Developing new IT managed services

Get valuable insight and information on the pressing topic of managed services development. Read news articles and tips for developing new managed IT services in an increasingly crowded market space.

November 13, 2020 13 Nov'20
MSP sales, business plan key to 2021 success

Heading into 2021, IT service providers should put more than their usual attention on sales and business planning, according to speakers at IT Nation Connect; more news.
November 06, 2020 06 Nov'20
Predicting 7 MSP trends in technology for 2021

MSPs, cloud consultancies and other channel partners can expect to find business in familiar technology sectors as well as in emerging fields in the coming year.
October 08, 2020 08 Oct'20
SolarWinds MSP provides return-to-office best practices

Executives from IT management software firm SolarWinds MSP offered best practices for supporting clients' return-to-office transitions. Get tips on how to facilitate the journey.
September 30, 2020 30 Sep'20
MSP business community displays merit in tough economy

At The ASCII Group's MSP Connect Live event, industry practitioners discussed different ways that MSPs and IT vendors have faced challenges during the COVID-19 pandemic.

Bring yourself up to speed with our introductory content

Security awareness training best practices for MSPs

Human error is the root of many IT security catastrophes. Use these security awareness best practices to craft programs that users will actually learn from. Continue Reading
5 steps to build partnerships with IT distribution companies

Channel partners' relationships with IT distribution companies should be about more than ordering tech parts. Find out how to get the most value out of distributor relationships. Continue Reading
The reality of starting an MSP and what to know before launch

People should understand what the reality is around the technology business and what to expect when starting an MSP and how the messaging often ignores how hard it really is. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Guide to building and executing an MSP business model

This managed service guide provides an overview of how to get started in the MSP business, covering the basics of building a service provider and the challenges in doing so. Continue Reading
Why MSPs should care about Microsoft 365 Lighthouse

With Microsoft announcing its new RMM tool, Dave Sobel breaks down how this affects IT channel companies and how they could respond to ensure their business stays ahead of Microsoft. Continue Reading
MSP cloud investments put IaaS in the spotlight

MSPs are building out their cloud businesses more decisively than ever before. Learn about the benefits of and considerations for investing in managed cloud infrastructure. Continue Reading

Learn to apply best practices and optimize your operations.

Multi-cloud services grow increasingly important for MSPs

As organizations expand their multi-cloud environments, they'll look to partners for support and expertise. It's time for the channel to board the multi-cloud train, experts say. Continue Reading
MSP roles and responsibilities are undergoing rapid change -- here's why

It's a new era for managed service providers and CIOs. MSPs increasingly act as strategic partners, helping IT teams fulfill the outsized role technology plays in business success. Continue Reading
Forecasting M&As for MSPs beyond COVID-19

COVID-19 has cooled M&As for managed service providers, but opportunities still exist. This forecast examines M&As for MSPs and provides a prescription for MSPs to stay healthy. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

3 key phishing prevention strategies for MSPs

MSPs need a solid phishing prevention strategy for protecting clients against evolving threats. Learn about the key pieces of anti-phishing arsenals: tools, policies and training. Continue Reading
Application rationalization strategy opens MSP opportunities

The rapid adoption of new technologies can lead to a slew of problems. Learn why MSPs should help clients develop an application rationalization strategy to cope with these issues. Continue Reading
Partners deploy phishing countermeasures as threats evolve

The pandemic and 2020 presidential election are giving criminals plenty of phishing opportunities. Learn about phishing countermeasures that partners can take to protect customers. Continue Reading