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Managed service provider (MSP) business model News
September 24, 2021
We're recognizing channel partners that have supported a client's groundbreaking IT initiative. Nominate your company for the SearchITChannel Top Projects Awards below.
August 03, 2021
In a preview of its upcoming channel industry research, IT trade association CompTIA highlighted the growing importance of customer experience among partners.
July 23, 2021
Recent channel research suggests MSPs increasingly prioritize cloud computing and IT security as part of their core business models; other IT channel news.
March 31, 2021
Kaseya's new research explores the effects of 2020 on MSP business strategy. The study reveals emerging opportunities in cybersecurity and regulatory compliance.
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A managed IT service is an information technology (IT) task provided by a third-party contractor and delivered to a customer. Continue Reading
Monthly recurring revenue (MRR) is income a company can reliably anticipate every 30 days and one of the key metrics for channel partner companies. Continue Reading
MSP industry watchers have predicted the establishment of regulations for providers. The National Society of IT Service Providers wants to ensure MSPs can guide public policy. Continue Reading
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Microsoft's Windows 11 release received relatively little fanfare in the MSP industry. The lack of enthusiasm points to a problem among IT services firms. Continue Reading
Partners cite flexible contracting and custom offers as key advantages of selling in the marketplace, but they look for AWS to help with T&M contracting and catalog creation. Continue Reading
Outcome-based contracting has gained momentum in the IT services market, but Charles Weaver cautions against its use by managed service providers. Continue Reading
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A managed service provider (MSP) is a third-party company that remotely manages a customer's information technology (IT) infrastructure and end-user systems. Continue Reading
Creating intellectual property can help partners meet soaring demand for cloud services, differentiate their offerings and boost their appeal to investors. Continue Reading
The Kaseya ransomware attack in July wasn't the first security event to involve RMM tools, and it probably won't be the last. Dave Sobel asks if it's time that MSPs dump their RMMs. Continue Reading
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From security to streamlined help desk systems, AI could have profound benefits for MSPs in the future. Continue Reading
IT services providers have deployed the Red Hat Ansible Automation Platform to minimize repetitive work and boost productivity -- even in uncertain times. Continue Reading
MSPs are facing financial uncertainty due to the pandemic. Industry experts offer advice on managing the pandemic's impact and preparing for hard times. Continue Reading