Front office and CRM apps
News and trend analysis stories covering the field of front office and CRM apps. Learn about critical customer-facing technologies including sales force automation and customer support applications.
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MSP Business Model Transformation: 5 Tips for Navigating Change
We designed this handbook to help you work through your business model transition. Learn 5 tips for navigating a MSP business model transformation, lessons learned from NSI’s journey from VAR to IT managed service company, and how to revamp your managed services pricing for predictable revenue.
Front office and CRM apps News
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February 21, 2020
21
Feb'20
Salesforce consulting services deals go global
Publicis Sapient's buyout of Sapient i7 is the latest acquisition in the increasingly globalized Salesforce consulting services market; more channel news from the week.
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January 17, 2020
17
Jan'20
Sales force automation gets channel boost from SI firms
Mobile sales force automation is getting a lift from systems integrators, which represent an important channel partner conduit for the technology. Find out more about the role of integrators in ...
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September 09, 2015
09
Sep'15
How one of Microsoft's top CRM partners uprooted its business
A top Dynamics CRM Online partner has spun out a new business, which aims to enable other partners with a CRM deployment methodology.
Evaluate Front office and CRM apps Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Salesforce consulting services consolidation: Round 2
Salesforce partners have, once again, become popular acquisition targets for large, international IT services firms hoping to capitalize on the demand for SaaS consulting services. Continue Reading
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How the Microsoft Open Data Initiative may benefit partners
Partners responded optimistically to the Open Data Initiative from Microsoft, citing potential opportunities to help customers derive greater value from their data. Continue Reading
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Digital marketing partnerships key to vendors' channel strategies
Rackspace, Salesforce and Progress Software explain how digital marketing agencies factor into their overall channel partner ecosystems and strategies. Continue Reading