Managed service provider (MSP) business model

Get the information you need to stay on top of the rapidly evolving managed services sector. News, tips and trend pieces cover the challenges of MSP business model transformation.

November 13, 2020 13 Nov'20
MSP sales, business plan key to 2021 success

Heading into 2021, IT service providers should put more than their usual attention on sales and business planning, according to speakers at IT Nation Connect; more news.
November 12, 2020 12 Nov'20
MSP valuations hang tough in turbulent market

Resilient MSPs are seeing their valuations holding steady through difficult times, although deal structures have shifted somewhat during the pandemic.
November 06, 2020 06 Nov'20
MSP acquisitions rise with platforms in demand

Recent merger and acquisition activity highlights a trend of private equity firms increasingly targeting MSP platform companies; more IT channel news.
September 30, 2020 30 Sep'20
Managed services model enters 'new era'

The MSPWorld 2020 event points to an industry that's finding itself in the spotlight as MSPs see greater attention from customers, investors and government regulators.

Bring yourself up to speed with our introductory content

MSP onboarding checklist: Tops tips for developing a process

Establishing and standardizing an onboarding process can help ensure your client relationships begin strong. Experts share tips on how to develop an MSP onboarding checklist. Continue Reading
5 tips for building a successful MSP marketing strategy

MSPs need to develop a marketing strategy if they hope to grow beyond the startup stage. Industry executives share their views on everything to include in a marketing approach. Continue Reading
RMM software (remote monitoring and management software)

RMM software (remote monitoring and management software) is a type of application that information technology (IT) service providers use to maintain their clients' IT infrastructure and systems. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Guide to building and executing an MSP business model

This managed service guide provides an overview of how to get started in the MSP business, covering the basics of building a service provider and the challenges in doing so. Continue Reading
How MSP cloud services can help grow your business

Channel firms needn't hesitate to develop cloud offerings. The CTO of Level5 Management discusses how MSP cloud services can benefit businesses and strengthen client relationships. Continue Reading
MSP cloud investments put IaaS in the spotlight

MSPs are building out their cloud businesses more decisively than ever before. Learn about the benefits of and considerations for investing in managed cloud infrastructure. Continue Reading

Learn to apply best practices and optimize your operations.

MSP business model and financial lessons learned in pandemic

MSPs are facing financial uncertainty due to the pandemic. Industry experts offer advice on managing the pandemic's impact and preparing for hard times. Continue Reading
How capital affects MSPs and technology services companies

Vendors that get acquired promise a lot of things but don't always deliver. Here are several recommendations to help MSPs and technology services companies adjust their strategies accordingly. Continue Reading
Forecasting M&As for MSPs beyond COVID-19

COVID-19 has cooled M&As for managed service providers, but opportunities still exist. This forecast examines M&As for MSPs and provides a prescription for MSPs to stay healthy. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Top tips for providing co-managed IT services

Co-managed IT services give MSPs an opportunity to partner with the internal IT staff of their clients. Get insight into how to successfully implement a CoMITS offering. Continue Reading
Hackers target MSPs, but not all are prepared

Managed service provider security is being put to the test as hackers target MSPs with increasing frequency. Even a relatively simple attack can compromise a service provider. Continue Reading
How to succeed at managed services marketing

The marketing formula at service provider DynTek includes executive briefings, messaging around innovation and transformation, and a blend of traditional and digital techniques. Continue Reading