MSP business model transformation

Get the information you need to stay on top of the rapidly evolving managed services sector. News, tips and trend pieces cover the challenges of MSP business model transformation.

January 15, 2020 15 Jan'20
Public cloud vendors launch faulty services as race heats up

Faced with a rapidly expanding menu of public cloud services, customers need help making the right decisions. ThoughtWorks thinks this opens up opportunities for channel resellers.
November 22, 2019 22 Nov'19
ESG defines vendor relationship strategies for channel firms

A report by Enterprise Strategy Group identifies what MSPs should seek in their cloud vendor relationships. The report warns that some alliances can undermine key business goals.
September 27, 2019 27 Sep'19
NWN debuts solution-as-a-service line to capture top trends

Managed service provider NWN is honing in on five fast-growing markets with the launch of a solutions-as-a-service portfolio, and other channel news from the week.
September 20, 2019 20 Sep'19
D&H Distributing grows cloud with ConnectWise, SkyKick

D&H Distributing's cloud strategy aims to help VARs adopt the managed services model and sell bundled cloud offerings around platforms such as Office 365 and Azure.

Bring yourself up to speed with our introductory content

Consider business continuity for your managed services portfolio

Backup is a typical offering within a managed services portfolio, but channel companies have an opportunity to expand backup into a broader business continuity service. Organizations of all sizes ... Continue Reading
Managed IT services glossary: Terms of the trade

Managed service providers represent an important subset of the channel partner ecosystem. Browse the terms below to sharpen your understanding of MSPs and their service offerings. Continue Reading
How to build an AI services business in the channel

Advancements in AI have ushered in new opportunities for the channel. In this guide, we pair insight into the burgeoning market with strategies for building AI-focused businesses. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

MSPAlliance on a quest to change the managed services industry

In part one of this two-part interview, MSPAlliance CEO Charles Weaver discusses his organization's evolution and its ongoing efforts to professionalize managed services. Continue Reading
AV as a service emerges as opportunity for MSPs

The as-a-service consumption model is now making its way into the audio-visual market, opening doors for managed service providers and other IT channel partners. Continue Reading
MNJ Technologies finds growth at the edge

MNJ Technologies, a managed services provider based in Buffalo Grove, Ill., is expanding its business organically at a time when growth through acquisition makes weekly headlines. The company ... Continue Reading

Learn to apply best practices and optimize your operations.

Top tips for providing co-managed IT services

Co-managed IT services give MSPs an opportunity to partner with the internal IT staff of their clients. Get insight into how to successfully implement a CoMITS offering. Continue Reading
Respond Software revamps SOC staffing, MDR at MSSP

A managed security services provider is using a virtual analyst product from Respond Software that reduces the need for level-1 analysts and finds attacks other platforms miss. Continue Reading
Cloud managed services beyond the beaten path

Accenture, CDS and Modern Systems are developing cloud-related services and approaches at the periphery of traditional offerings, which points the way to portfolio differentiation. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Ten mistakes to avoid in cloud or MSP business model transitions

The process of transitioning to the cloud or MSP business model can run smoother if channel partners avoid these 10 missteps. Continue Reading
A solution provider's first steps toward a cloud business model

Solution providers have numerous paths to cloud, but what's the most logical route to getting there? Experts offer advice for making a transition with minimal disruptions to your current business model. Continue Reading
How to explain managed services pricing to customers

The managed services model is better -- and more lucrative -- than the break/fix model because it represents an alignment between your goals and your customers' goals. Continue Reading