Front office and CRM apps

News and trend analysis stories covering the field of front office and CRM apps. Learn about critical customer-facing technologies including sales force automation and customer support applications.

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Front office and CRM apps News

February 21, 2020 21 Feb'20
Salesforce consulting services deals go global

Publicis Sapient's buyout of Sapient i7 is the latest acquisition in the increasingly globalized Salesforce consulting services market; more channel news from the week.
January 17, 2020 17 Jan'20
Sales force automation gets channel boost from SI firms

Mobile sales force automation is getting a lift from systems integrators, which represent an important channel partner conduit for the technology. Find out more about the role of integrators in ...
September 09, 2015 09 Sep'15
How one of Microsoft's top CRM partners uprooted its business

A top Dynamics CRM Online partner has spun out a new business, which aims to enable other partners with a CRM deployment methodology.
April 16, 2008 16 Apr'08
CRM services partners Salesforce.com and Google target Microsoft

Salesforce.com now features Google Apps, and some partners think it will help them lure away Microsoft customers.

Evaluate Front office and CRM apps Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

Salesforce consulting services consolidation: Round 2

Salesforce partners have, once again, become popular acquisition targets for large, international IT services firms hoping to capitalize on the demand for SaaS consulting services. Continue Reading
How the Microsoft Open Data Initiative may benefit partners

Partners responded optimistically to the Open Data Initiative from Microsoft, citing potential opportunities to help customers derive greater value from their data. Continue Reading
Digital marketing partnerships key to vendors' channel strategies

Rackspace, Salesforce and Progress Software explain how digital marketing agencies factor into their overall channel partner ecosystems and strategies. Continue Reading

MicroscopeUK

Lexmark hands channel cloud print management option

The print vendor has added to the cloud services its partners can take out to market

Coronavirus: Distributors can take a lead

Head of the Global Technology Distribution Council shares his thoughts on the Covid-19 crisis

Channel roundup: Who's gone where?

No matter where the human resources departments are operating from, the need to keep actively hiring fresh talent continues ...

SearchSecurity

FTC calls out VoIP providers over coronavirus robocalls

The U.S. Federal Trade Commission warned nine voice over IP companies that 'assisting and facilitating' illegal robocalls related...

How to implement zero-trust security, from people who did it

Understanding zero-trust security is relatively easy in theory. Figuring out how to implement zero trust on the ground is more ...

Will nonprofit's evolution of zero trust secure consumer data?

An Australian nonprofit aims to deliver an improved security protocol through what it calls a 'true zero-trust custody layer.' ...

SearchStorage

Komprise stretches NAS migration tool for multi-cloud use

Komprise's Elastic Data Migration moves beyond NAS-to-NAS migration over LANs to enable customers to shift file and object data ...

6 NAND flash memory vendors balance performance, reliability

Learn what types of enterprise- and consumer-grade SSD technology six leading NAND flash storage vendors offer, as well as where ...

StorOne adds object, expands tiering

StorOne wants to go beyond software-defined storage by handling all types of data across any type of performance or capacity ...

SearchNetworking

A deep dive into the differences between 5G and Wi-Fi 6

While the latest cellular and Wi-Fi technology generations -- 5G and Wi-Fi 6, respectively -- have been pitted against one ...

Maintaining network infrastructure in a pandemic and beyond

Network infrastructure that supports remote workers is essential today and will be far into the future. That includes VPN ...

DriveNets' disaggregated router tech wins innovation award

Networking startup DriveNets is bringing cloud principles to carrier networks with disaggregated router technology that could ...

SearchCloudComputing

Explore the pros and cons of cloud computing

Familiarize yourself with the basics of computing in the cloud, how the market has changed over the years, and the advantages and...

How to protect and manage Azure Pipelines secrets with Key Vault

Follow along with this Azure Key Vault tutorial to securely manage passwords and other sensitive information in an Azure DevOps ...

7 Google Cloud database options to free up your IT team

Moving data to a cloud database is an effective way to optimize cost and performance for applications. Review seven of Google's ...

SearchDataManagement

DataStax making Cassandra easier with Kubernetes Operators

New Kubernetes tool for the Apache Cassandra database is DataStax's attempt to create a broadly adopted approach for cloud native...

Ascend boosts enterprise data governance with data lineage

The new capabilities of Ascend Govern bring data lineage and enterprise data governance as well as the ability to try and figure ...

The business benefits of enterprise data governance and MDM

Data leaders from prominent large organizations provide insights into data governance best practices and benefits, at ...

SearchBusinessAnalytics

Many employees still resist data-driven culture

While most employees see the benefits of data to drive decision-making, many still resist analytics, according to a report from ...

SAS analytics platform benefiting from AI investment

Fueled by SAS' investment in AI and augmented intelligence features, the long-established vendor strengthened its BI platform ...

Trends and top use cases for streaming data analytics

As more enterprises adopt real-time analytics, new infrastructure and best practices are appearing. Here are some trending ...