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Managed service provider (MSP) business model News
August 03, 2021
In a preview of its upcoming channel industry research, IT trade association CompTIA highlighted the growing importance of customer experience among partners.
July 23, 2021
Recent channel research suggests MSPs increasingly prioritize cloud computing and IT security as part of their core business models; other IT channel news.
March 31, 2021
Kaseya's new research explores the effects of 2020 on MSP business strategy. The study reveals emerging opportunities in cybersecurity and regulatory compliance.
March 05, 2021
Research on post-pandemic outsourcing trends reveals shifts in organizations' thinking about service providers and digital transformation initiatives; other news.
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MSP industry watchers have predicted the establishment of regulations for providers. The National Society of IT Service Providers wants to ensure MSPs can guide public policy. Continue Reading
A managed service provider (MSP) is a third-party company that remotely manages a customer's information technology (IT) infrastructure and end-user systems. Continue Reading
With the cybersecurity threat landscape in a constant state of change, MSPs must help clients understand how to protect themselves. Here are six best practices. Continue Reading
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Outcome-based contracting has gained momentum in the IT services market, but Charles Weaver cautions against its use by managed service providers. Continue Reading
This managed service guide provides an overview of how to get started in the MSP business, covering the basics of building a service provider and the challenges in doing so. Continue Reading
MSP marketing strategies may benefit from tactics drawn from both traditional and digital marketing. MSP Radio's Dave Sobel explores this approach. Continue Reading
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Creating intellectual property can help partners meet soaring demand for cloud services, differentiate their offerings and boost their appeal to investors. Continue Reading
The Kaseya ransomware attack in July wasn't the first security event to involve RMM tools, and it probably won't be the last. Dave Sobel asks if it's time that MSPs dump their RMMs. Continue Reading
With many businesses opting to rely on remote work technologies, channel partners need new strategies for managing client relationships. Continue Reading
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From security to streamlined help desk systems, AI could have profound benefits for MSPs in the future. Continue Reading
IT services providers have deployed the Red Hat Ansible Automation Platform to minimize repetitive work and boost productivity -- even in uncertain times. Continue Reading
MSPs are facing financial uncertainty due to the pandemic. Industry experts offer advice on managing the pandemic's impact and preparing for hard times. Continue Reading