model continues to grow; more news from the week.
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March 16, 2018
16
Mar'18
MSPAlliance insurance to protect providers against claims
A revised MSPAlliance insurance program aims to shield managed services and cloud computing providers from claims stemming from the EU GDPR regulation.
Running an MSP business Get Started
Bring yourself up to speed with our introductory content
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Business continuity solution: How should MSPs price an offering?
A backup offering, when packaged as a business continuity solution, can pique your customers' interest and provide attractive margins if positioned and priced appropriately. Continue Reading
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managed IT service
A managed IT service is an information technology (IT) task provided by a third-party contractor and delivered to a customer. Continue Reading
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Managed security service provider (MSSP)
A managed security service provider (MSSP) is an IT service provider that provides an organization with some amount of cybersecurity monitoring and management, which may include virus and spam blocking, intrusion detection, firewalls and virtual ... Continue Reading
Evaluate Running an MSP business Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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HCL software push lands Actian in latest venture
HCL software: The recent acquisition of Actian gives the $7.6 billion IT services provider a range of data analytics products it can sell as a global systems integrator. Continue Reading
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A cybersecurity self-assessment helps IT teams, partners flag risks
IT teams, partners and vendors can benefit from an internal checkup when it comes to reducing the risk of a cybersecurity breach. This approach can help document security efforts. Continue Reading
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From VAR to IT managed service company: NSI's journey
In hindsight, NSI would have done a few things differently during its transition from a reseller to an MSP. NSI president Tom McDonald shares lessons learned from the journey. Continue Reading
Manage Running an MSP business
Learn to apply best practices and optimize your operations.
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MSP tools: Virteva consolidates monitoring for better visibility
Virteva, an MSP, has consolidated a handful of monitoring tools to LogicMonitor as a single platform, a move that has resulted in improved visibility. Continue Reading
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Managed services pricing: Tips for creating predictable revenue
Many MSPs still rely heavily on an hourly billing rate and cost-plus pricing. Michael Backers, an MSPAlliance board member, offers advice on moving to managed services pricing. Continue Reading
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managed service provider (MSP)
A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. Continue Reading
Problem Solve Running an MSP business Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Ease the MSP talent acquisition process with these tips
For Eric Hobbs, the key to the talent acquisition process is to recruit prospective employees early and often. Hobbs is CEO at Technology Associates, a managed service provider (MSP) in Cary, North ... Continue Reading
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Information security certifications: Introductory level
This series looks at the top information security certifications for IT professionals. Part one reviews basic, vendor-neutral certifications for entry-level positions. Continue Reading
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Channel execs grapple with IT security staffing challenges
Channel firms say security talent is hard to find and expensive to acquire. Learn how executives are overcoming the cybersecurity skills gap. Continue Reading