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Managed service provider (MSP) business model News
July 19, 2018
SolarWinds MSP believes channel partners targeting the managed services model can gain insight into their transition using a new benchmarking tool dubbed MSP Pulse.
June 20, 2018
The MSP industry has good prospects for growth in the SMB space as company valuations increase, but the firms with the greatest focus are more likely to reap the rewards.
February 23, 2018
Cloud consulting services is one area IT service provider ConvergeOne would like to reinforce as it pursues business as a publicly traded enterprise.
February 09, 2018
Recent market research reports point to the challenges of digital transformation initiatives, which call for both customers and channel partners to make changes.
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A service-level agreement (SLA) is a contract that specifies what the service provider is responsible for. Continue Reading
SMBs working with regulated clients may need to complete detailed security assessment questionnaires. Managed service providers can help with data security tools and capabilities. Continue Reading
Monthly recurring revenue (MRR) is income a company can reliably anticipate every 30 days and one of the key metrics for channel partner companies. Continue Reading
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HCL software: The recent acquisition of Actian gives the $7.6 billion IT services provider a range of data analytics products it can sell as a global systems integrator. Continue Reading
In hindsight, NSI would have done a few things differently during its transition from a reseller to an MSP. NSI president Tom McDonald shares lessons learned from the journey. Continue Reading
MSP business model transformation: Channel partners face challenges as they cultivate as-a-service offerings, seek dollars for investment and promote their new offerings. Continue Reading
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A managed IT service is an information technology (IT) task provided by a third-party contractor and delivered to a customer. Continue Reading
A managed security service provider (MSSP) is an IT service provider that provides an organization with some amount of cybersecurity monitoring and management, which may include virus and spam blocking, intrusion detection, firewalls and virtual ... Continue Reading
Many MSPs still rely heavily on an hourly billing rate and cost-plus pricing. Michael Backers, an MSPAlliance board member, offers advice on moving to managed services pricing. Continue Reading
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Vology has used a combination of acquisitions and organic growth as it transitions from a product-oriented approach to an IT services provider business model. Continue Reading
Market development funds are there for the asking. Learning the details of individual programs -- and demonstrating sales and technical strength -- can help you get your share Continue Reading
The process of transitioning to the cloud or MSP business model can run smoother if channel partners avoid these 10 missteps. Continue Reading