Managed service provider (MSP) business model

Get the information you need to stay on top of the rapidly evolving managed services sector. News, tips and trend pieces cover the challenges of MSP business model transformation.

April 08, 2019 08 Apr'19
Logically targets MSP companies in acquisition plan

Logically, a newly launched managed service provider, joins the list of organizations pursuing MSP acquisitions, with the goal of creating a nationwide IT services platform.
August 02, 2018 02 Aug'18
ChannelCon 2018: MSPs face operational growing pains

Operational efficiency improvement is an important step for a growing MSP, but one that can prove difficult to take, according to industry executives at ChannelCon 2018.
July 19, 2018 19 Jul'18
SolarWinds: MSP Pulse can shed light on business transformation

SolarWinds MSP believes channel partners targeting the managed services model can gain insight into their transition using a new benchmarking tool dubbed MSP Pulse.
June 20, 2018 20 Jun'18
DattoCon 2018: Focus on MSPs poised for SMB growth

The MSP industry has good prospects for growth in the SMB space as company valuations increase, but the firms with the greatest focus are more likely to reap the rewards.

Bring yourself up to speed with our introductory content

IT consultant

A consultant is an experienced individual in a given field who provides expert advice for a fee. Consultants typically work as independent contractors and are hired on a short-term basis. A consultant may also be an employee at a consulting firm. Continue Reading
channel partner

A channel partner is a person or organization that provides services or sells products on behalf of a software, hardware, networking or cloud services vendor. Value-added resellers (VARs), systems integrators (SIs), consultants, managed service ... Continue Reading
2019 channel partner events to mark on your calendar

When making 2019 travel plans, refer to this list of channel-focused events and conferences hosted by IT vendors, distributors, industry organizations and vendors that cater to VARs and MSPs. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Is the master MSP business model still relevant?

Master MSPs emerged more than a decade ago as a means for channel firms to develop managed services, but experts are split on whether the traditional model continues to hold sway. Continue Reading
Unconventional rivals to challenge IT channel companies

Channel companies in 2019 may find themselves weighing the merits of ISV partnerships versus the possibility of developing their own software lines of business. Continue Reading
Liability insurance policies: Tips for covering MSP businesses

With the IT landscape growing more complex, liability insurance policies may be a necessity for MSPs. But MSPs should ensure they get the right coverage for their business model. Continue Reading

Learn to apply best practices and optimize your operations.

MSP software takes a different turn in ServiceNow-LogicMonitor link

MSP software comes in various forms and combinations. Some larger MSPs are adopting ServiceNow and LogicMonitor to automate core business functions. Continue Reading
MSP business model moves toward three key staples

The developing MSP business model is showing some of the characteristics of an ancient agricultural technique. Find out how service providers are cultivating business. Continue Reading
Keep a digital transformation strategy humming with these practices

A digital transformation strategy starts with a client's vision and a focus on business outcomes. Find out what's working for Insight Enterprises and its clients. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Hackers target MSPs, but not all are prepared

Managed service provider security is being put to the test as hackers target MSPs with increasing frequency. Even a relatively simple attack can compromise a service provider. Continue Reading
How to succeed at managed services marketing

The marketing formula at service provider DynTek includes executive briefings, messaging around innovation and transformation, and a blend of traditional and digital techniques. Continue Reading
Vology's transition toward an integrator business model

Vology has used a combination of acquisitions and organic growth as it transitions from a product-oriented approach to an IT services provider business model. Continue Reading