MSP business model transformation

Get the information you need to stay on top of the rapidly evolving managed services sector. News, tips and trend pieces cover the challenges of MSP business model transformation.

July 19, 2018 19 Jul'18
SolarWinds: MSP Pulse can shed light on business transformation

SolarWinds MSP believes channel partners targeting the managed services model can gain insight into their transition using a new benchmarking tool dubbed MSP Pulse.
July 13, 2018 13 Jul'18
Evergreen Services Group: New deal to up MSP revenue to $40M

MSP market M&A: Evergreen Services Group is acquiring SMB service providers that generate most of their business via monthly recurring revenue; more news from the week.
June 28, 2018 28 Jun'18
DattoCon 2018 attendees get a glimpse of the future

At DattoCon 2018, company executive Ian McChord shared his views on emerging trends and opportunities for managed service providers.
June 01, 2018 01 Jun'18
Sophos partners adopt MSP model as clients outsource security

Sophos said it will look to provide its partners with greater access to its in-house expertise as the security vendor's partner base moves toward the MSP model; more news from the week.

Bring yourself up to speed with our introductory content

What are the popular managed services pricing models?

Popular pricing models for managed service providers include monitoring only, per device, per user, all you can eat, a la carte and the tiered pricing model. Continue Reading
Building a cloud backup services business: 4 tips to get you started

Getting started as a cloud-based backup services business requires a grasp of the target market, a solid mix of backup vendors and a sound pricing formula. Continue Reading
How to develop IT services for healthcare vertical opportunities

When it comes to vertical markets, healthcare offers a wealth of opportunities for MSPs. IT services providers share tips for building a healthcare-focused practice. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Marketing for MSP businesses: How to target SMB customers

When it comes to targeting SMBs, partners often trip up in their sales and marketing efforts. Channel experts discuss sales and marketing for MSP businesses and the common mistakes. Continue Reading
Drone services market requires vertical skills

Commercial drone services are in high demand across such vertical markets as agriculture, construction and telecommunications, requiring service providers to specialize. Continue Reading
Liability insurance policies: Tips for covering MSP businesses

With the IT landscape growing more complex, liability insurance policies may be a necessity for MSPs. But MSPs should ensure they get the right coverage for their business model. Continue Reading

Learn to apply best practices and optimize your operations.

Device as a service set to expand for channel partners

The device-as-a-service market is poised for growth as customers look to trim Capex, but channel partners may need to recast themselves if they want to serve as a DaaS provider. Continue Reading
Container adoption: Startup, enterprise giant tap partners

Startup MadHive and Yahoo Japan may not share much in common, but both hired channel partners to take on container tasks such as linking Kubernetes and OpenStack. Continue Reading
Managed services pricing: Tips for creating predictable revenue

Many MSPs still rely heavily on an hourly billing rate and cost-plus pricing. Michael Backers, an MSPAlliance board member, offers advice on moving to managed services pricing. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Ten mistakes to avoid in cloud or MSP business model transitions

The process of transitioning to the cloud or MSP business model can run smoother if channel partners avoid these 10 missteps. Continue Reading
A solution provider's first steps toward a cloud business model

Solution providers have numerous paths to cloud, but what's the most logical route to getting there? Experts offer advice for making a transition with minimal disruptions to your current business model. Continue Reading
How to explain managed services pricing to customers

The managed services model is better -- and more lucrative -- than the break/fix model because it represents an alignment between your goals and your customers' goals. Continue Reading