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Managed service provider (MSP) business model News
January 31, 2020
Pulseway plans to expand the scope of its RMM software product this year as it vies for more MSP customers. The independent RMM vendor grew its global customer base by about 30% in 2019, reaching ...
December 04, 2019
The purchase of Carolinas IT is another transaction that demonstrates the active managed services merger and acquisition environment, which has seen more than 30 deals this year.
October 11, 2019
Here are several observations from MSPAlliance's MSPWorld 2019 conference, which wraps up today in Las Vegas. 1. The industry wants to reframe the MSPs-as-target discussion MSPAlliance leadership ...
October 10, 2019
As customers increasingly question the cybersecurity postures of MSPs, MSPAlliance aims to give firms a way to show they are proactively dealing with threats.
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A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet. Continue Reading
Channel partner readers in 2019 took interest in a wide variety of topics, including emerging tech and business management challenges. Here are our 10 most-read feature stories. Continue Reading
MSPs sometimes avoid prospective clients that already have internal IT staff, but by taking the co-managed IT services approach, they don't have to. That's according to Bob Coppedge, owner of ... Continue Reading
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MNJ Technologies, a managed services provider based in Buffalo Grove, Ill., is expanding its business organically at a time when growth through acquisition makes weekly headlines. The company ... Continue Reading
The 2020 cybersecurity landscape presents new challenges and opportunities for managed service providers, according to predictions from security firm WatchGuard. Continue Reading
PowerShell scripting can help MSPs automate mundane and time-consuming chores, but service providers need to test their scripts and look to security first. Continue Reading
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Accenture, CDS and Modern Systems are developing cloud-related services and approaches at the periphery of traditional offerings, which points the way to portfolio differentiation. Continue Reading
MSPs are under pressure to expand their businesses beyond their traditional offerings. Cybersecurity and consulting services are two directions they can take their businesses. Continue Reading
Demand for Microsoft Azure services ranges from cost optimization to AI services, according to service providers looking for business in this public cloud platform. Continue Reading
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Managed service provider security is being put to the test as hackers target MSPs with increasing frequency. Even a relatively simple attack can compromise a service provider. Continue Reading
The marketing formula at service provider DynTek includes executive briefings, messaging around innovation and transformation, and a blend of traditional and digital techniques. Continue Reading
Vology has used a combination of acquisitions and organic growth as it transitions from a product-oriented approach to an IT services provider business model. Continue Reading