MSP business model transformation

Get the information you need to stay on top of the rapidly evolving managed services sector. News, tips and trend pieces cover the challenges of MSP business model transformation.

January 13, 2022 13 Jan'22
Partners launch managed cloud services to spark uptake

Ensono, SADA and NWN Carousel target mainframe modernization, Google Cloud adoption and cloud-based unified communications, respectively; other IT channel news.
December 17, 2021 17 Dec'21
Cloud professional services see more investment

Vivanti debuts as a bootstrapped cloud consultancy, while SADA and Unisys acquire cloud services firms to broaden their portfolios; more IT channel news.
December 10, 2021 10 Dec'21
Kyndryl grows ecosystem via Google Cloud partnership

The infrastructure services provider aims to offer multi-cloud services and integration offerings as it cultivates industry ties beyond its IBM origins; more IT channel news.
August 31, 2021 31 Aug'21
2nd Watch blends cloud offerings, pro services amid growth

The professional services and managed cloud company has set its sights on M&A in 2022. The firm also seeks to develop an integrated service experience under new leadership.

Bring yourself up to speed with our introductory content

monthly recurring revenue (MRR)

Monthly recurring revenue (MRR) is income a company can reliably anticipate every 30 days and one of the key metrics for channel partner companies. Continue Reading
managed service provider (MSP)

A managed service provider (MSP) is a third-party company that remotely manages a customer's information technology (IT) infrastructure and end-user systems. Continue Reading
MSPs must rise to regulatory compliance challenges

Data laws and requirements have made regulatory compliance a fact of life for every MSP. Here's why that's a good thing for the industry. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Service providers predict 2022 technology trends

Cloud developments, data analytics technology and nascent metaverses could keep consultants and integrators occupied for the coming year and well beyond. Continue Reading
IoT opportunities for MSPs in monitoring, management

Partners can extend their existing services into the realm of IoT, but they should brace themselves for massive device populations and gear up for security. Continue Reading
4 key managed services trends to watch in 2022

Service providers should prepare to navigate industry consolidation, an uneven vertical market landscape, rising digital transformation demand and new partnering models. Continue Reading

Learn to apply best practices and optimize your operations.

How cloud consultants execute a product development strategy

Creating intellectual property can help partners meet soaring demand for cloud services, differentiate their offerings and boost their appeal to investors. Continue Reading
After Kaseya attack, MSPs should rethink RMM practices

The Kaseya ransomware attack in July wasn't the first security event to involve RMM tools, and it probably won't be the last. Dave Sobel asks if it's time that MSPs dump their RMMs. Continue Reading
SADA's FinOps lead sheds light on an emerging field

In this Q&A, SADA's Rich Hoyer discusses the fundamentals of FinOps, why it's gaining visibility, and the conundrum of cloud technology and its value to customers. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

3 basic cybersecurity measures to protect MSP businesses

Numerous MSP-targeted cyberattacks have driven home the need for improved internal security practices. Here's how MSPs can secure their operations. Continue Reading
AI in managed service software to boost automation

From security to streamlined help desk systems, AI could have profound benefits for MSPs in the future. Continue Reading
MSPs tap Red Hat Ansible for managed services automation

IT services providers have deployed the Red Hat Ansible Automation Platform to minimize repetitive work and boost productivity -- even in uncertain times. Continue Reading