MSP business model transformation

Get the information you need to stay on top of the rapidly evolving managed services sector. News, tips and trend pieces cover the challenges of MSP business model transformation.

May 15, 2020 15 May'20
Gartner forecasts near 20% growth for public cloud services

Gartner's latest research predicts an uptick in cloud spending, spurred by demand for public cloud services and cloud-based communications; more channel news from the week.
May 14, 2020 14 May'20
Booz Allen, Securonix partner to provide SIEM as a service

The expanded partnership offers 24/7 managed service aimed at reducing the complexity and cost of security information and event management infrastructure.
April 03, 2020 03 Apr'20
Paycheck Protection Program could help MSPs make payroll

A Small Business Administration lending program could help cash-strapped MSPs, but demand for the loans will be high and some details still need to be worked out.
January 15, 2020 15 Jan'20
Public cloud vendors launch faulty services as race heats up

Faced with a rapidly expanding menu of public cloud services, customers need help making the right decisions. ThoughtWorks thinks this opens up opportunities for channel resellers.

Bring yourself up to speed with our introductory content

How channel partners navigate the security vendor landscape

Channel firms, whether new to or experienced with cybersecurity, must avoid numerous pitfalls when purchasing security products. Read these tips for selecting the best technology. Continue Reading
Consider business continuity for your managed services portfolio

Backup is a typical offering within a managed services portfolio, but channel companies have an opportunity to expand backup into a broader business continuity service. Organizations of all sizes ... Continue Reading
Managed IT services glossary: Terms of the trade

Managed service providers represent an important subset of the channel partner ecosystem. Browse the terms below to sharpen your understanding of MSPs and their service offerings. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

How to evaluate MSP peer groups

Peer groups can help MSPs improve in any number of business areas. Ed Mana, chief technologist at Technology on Demand, offers tips for finding the right peer group for you. Continue Reading
Why MSPs should stop selling security

Trying to convince SMB clients they need cybersecurity services can be a fruitless endeavor. Net Sciences president Joshua Liberman explains how he changed his approach. Continue Reading
MSPAlliance on a quest to change the managed services industry

In part one of this two-part interview, MSPAlliance CEO Charles Weaver discusses his organization's evolution and its ongoing efforts to professionalize managed services. Continue Reading

Learn to apply best practices and optimize your operations.

3 ways managed service providers can still succeed in 2020

MSPs that can best adapt to the changes 2020 has brought to the market are poised to survive the year and be in an excellent position to lead the way in 2021. Continue Reading
Channel partners' cloud opportunities see a boost

Cloud usage spiked In the first phase of pandemic as organizations rushed to retool operations. Going forward, partners should expect an uptick in cloud opportunities. Continue Reading
Ethical business in a world of distrust and big tech

As trust of big tech continues to drop, companies should consider collaborating and investing in their vertical with other organizations rather than just trying to outperform them. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Partners deploy phishing countermeasures as threats evolve

The pandemic and 2020 presidential election are giving criminals plenty of phishing opportunities. Learn about phishing countermeasures that partners can take to protect customers. Continue Reading
How managed service operations are adapting to a pandemic

IT service providers are deeply involved in curbing the pandemic's disruptions to U.S. businesses. Learn how companies have uncovered hidden strengths and new service offerings. Continue Reading
Top tips for providing co-managed IT services

Co-managed IT services give MSPs an opportunity to partner with the internal IT staff of their clients. Get insight into how to successfully implement a CoMITS offering. Continue Reading