Employee Training and Development for MSPs

Read news and trend articles on employee training and development for MSPs. Get the latest information on IT staff training approaches and technical certification programs.

February 15, 2019 15 Feb'19
Microsoft partner training offers self-assessment tool

Microsoft partner training is getting a new addition with a self-assessment tool that guides partners toward appropriate training resources.
August 02, 2018 02 Aug'18
ChannelCon 2018: MSPs face operational growing pains

Operational efficiency improvement is an important step for a growing MSP, but one that can prove difficult to take, according to industry executives at ChannelCon 2018.
January 19, 2018 19 Jan'18
Riverbed Rise channel program reinvents partner requirements

The Riverbed Rise program will focus on partner performance, which Riverbed will measure by customer acquisitions, account penetration and more; other news from the week.
January 17, 2018 17 Jan'18
Partners plan for AWS Solution Provider Program launch

Channel partners look forward to differentiating through new AWS competencies around IoT, containers, machine learning and blockchain.

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Reseller business model transformation pivots on cultural change

MNJ Technologies, a once fast-growing VAR, found its sales were stagnating. Here's how it got back on track with its effort to push beyond the reseller business model. Continue Reading
Cisco IoT platform gets partner authorization program

Cisco has launched an IoT partner authorization program and associated training to help channel companies establish their credibility as providers of this emerging technology. Continue Reading
Tech skills gap gives rise to IT apprenticeship programs

In the highly competitive tech labor market, channel partners are formalizing IT apprenticeship programs to cultivate the next generation of IT talent. Continue Reading

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HTG Peer Groups unlike other support options for channel businesses

HTG stands out among peer group organizations by giving members the resources for both personal and professional growth. HTG is set to expand under ConnectWise's ownership. Continue Reading
OpenStack private cloud deployments spell channel opportunity

Customers across a broad range of industries are growing increasingly interested in deploying OpenStack private cloud technology but often lack the in-house expertise required. Continue Reading
Information security certifications: Introductory level

This series looks at the top information security certifications for IT professionals. Part one reviews basic, vendor-neutral certifications for entry-level positions. Continue Reading

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Succession planning strategy: MSP execs consider the channel's future

Have a succession planning strategy in place? If not, you're hardly alone. Get tips on why and what you should consider when planning for the future of your business. Continue Reading
Black swan event: Preparing for a dual ransomware attack

While a black swan incident shut down Code Spaces, IT service providers and their customers can avoid a similar outcome, if they devise a comprehensive data protection plan. Continue Reading
IoT training: IoT certifications emerge to close IT/OT divide

Leading tech companies offer educational curriculum that gives IT staffers the IoT training they need to work in connected environments. Continue Reading

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Vendor-neutral certification guide for infosec professionals

The vendor-neutral certification landscape features over 100 certs designed for infosec pros who want to advance their careers and apply their knowledge for current and future employers. Continue Reading
Guide to vendor-specific IT security certifications

The abundance of vendor-specific information technology security certifications can overwhelm any infosec professional. Expert Ed Tittel helps navigate the crowded field. Continue Reading
A guide to cloud security certifications for infosec pros

Both vendor-neutral and vendor-specific cloud security certifications have emerged as businesses shift toward cloud computing models that reduce TCO and expand computing capacity. Continue Reading