MSP business model transformation

Get the information you need to stay on top of the rapidly evolving managed services sector. News, tips and trend pieces cover the challenges of MSP business model transformation.

July 10, 2019 10 Jul'19
Ross Perot helped create the IT services industry

Ross Perot may be known to many people as a former presidential candidate, but he also played a central role in launching the IT services industry.
June 13, 2019 13 Jun'19
AWS partner program targets cloud migration of ISV workloads

A new AWS cloud migration program is geared to bring ISV application workloads to the platform, and offers a financial incentive for cloud migrations that go well.
May 13, 2019 13 May'19
Cybersecurity issues top list of customer concerns

Cybersecurity issues, either embedded in broader digital initiatives or as an overarching IT issue, rank as the top customer concern, according to a new survey.
May 07, 2019 07 May'19
MDR services company taps MSPs as partners

Pondurance, an MDR services provider, has unveiled a partner program, targeting managed service providers in a market forecast to grow rapidly over the next few years.

Bring yourself up to speed with our introductory content

managed service provider (MSP)

A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. Continue Reading
How to grow your AI services business

Getting to the next stage of AI growth calls for IT service providers to consider security, marketing and ROI. A talent for demystifying technology also helps. Continue Reading
How to start an AI service business

Building an AI practice may seem like a daunting endeavor. Fortunately, channel partners can learn from other companies that have found ways to apply AI models to customer challenges. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Asigra calls out the perils of cloud brokerage model

Cloud backup vendor Asigra shed light on the negative aspects of brokering cloud services. Find out about three potential business issues inherent in the brokerage model. Continue Reading
MDR services evolve into distinct security service offering

MDR services are developing into a new category of cybersecurity offering for channel partners. Learn how MDR providers take a different approach from traditional MSSPs. Continue Reading
Digital inheritance project unites startup, consultant

The second phase of a project to create an ecosystem for transferring blockchain assets is getting underway as Synechron contributes technical resources to Swiss startup PassOn. Continue Reading

Learn to apply best practices and optimize your operations.

Assured DP partners with Rubrik, Equinix in DraaS twist

Assured DP is putting its own stamp on the disaster recovery-as-a-service market, creating a DRaaS offering through a partnership with Rubrik and Equinix. Continue Reading
Green House Data on becoming a Microsoft Azure Expert MSP

The task of becoming a Microsoft Azure Expert MSP, under a Microsoft partner program launched in 2018, is rigorous and time-consuming. Just ask Green House Data. Continue Reading
MSP business model moves toward three key staples

The developing MSP business model is showing some of the characteristics of an ancient agricultural technique. Find out how service providers are cultivating business. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Ten mistakes to avoid in cloud or MSP business model transitions

The process of transitioning to the cloud or MSP business model can run smoother if channel partners avoid these 10 missteps. Continue Reading
A solution provider's first steps toward a cloud business model

Solution providers have numerous paths to cloud, but what's the most logical route to getting there? Experts offer advice for making a transition with minimal disruptions to your current business model. Continue Reading
How to explain managed services pricing to customers

The managed services model is better -- and more lucrative -- than the break/fix model because it represents an alignment between your goals and your customers' goals. Continue Reading