Managed service provider (MSP) business model
Get the information you need to stay on top of the rapidly evolving managed services sector. News, tips and trend pieces cover the challenges of MSP business model transformation.
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Managed service provider (MSP) business model News
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April 03, 2020
03
Apr'20
Paycheck Protection Program could help MSPs make payroll
A Small Business Administration lending program could help cash-strapped MSPs, but demand for the loans will be high and some details still need to be worked out.
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March 27, 2020
27
Mar'20
MSP market may thrive in a downward economy
The managed services industry could further expand if the U.S. faces another major economic downturn, according to the CEO of MSP software firm NinjaRMM; more news from the week.
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March 23, 2020
23
Mar'20
Coronavirus puts brakes on MSP acquisitions
The pandemic is expected to slow the once blistering pace of managed services transactions, but larger IT services firms such as Accenture have the wherewithal to pursue deals.
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March 17, 2020
17
Mar'20
Coronavirus dims tech outlook 2020, spurs free security offers
Forrester has dropped tech growth projections for numerous sectors including consulting. Meanwhile, some security vendors are targeting MSPs with free product licenses.
Managed service provider (MSP) business model Get Started
Bring yourself up to speed with our introductory content
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service-level agreement (SLA)
A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet. Continue Reading
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Top 10 2019 feature stories for channel partner companies
Channel partner readers in 2019 took interest in a wide variety of topics, including emerging tech and business management challenges. Here are our 10 most-read feature stories. Continue Reading
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Understanding co-managed IT services
MSPs sometimes avoid prospective clients that already have internal IT staff, but by taking the co-managed IT services approach, they don't have to. That's according to Bob Coppedge, owner of ... Continue Reading
Evaluate Managed service provider (MSP) business model Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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How to evaluate MSP peer groups
Peer groups can help MSPs improve in any number of business areas. Ed Mana, chief technologist at Technology on Demand, offers tips for finding the right peer group for you. Continue Reading
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Consulting travel, event cutbacks portend industry shift
IT service firms, from consultancies to MSPs, all face travel restrictions due to COVID-19. The present limitations, however, might have lasting effects on how business gets done. Continue Reading
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MSPAlliance on a quest to change the managed services industry
In part one of this two-part interview, MSPAlliance CEO Charles Weaver discusses his organization's evolution and its ongoing efforts to professionalize managed services. Continue Reading
Manage Managed service provider (MSP) business model
Learn to apply best practices and optimize your operations.
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Forecasting M&As for MSPs beyond COVID-19
COVID-19 has cooled M&As for managed service providers, but opportunities still exist. This forecast examines M&As for MSPs and provides a prescription for MSPs to stay healthy. Continue Reading
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Windward Consulting accelerates managed services
Windward Consulting wasn't initially enthused with managed services, but now the company is adding MSP offerings around platforms such as ServiceNow, Splunk, IBM and Moogsoft. Continue Reading
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MSPAlliance: What's next for the managed services industry
In part two of our interview with the CEO of MSPAlliance, we discuss the continued influence of cybersecurity on the managed services industry and the opportunities that lay ahead. Continue Reading
Problem Solve Managed service provider (MSP) business model Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Top tips for providing co-managed IT services
Co-managed IT services give MSPs an opportunity to partner with the internal IT staff of their clients. Get insight into how to successfully implement a CoMITS offering. Continue Reading
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Hackers target MSPs, but not all are prepared
Managed service provider security is being put to the test as hackers target MSPs with increasing frequency. Even a relatively simple attack can compromise a service provider. Continue Reading
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How to succeed at managed services marketing
The marketing formula at service provider DynTek includes executive briefings, messaging around innovation and transformation, and a blend of traditional and digital techniques. Continue Reading