Managed service provider (MSP) business model
Get the information you need to stay on top of the rapidly evolving managed services sector. News, tips and trend pieces cover the challenges of MSP business model transformation.
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Managed service provider (MSP) business model News
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November 13, 2020
13
Nov'20
MSP sales, business plan key to 2021 success
Heading into 2021, IT service providers should put more than their usual attention on sales and business planning, according to speakers at IT Nation Connect; more news.
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November 12, 2020
12
Nov'20
MSP valuations hang tough in turbulent market
Resilient MSPs are seeing their valuations holding steady through difficult times, although deal structures have shifted somewhat during the pandemic.
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November 06, 2020
06
Nov'20
MSP acquisitions rise with platforms in demand
Recent merger and acquisition activity highlights a trend of private equity firms increasingly targeting MSP platform companies; more IT channel news.
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September 30, 2020
30
Sep'20
Managed services model enters 'new era'
The MSPWorld 2020 event points to an industry that's finding itself in the spotlight as MSPs see greater attention from customers, investors and government regulators.
Managed service provider (MSP) business model Get Started
Bring yourself up to speed with our introductory content
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service-level agreement (SLA)
A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet. Continue Reading
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cloud SLA (cloud service-level agreement)
A cloud SLA (cloud service-level agreement) is an agreement between a cloud service provider and a customer that ensures a minimum level of service is maintained. Continue Reading
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4 considerations for rebranding a company in the MSP sector
Planning to rebrand? Here are some factors to consider, whether you're seeking a new look for a maturing business or a unified image that spans multiple acquisitions. Continue Reading
Evaluate Managed service provider (MSP) business model Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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AI in managed service software to boost automation
From security to streamlined help desk systems, AI could have profound benefits for MSPs in the future. Continue Reading
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Channel relationships shift as cloud storage expands
As MSPs look to harness the advantages of cloud storage, they must also articulate the value they provide and enter into a regimen of nonstop training and certification. Continue Reading
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The pros and cons of MSP private equity deals
Greystone Technology CEO Peter Melby has long believed that private equity creates problems for MSPs. But then he decided to take a private equity deal. Find out why. Continue Reading
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IT services industry tweaks business models amid pandemic
MSPs and IT consultants have developed new services, emphasized cloud offerings and boosted cybersecurity capabilities to address COVID-19 and its effects on customers. Continue Reading
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MSPs tap Red Hat Ansible for managed services automation
IT services providers have deployed the Red Hat Ansible Automation Platform to minimize repetitive work and boost productivity -- even in uncertain times. Continue Reading
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Managed IT services market to grow more competitive in 2021
Kaseya Corp. predicts multiple opportunities for MSPs to expand their businesses next year, but it also points to a backdrop of uncertainty and intensifying competition. Continue Reading
Problem Solve Managed service provider (MSP) business model Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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MSP business model and financial lessons learned in pandemic
MSPs are facing financial uncertainty due to the pandemic. Industry experts offer advice on managing the pandemic's impact and preparing for hard times. Continue Reading
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Top tips for providing co-managed IT services
Co-managed IT services give MSPs an opportunity to partner with the internal IT staff of their clients. Get insight into how to successfully implement a CoMITS offering. Continue Reading
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Hackers target MSPs, but not all are prepared
Managed service provider security is being put to the test as hackers target MSPs with increasing frequency. Even a relatively simple attack can compromise a service provider. Continue Reading