Front office and CRM apps

News and trend analysis stories covering the field of front office and CRM apps. Learn about critical customer-facing technologies including sales force automation and customer support applications.

New & Notable

Front office and CRM apps News

April 01, 2021 01 Apr'21
IBM, Red Hat partner with Celonis on process mining software

Looking to ease the implementation of digital transformation projects, IBM and Red Hat signed a deal with Celonis to jointly push Celonis process mining software.
February 21, 2020 21 Feb'20
Salesforce consulting services deals go global

Publicis Sapient's buyout of Sapient i7 is the latest acquisition in the increasingly globalized Salesforce consulting services market; more channel news from the week.
January 17, 2020 17 Jan'20
Sales force automation gets channel boost from SI firms

Mobile sales force automation is getting a lift from systems integrators, which represent an important channel partner conduit for the technology. Find out more about the role of integrators in ...
September 09, 2015 09 Sep'15
How one of Microsoft's top CRM partners uprooted its business

A top Dynamics CRM Online partner has spun out a new business, which aims to enable other partners with a CRM deployment methodology.

Evaluate Front office and CRM apps Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

Salesforce consulting services consolidation: Round 2

Salesforce partners have, once again, become popular acquisition targets for large, international IT services firms hoping to capitalize on the demand for SaaS consulting services. Continue Reading
How the Microsoft Open Data Initiative may benefit partners

Partners responded optimistically to the Open Data Initiative from Microsoft, citing potential opportunities to help customers derive greater value from their data. Continue Reading
Digital marketing partnerships key to vendors' channel strategies

Rackspace, Salesforce and Progress Software explain how digital marketing agencies factor into their overall channel partner ecosystems and strategies. Continue Reading

MicroscopeUK

HPE and Konica Minolta emphasising sustainability

Firms get backing of independent organisations looking to promote green practices and corporate social responsibility

Channel plugging the multicloud skills gap

VMware virtual cloud event highlights the vital role that partners are playing in helping customers navigate a cloud world

NEC, LogicMonitor and ImmuniWeb bolster channel numbers

Firms reveal progress made so far this year in bringing fresh partners on board as they widen their channel bases

SearchSecurity

6 SSH best practices to protect networks from attacks

SSH is essential, but default installations can be costly. Auditing and key management are among critical SSH best practices to ...

Companies must train their SOC teams well to prevent breaches

SOC teams can have all the latest and greatest cybersecurity tools, but unless they have the proper training, it won't be enough ...

Risk & Repeat: FBI's web shell removal raises questions

The FBI accessed computers -- without the knowledge or consent of the owners -- to remove hundreds of web shells placed in ...

SearchStorage

Engineering firm thwarts ransomware attack with Nasuni

Ransomware got in through an exploit in an older version of SQL Server, but Dennis Group used Nasuni to restore its systems back ...

8 best practices for SAN deployment within SMBs

SMBs face a number of challenges when planning and performing a SAN implementation. Get out in front of an often intricate ...

A close look at NetApp Cloud Volumes Service for Google Cloud

Compared to other versions of the NetApp Cloud Volumes Service, the software-defined edition on Google Cloud has some key ...

SearchNetworking

Aruba product integrations advance its SASE strategy

Aruba's latest SASE-related integrations involve the Silver Peak-based SD-WAN, Threat Defense and the ClearPass Policy Manager. ...

Wi-Fi 6 rollout requires careful review of network devices

Wi-Fi 6 is just one part of the overall enterprise network. Organizations need to evaluate several network components to ensure a...

How cloud-native networking will transform infrastructure

Cloud-native networking aims to prioritize business needs and enable networks to become more efficient. Learn more about the ...

SearchCloudComputing

Ready to be a GCP architect? Try this quiz and see

This 10-question quiz, drawn from a new GCP certified professional cloud architect prep guide, helps identify your strengths and ...

Choose the right serverless container service

Many IT pros consider serverless containers to be largely hype, while others say it offers real advances in serverless computing....

IBM boosts vertical cloud push with financial services cloud

IBM doubles down on its investment in vertical markets, rolling out a financial services cloud that shares workloads with clouds ...

SearchDataManagement

Who belongs on a high-performance data governance team?

Putting together a high-quality data governance team can be a challenge. Explore the necessary team members and best practices ...

Soda launches cloud service to improve data observability

Data quality vendor Soda has had a busy 2021, building out new services and raising funding to help organizations identify and ...

Bigeye raises $17M Series A funding to boost data quality

The former Uber product manager and current CEO and co-founder of a startup outlines the challenges and opportunities of enabling...

SearchBusinessAnalytics

Insightsoftware acquisition of Izenda targets embedded BI

ERP vendor Insightsoftware acquired embedded analytics specialist Izenda on April 15, marking its second purchase of an embedded ...

Data scientist shortage leaves organizations uncertain

Despite their desire to use data science in their decision-making process, some organizations can't find qualified data ...

Air Force's data overhaul makes analytics a priority

With its data locked in legacy systems that didn't communicate with one another, in 2017 the Air Force started to overhaul of its...