MSP business model transformation

Get the information you need to stay on top of the rapidly evolving managed services sector. News, tips and trend pieces cover the challenges of MSP business model transformation.

April 23, 2021 23 Apr'21
Gartner cloud forecast bodes well for service providers

Gartner predicts end-user public cloud spending to reach $332.3 billion this year, with SaaS representing the largest area of investment; other IT channel news.
March 31, 2021 31 Mar'21
Kaseya explores MSP business strategy shifts during pandemic

Kaseya's new research explores the effects of 2020 on MSP business strategy. The study reveals emerging opportunities in cybersecurity and regulatory compliance.
January 29, 2021 29 Jan'21
Deloitte cyber practice aims for growth with Root9B deal

The acquisition extends the consultancy's cybersecurity business into threat hunting and credential risk management and analytics. Additional transactions may be in the offing.
January 29, 2021 29 Jan'21
Cybersecurity trends: IT shops set to offload work to MSPs

New research on 2021 cybersecurity trends points to opportunities for managed service providers that are equipped with the right tools and skills; more IT channel news.

Bring yourself up to speed with our introductory content

MSPs must rise to regulatory compliance challenges

Data laws and requirements have made regulatory compliance a fact of life for every MSP. Here's why that's a good thing for the industry. Continue Reading
cloud service provider (cloud provider)

A cloud service provider, or CSP, is a company that offers some component of cloud computing -- typically, infrastructure as a service (IaaS), software as a service (SaaS) or platform as a service (PaaS). Continue Reading
Launch a managed services training program in 9 steps

MSPs' internal training resources should be more than a stack of 'how to' documents. Use these best practices to build a successful managed services training program. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Return-to-office debate sparks channel partner opportunity

After a year-plus of remote work, organizations have begun to mull their next steps: return to the office, stay remote or go hybrid? Here's how partners can help. Continue Reading
What solution providers must know about fintech companies

Solution providers can help fintech companies by offering IT infrastructure expertise. Here are considerations for targeting this vertical market opportunity. Continue Reading
Third-wave cloud consultants take on larger scope of services

Cloud consultancies have grown from boutiques to firms with global ambitions. The latest iteration of these consultancies will push the business in new directions. Continue Reading

Learn to apply best practices and optimize your operations.

Co-managed IT support sees demand in the remote work era

As businesses weather the pandemic, many organizations' IT departments find themselves pushed to the limits and in need of outside help. Enter co-managed IT support services. Continue Reading
Unified communications managed services evolve amid pandemic

Service-level agreements, management layers, incident tracking and governance are all part of the evolving cloud communications service provider business model. Continue Reading
VMware Cloud on AWS partners see ongoing opportunity

Rackspace Technology, Faction and Converge Technology Solutions help clients tap into VMware Cloud on AWS for a range of uses. Continue Reading

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3 basic cybersecurity measures to protect MSP businesses

Numerous MSP-targeted cyberattacks have driven home the need for improved internal security practices. Here's how MSPs can secure their operations. Continue Reading
AI in managed service software to boost automation

From security to streamlined help desk systems, AI could have profound benefits for MSPs in the future. Continue Reading
MSPs tap Red Hat Ansible for managed services automation

IT services providers have deployed the Red Hat Ansible Automation Platform to minimize repetitive work and boost productivity -- even in uncertain times. Continue Reading