Managed service provider (MSP) business model
Get the information you need to stay on top of the rapidly evolving managed services sector. News, tips and trend pieces cover the challenges of MSP business model transformation.
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MSP Business Model Transformation: 5 Tips for Navigating Change
We designed this handbook to help you work through your business model transition. Learn 5 tips for navigating a MSP business model transformation, lessons learned from NSI’s journey from VAR to IT managed service company, and how to revamp your managed services pricing for predictable revenue.
Managed service provider (MSP) business model News
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August 04, 2020
04
Aug'20
ChannelCon 2020 speakers see room for innovation in economy
The COVID-19 economy can harm partners, but also nudge them toward greater creativity. Speakers at CompTIA's channel event cited emerging tech and business consulting openings.
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July 10, 2020
10
Jul'20
PPP loan recipients include 15,000-plus service providers
Small Business Administration data showed more than 15,000 IT services firms received Paycheck Protection Act loans to handle cash flow and preserve jobs; more news from the week.
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April 03, 2020
03
Apr'20
Paycheck Protection Program could help MSPs make payroll
A Small Business Administration lending program could help cash-strapped MSPs, but demand for the loans will be high and some details still need to be worked out.
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March 27, 2020
27
Mar'20
MSP market may thrive in a downward economy
The managed services industry could further expand if the U.S. faces another major economic downturn, according to the CEO of MSP software firm NinjaRMM; more news from the week.
Managed service provider (MSP) business model Get Started
Bring yourself up to speed with our introductory content
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service-level agreement (SLA)
A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet. Continue Reading
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Top 10 2019 feature stories for channel partner companies
Channel partner readers in 2019 took interest in a wide variety of topics, including emerging tech and business management challenges. Here are our 10 most-read feature stories. Continue Reading
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Understanding co-managed IT services
MSPs sometimes avoid prospective clients that already have internal IT staff, but by taking the co-managed IT services approach, they don't have to. That's according to Bob Coppedge, owner of ... Continue Reading
Evaluate Managed service provider (MSP) business model Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Louisiana law suggests further regulation of MSPs
In the wake of MSP security incidents, Louisiana enacted a law requiring firms that manage IT for public bodies to register with the state. Will other states follow suit? Continue Reading
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Datto MSP report points to evolving market
COVID-19 has changed the cloud adoption game for managed service providers, according to Rob Rae, Datto's senior vice president of business development. Continue Reading
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Will break/fix IT services play a role in the future?
Charles Weaver sees diminished use for break/fix IT services by companies because reactive IT not providing better security, privacy or automation. Continue Reading
Manage Managed service provider (MSP) business model
Learn to apply best practices and optimize your operations.
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MSP business model and financial lessons learned in pandemic
MSPs are facing financial uncertainty due to the pandemic. Industry experts offer advice on managing the pandemic's impact and preparing for hard times. Continue Reading
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How capital affects MSPs and technology services companies
Vendors that get acquired promise a lot of things but don't always deliver. Here are several recommendations to help MSPs and technology services companies adjust their strategies accordingly. Continue Reading
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Forecasting M&As for MSPs beyond COVID-19
COVID-19 has cooled M&As for managed service providers, but opportunities still exist. This forecast examines M&As for MSPs and provides a prescription for MSPs to stay healthy. Continue Reading
Problem Solve Managed service provider (MSP) business model Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Top tips for providing co-managed IT services
Co-managed IT services give MSPs an opportunity to partner with the internal IT staff of their clients. Get insight into how to successfully implement a CoMITS offering. Continue Reading
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Hackers target MSPs, but not all are prepared
Managed service provider security is being put to the test as hackers target MSPs with increasing frequency. Even a relatively simple attack can compromise a service provider. Continue Reading
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How to succeed at managed services marketing
The marketing formula at service provider DynTek includes executive briefings, messaging around innovation and transformation, and a blend of traditional and digital techniques. Continue Reading