Front office and CRM apps

News and trend analysis stories covering the field of front office and CRM apps. Learn about critical customer-facing technologies including sales force automation and customer support applications.

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Front office and CRM apps News

February 21, 2020 21 Feb'20
Salesforce consulting services deals go global

Publicis Sapient's buyout of Sapient i7 is the latest acquisition in the increasingly globalized Salesforce consulting services market; more channel news from the week.
January 17, 2020 17 Jan'20
Sales force automation gets channel boost from SI firms

Mobile sales force automation is getting a lift from systems integrators, which represent an important channel partner conduit for the technology. Find out more about the role of integrators in ...
September 09, 2015 09 Sep'15
How one of Microsoft's top CRM partners uprooted its business

A top Dynamics CRM Online partner has spun out a new business, which aims to enable other partners with a CRM deployment methodology.

Evaluate Front office and CRM apps Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

Salesforce consulting services consolidation: Round 2

Salesforce partners have, once again, become popular acquisition targets for large, international IT services firms hoping to capitalize on the demand for SaaS consulting services. Continue Reading
How the Microsoft Open Data Initiative may benefit partners

Partners responded optimistically to the Open Data Initiative from Microsoft, citing potential opportunities to help customers derive greater value from their data. Continue Reading
Digital marketing partnerships key to vendors' channel strategies

Rackspace, Salesforce and Progress Software explain how digital marketing agencies factor into their overall channel partner ecosystems and strategies. Continue Reading

MicroscopeUK

Managed print channel upbeat over year ahead

Despite the ongoing pandemic, Quocirca found that many in the managed print world are looking to 2021 with better expectations

Sustainability is a growing part of the printing pitch

The pandemic has given many customers the chance to consider their strategy going forward

Channel roundup: Who's gone where?

Personnel moves that will interest the channel at Citrix, Mimecast, CyberGuard Technologies and ITS

SearchSecurity

Zero-trust network policies should reflect varied threats

Role-based access systems create enormous pools of responsibility for administrators. Explore how to eliminate these insecure ...

The need for independent cybersecurity solutions testing

Rohit Dhamankar suggests implementing standardized testing of cybersecurity providers, like MSSPs and MDRs, to help companies ...

Zero-trust methodology's popularity a double-edged sword

The authors of 'Zero Trust Networks' discuss how the zero-trust methodology's popularity produces both vendor hype and renewed ...

SearchStorage

NetApp Insight 2020 conference news and coverage

After a turbulent year of both layoffs and acquisitions, the NetApp Insight Digital Event is not a conference to miss. Check back...

NetApp Spot tools abstract compute, storage for containers

NetApp Spot optimizes containers for OnTap storage. The objective is to boost data management and protection as containers ...

StorCentric enters data management with Data Mobility Suite

StorCentric's Data Mobility Suite helps customers manage and move data across heterogeneous storage environments. It is entering ...

SearchNetworking

Explore 5 SASE products to cut through the truth vs. hype

SASE architecture can address common networking and security dilemmas, but it's still a technology in progress. Learn more about ...

How COVID-19 will reshape 2021 enterprise network spending

COVID-19 has shifted enterprise network spending. Campus LAN traffic may never be the same, but companies are earmarking funds to...

Choosing ZTNA vendors amid zero-trust confusion

In the era of cloud and COVID-19, analysts say ZTNA vendors offer a more secure remote access model than the legacy VPN. Here's ...

SearchCloudComputing

A list of AWS networking services cloud users should know

Get to know AWS cloud networking services for load balancing, traffic routing, content delivery and more with this overview.

5 key ways to avoid overspending on enterprise cloud adoption

Companies that take a careful approach to enterprise cloud adoption aligned with business objectives can help optimize spending ...

3 SaaS cost management tips for new-to-cloud usage

When it comes to SaaS spending, IT must ensure that everyone from users to management is on the same page. Use these strategies ...

SearchDataManagement

Rockset raises $40M for real-time indexing database

The CEO and co-founder of real-time indexing database vendor details the evolution of the company from its origins in the open ...

Growing enterprise benefits of augmented data management

Gartner predicts plenty of growth in the booming augmented data management market, which helps data professionals focus on ...

MongoDB Atlas now enables multi-cloud database clusters

Multi-cloud data portability comes to MongoDB Atlas with a new capability that will enable users to run a database application ...

SearchBusinessAnalytics

8 types of bias in data analysis and how to avoid them

Analytics can exhibit biases that affect the bottom line or incite social outrage through discrimination. It's important to ...

Qlik acquisition of Blendr.io adds integration capabilities

Qlik acquired Blendr.io for an undisclosed amount in a move that will expand the BI vendor's ability to integrate with cloud data...

GoodData adds self-service modeling tools to analytics suite

New self-service data modeling tools are the latest additions to the GoodData platform as the vendor overhauls its platform in an...