Managed artificial intelligence services

News and features on managed artificial intelligence services and the opportunity for MSPs. Read about the business potential across such fields as natural language processing and machine learning.

May 19, 2020 19 May'20
Microsoft buys Softomotive to boost Power Platform RPA

Microsoft's acquisition of Softomotive gives Power Automate users a low-code RPA system to build bots for Windows-based tasks.
January 24, 2020 24 Jan'20
UiPath RPA training targets channel partners

RPA vendor UiPath has launched a new training portal built specifically for channel partners, offering educational content used by the company's internal teams; more channel news.
November 15, 2019 15 Nov'19
Accenture: AI scaling looms as existential challenge

Partners deploying AI take note: 75% of the executives Accenture polled believe they risk business failure if they are unable to scale the technology; more news from the week.
October 10, 2019 10 Oct'19
RPA basics: What it is, benefits, downsides, use cases

Robotic process automation may be able to help your business, but first you need to understand what it is and what it can and cannot do. IFS VP of AI and RPA shares his take.

Bring yourself up to speed with our introductory content

The 5 essential elements of an RPA strategy

RPA's benefits can be wiped out by an improper implementation. Give your business a sound RPA strategy and roadmap before you rush in. Continue Reading
How to build an AI services business in the channel

Advancements in AI have ushered in new opportunities for the channel. In this guide, we pair insight into the burgeoning market with strategies for building AI-focused businesses. Continue Reading
Launching an AI project calls for careful scoping

AI implementation may benefit from a handful of steps and a common set of patterns, according to speakers at the AI World Government conference in Washington, D.C. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Digital transformation projects pick up pace under pressure

IT service providers see accelerating demand for cloud, data analytics, AI and automation as organizations face the challenge of retooling their operations as the economy reopens. Continue Reading
RPA adoption to expand amid business resiliency needs

Leslie Joseph, principal analyst at Forrester, expects a surge in RPA demand, with financial services, manufacturing, energy and utilities, and logistics outpacing other verticals. Continue Reading
RPA market's next step? It's complicated

Some RPA vendors seek ease of use, while others pursue higher intelligence. Some customers pause RPA projects, while others are getting started. Consultants navigate the tangle. Continue Reading

Learn to apply best practices and optimize your operations.

Digital process automation: Bonitasoft tool boosts BPM work

Digital process automation technology is playing a key role in enabling business process management projects for one IT services firm. Continue Reading
Cognilytica expands on CRISP DM model for AI project management

As AI projects become commonplace, channel partners may need to find a way to manage them. Cognilytica offers one approach that draws upon the CRISP DM model Continue Reading
RPA software harnesses the potential of a digital workforce

RPA software cuts costs, boosts efficiency and frees employees from mind-numbing tasks. But governance challenges must be faced. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

7 techniques to build supply chain resilience

In the wake of the COVID-19 pandemic, business and supply chain leaders have realized how important supply chain resiliency is. Here are seven ways to boost it. Continue Reading
ServiceNow implementation upgrades reinsurer's finance unit

In 2017, Accenture embarked on an unconventional ServiceNow deployment on behalf of global reinsurer Scor. Learn how the implementation helped modernize Scor's finance department. Continue Reading
Robotic process automation market needs provider boost to accelerate

RPA vendors, service providers and their customers must find ways to overcome time-consuming tasks and bottlenecks to accelerate the technology's enterprise adoption. Continue Reading