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Managed service provider (MSP) business model News
August 04, 2020
The COVID-19 economy can harm partners, but also nudge them toward greater creativity. Speakers at CompTIA's channel event cited emerging tech and business consulting openings.
July 10, 2020
Small Business Administration data showed more than 15,000 IT services firms received Paycheck Protection Act loans to handle cash flow and preserve jobs; more news from the week.
April 03, 2020
A Small Business Administration lending program could help cash-strapped MSPs, but demand for the loans will be high and some details still need to be worked out.
March 27, 2020
The managed services industry could further expand if the U.S. faces another major economic downturn, according to the CEO of MSP software firm NinjaRMM; more news from the week.
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A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet. Continue Reading
Channel partner readers in 2019 took interest in a wide variety of topics, including emerging tech and business management challenges. Here are our 10 most-read feature stories. Continue Reading
MSPs sometimes avoid prospective clients that already have internal IT staff, but by taking the co-managed IT services approach, they don't have to. That's according to Bob Coppedge, owner of ... Continue Reading
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In the wake of MSP security incidents, Louisiana enacted a law requiring firms that manage IT for public bodies to register with the state. Will other states follow suit? Continue Reading
COVID-19 has changed the cloud adoption game for managed service providers, according to Rob Rae, Datto's senior vice president of business development. Continue Reading
Charles Weaver sees diminished use for break/fix IT services by companies because reactive IT not providing better security, privacy or automation. Continue Reading
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MSPs are facing financial uncertainty due to the pandemic. Industry experts offer advice on managing the pandemic's impact and preparing for hard times. Continue Reading
Vendors that get acquired promise a lot of things but don't always deliver. Here are several recommendations to help MSPs and technology services companies adjust their strategies accordingly. Continue Reading
COVID-19 has cooled M&As for managed service providers, but opportunities still exist. This forecast examines M&As for MSPs and provides a prescription for MSPs to stay healthy. Continue Reading
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Co-managed IT services give MSPs an opportunity to partner with the internal IT staff of their clients. Get insight into how to successfully implement a CoMITS offering. Continue Reading
Managed service provider security is being put to the test as hackers target MSPs with increasing frequency. Even a relatively simple attack can compromise a service provider. Continue Reading
The marketing formula at service provider DynTek includes executive briefings, messaging around innovation and transformation, and a blend of traditional and digital techniques. Continue Reading