Front office and CRM apps
News and trend analysis stories covering the field of front office and CRM apps. Learn about critical customer-facing technologies including sales force automation and customer support applications.
New & Notable
Front office and CRM apps News
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September 09, 2015
09
Sep'15
How one of Microsoft's top CRM partners uprooted its business
A top Dynamics CRM Online partner has spun out a new business, which aims to enable other partners with a CRM deployment methodology.
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November 21, 2008
21
Nov'08
Partner News Podcast: Microsoft Dynamics NAV 2009
Microsoft's Chris Caren talks about the partner opportunity with Dynamics NAV 2009, Microsoft's latest ERP release.
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September 09, 2008
09
Sep'08
Online marketing services now part of Microsoft-hosted CRM
By boosting its own hosted CRM, Microsoft is helping its hosting partners, too.
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April 16, 2008
16
Apr'08
CRM services partners Salesforce.com and Google target Microsoft
Salesforce.com now features Google Apps, and some partners think it will help them lure away Microsoft customers.
Evaluate Front office and CRM apps Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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How the Microsoft Open Data Initiative may benefit partners
Partners responded optimistically to the Open Data Initiative from Microsoft, citing potential opportunities to help customers derive greater value from their data. Continue Reading
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Digital marketing partnerships key to vendors' channel strategies
Rackspace, Salesforce and Progress Software explain how digital marketing agencies factor into their overall channel partner ecosystems and strategies. Continue Reading
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Developers vet e-commerce platforms, with many to choose from
With a growing variety of e-commerce platforms available, channel firms in the business of e-commerce websites seek the one that suits them best. Continue Reading