MSP business model transformation

Get the information you need to stay on top of the rapidly evolving managed services sector. News, tips and trend pieces cover the challenges of MSP business model transformation.

December 14, 2018 14 Dec'18
New tool offers Cisco resellers digital transformation help

Cisco Digital Navigator, a digital transformation methodology, aims to help Cisco resellers build digital businesses and facilitate partnering with digital solutions integrators.
July 19, 2018 19 Jul'18
SolarWinds: MSP Pulse can shed light on business transformation

SolarWinds MSP believes channel partners targeting the managed services model can gain insight into their transition using a new benchmarking tool dubbed MSP Pulse.
July 13, 2018 13 Jul'18
Evergreen Services Group: New deal to up MSP revenue to $40M

MSP market M&A: Evergreen Services Group is acquiring SMB service providers that generate most of their business via monthly recurring revenue; more news from the week.
June 28, 2018 28 Jun'18
DattoCon 2018 attendees get a glimpse of the future

At DattoCon 2018, company executive Ian McChord shared his views on emerging trends and opportunities for managed service providers.

Bring yourself up to speed with our introductory content

2019 channel partner events to mark on your calendar

When making 2019 travel plans, refer to this list of channel-focused events and conferences hosted by IT vendors, distributors, industry organizations and vendors that cater to VARs and MSPs. Continue Reading
break/fix

For IT services companies, break/fix is a method of providing IT support to customers. Services are generally fee-based and rely on a customer contacting the IT services company when repairs and upgrades are needed. Continue Reading
What are the popular managed services pricing models?

Popular pricing models for managed service providers include monitoring only, per device, per user, all you can eat, a la carte and the tiered pricing model. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Is the master MSP business model still relevant?

Master MSPs emerged more than a decade ago as a means for channel firms to develop managed services, but experts are split on whether the traditional model continues to hold sway. Continue Reading
Unconventional rivals to challenge IT channel companies

Channel companies in 2019 may find themselves weighing the merits of ISV partnerships versus the possibility of developing their own software lines of business. Continue Reading
How to thrive in the platform economy

Leading companies need to build dynamic ecosystems and deploy next-generation platforms to gain a competitive edge, says Ramadurai Ramalingam, managing director at Accenture. Continue Reading

Learn to apply best practices and optimize your operations.

How to revamp your managed services pricing for predictable revenue

Many MSPs still rely heavily on an hourly billing rate and cost-plus pricing. Michael Backers, an MSPAlliance board member, offers advice on moving to managed services pricing. Continue Reading
What makes for a true MSP partner?

Serving as a customer's partner requires more than a marketing label. David Kaszowicz of Aventis Systems discusses how channel companies can become managing partners. Continue Reading
MSP cybersecurity concerns may require a business model retune

Many managed service provider partners consider IT security an important revenue opportunity, but they may have to retool their offerings to address emerging threats. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Ten mistakes to avoid in cloud or MSP business model transitions

The process of transitioning to the cloud or MSP business model can run smoother if channel partners avoid these 10 missteps. Continue Reading
A solution provider's first steps toward a cloud business model

Solution providers have numerous paths to cloud, but what's the most logical route to getting there? Experts offer advice for making a transition with minimal disruptions to your current business model. Continue Reading
How to explain managed services pricing to customers

The managed services model is better -- and more lucrative -- than the break/fix model because it represents an alignment between your goals and your customers' goals. Continue Reading