Managed artificial intelligence services

News and features on managed artificial intelligence services and the opportunity for MSPs. Read about the business potential across such fields as natural language processing and machine learning.

June 22, 2021 22 Jun'21
Open source RPA vendor Robocorp raises $21 million

Software automation startup based on open source framework that originated at Finnish tech giant Nokia seeks to challenge bigger RPA vendors with consumption-based pricing, orchestration platform.
February 26, 2021 26 Feb'21
Mission launches machine learning consulting practice

The AWS Premier Consulting Partner will target AI and machine learning projects in a broad range of industries; other IT channel news.
December 22, 2020 22 Dec'20
Deloitte, Google highlight 3 workforce trends for 2021

Executives from Deloitte Consulting and Google Workspace discuss how workforce trends that emerged during the pandemic will gain momentum in the year ahead.
November 06, 2020 06 Nov'20
Predicting 7 MSP trends in technology for 2021

MSPs, cloud consultancies and other channel partners can expect to find business in familiar technology sectors as well as in emerging fields in the coming year.

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The 5 essential elements of an RPA strategy

RPA's benefits can be wiped out by an improper implementation. Give your business a sound RPA strategy and roadmap before you rush in. Continue Reading
How to build an AI services business in the channel

Advancements in AI have ushered in new opportunities for the channel. In this guide, we pair insight into the burgeoning market with strategies for building AI-focused businesses. Continue Reading
Launching an AI project calls for careful scoping

AI implementation may benefit from a handful of steps and a common set of patterns, according to speakers at the AI World Government conference in Washington, D.C. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

How cloud RPA is key to automation's future

Companies have traditionally used robotic process automation (RPA) as on-premises software but are now embracing cloud RPA as its business benefits are outweighing the drawbacks. Continue Reading
Service providers predict 2022 technology trends

Cloud developments, data analytics technology and nascent metaverses could keep consultants and integrators occupied for the coming year and well beyond. Continue Reading
AI, zero trust support remote work technologies

Artificial intelligence and zero-trust frameworks have played a critical role in helping enterprises support a surging remote workforce. Continue Reading

Learn to apply best practices and optimize your operations.

3 tips to improve data management in the cloud

Many organizations face substantial challenges in collecting, storing and using data in the cloud. Here are three ways solution providers can help. Continue Reading
Digital transformation projects pick up pace under pressure

IT service providers see accelerating demand for cloud, data analytics, AI and automation as organizations face the challenge of retooling their operations as the economy reopens. Continue Reading
Digital process automation: Bonitasoft tool boosts BPM work

Digital process automation technology is playing a key role in enabling business process management projects for one IT services firm. Continue Reading

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AI in managed service software to boost automation

From security to streamlined help desk systems, AI could have profound benefits for MSPs in the future. Continue Reading
7 techniques to build supply chain resilience

In the wake of the COVID-19 pandemic, business and supply chain leaders have realized how important supply chain resiliency is. Here are seven ways to boost it. Continue Reading
ServiceNow implementation upgrades reinsurer's finance unit

In 2017, Accenture embarked on an unconventional ServiceNow deployment on behalf of global reinsurer Scor. Learn how the implementation helped modernize Scor's finance department. Continue Reading