MSP business model transformation

Get the information you need to stay on top of the rapidly evolving managed services sector. News, tips and trend pieces cover the challenges of MSP business model transformation.

September 20, 2019 20 Sep'19
D&H Distributing grows cloud with ConnectWise, SkyKick

D&H Distributing's cloud strategy aims to help VARs adopt the managed services model and sell bundled cloud offerings around platforms such as Office 365 and Azure.
September 13, 2019 13 Sep'19
Kaseya ramps up managed compliance services focus

Kaseya has invested $10 million into growing its managed compliance software business, citing a massive opportunity in compliance services for MSPs; other news from the week.
September 04, 2019 04 Sep'19
Insight-PCM deal opens integration, service opportunities

Insight CEO Ken Lamneck says the newly closed PCM purchase will augment the combined company's managed service offerings, add scale to its product business and boost efficiency.
July 10, 2019 10 Jul'19
Ross Perot helped create the IT services industry

Ross Perot may be known to many people as a former presidential candidate, but he also played a central role in launching the IT services industry.

Bring yourself up to speed with our introductory content

How to build an AI services business in the channel

Advancements in AI have ushered in new opportunities for the channel. In this guide, we pair insight into the burgeoning market with strategies for building AI-focused businesses. Continue Reading
managed service provider (MSP)

A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. Continue Reading
How to grow your AI services business

Getting to the next stage of AI growth calls for IT service providers to consider security, marketing and ROI. A talent for demystifying technology also helps. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

SD-WAN demo lab lets partner's clients try before they buy

As the SD-WAN market heats up, MNJ Technologies has launched a demo lab that includes technology from vendors such as Cisco, Fortinet, Oracle and Silver Peak. Continue Reading
RMM software vendors pursue full managed services functionality

MSP software vendors have been busy building ecosystems of third-party integrations around their remote monitoring and management tools. Are these integrations benefiting MSPs? Continue Reading
ChannelCon explores strategies for emerging technologies

At CompTIA ChannelCon 2019, attendees explained why channel business strategies for emerging technologies require both a thirst for knowledge and a healthy dose of skepticism. Continue Reading

Learn to apply best practices and optimize your operations.

The NetApp subscription model explained: A partner primer

The NetApp subscription model opens opportunities for recurring revenue and renewable customers, but only if NetApp partners focus on successful technology adoption. Continue Reading
MDR services evolve into distinct security service offering

MDR services are developing into a new category of cybersecurity offering for channel partners. Learn how MDR providers take a different approach from traditional MSSPs. Continue Reading
Assured DP partners with Rubrik, Equinix in DraaS twist

Assured DP is putting its own stamp on the disaster recovery-as-a-service market, creating a DRaaS offering through a partnership with Rubrik and Equinix. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Ten mistakes to avoid in cloud or MSP business model transitions

The process of transitioning to the cloud or MSP business model can run smoother if channel partners avoid these 10 missteps. Continue Reading
A solution provider's first steps toward a cloud business model

Solution providers have numerous paths to cloud, but what's the most logical route to getting there? Experts offer advice for making a transition with minimal disruptions to your current business model. Continue Reading
How to explain managed services pricing to customers

The managed services model is better -- and more lucrative -- than the break/fix model because it represents an alignment between your goals and your customers' goals. Continue Reading