Developing new IT managed services

Get valuable insight and information on the pressing topic of managed services development. Read news articles and tips for developing new managed IT services in an increasingly crowded market space.

January 13, 2022 13 Jan'22
Partners launch managed cloud services to spark uptake

Ensono, SADA and NWN Carousel target mainframe modernization, Google Cloud adoption and cloud-based unified communications, respectively; other IT channel news.
December 10, 2021 10 Dec'21
Kyndryl grows ecosystem via Google Cloud partnership

The infrastructure services provider aims to offer multi-cloud services and integration offerings as it cultivates industry ties beyond its IBM origins; more IT channel news.
August 31, 2021 31 Aug'21
2nd Watch blends cloud offerings, pro services amid growth

The professional services and managed cloud company has set its sights on M&A in 2022. The firm also seeks to develop an integrated service experience under new leadership.
March 31, 2021 31 Mar'21
Kaseya explores MSP business strategy shifts during pandemic

Kaseya's new research explores the effects of 2020 on MSP business strategy. The study reveals emerging opportunities in cybersecurity and regulatory compliance.

Bring yourself up to speed with our introductory content

monthly recurring revenue (MRR)

Monthly recurring revenue (MRR) is income a company can reliably anticipate every 30 days and one of the key metrics for channel partner companies. Continue Reading
MSP business planning for 2021: What you should consider

From remote working to new security threats, 2020 introduced a range of new dynamics for MSPs. Here are four important considerations to address in your business planning for 2021. Continue Reading
Security awareness training best practices for MSPs

Human error is the root of many IT security catastrophes. Use these security awareness best practices to craft programs that users will actually learn from. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Service providers predict 2022 technology trends

Cloud developments, data analytics technology and nascent metaverses could keep consultants and integrators occupied for the coming year and well beyond. Continue Reading
IoT opportunities for MSPs in monitoring, management

Partners can extend their existing services into the realm of IoT, but they should brace themselves for massive device populations and gear up for security. Continue Reading
MSP resistance to Windows 11 exposes business problem

Microsoft's Windows 11 release received relatively little fanfare in the MSP industry. The lack of enthusiasm points to a problem among IT services firms. Continue Reading

Learn to apply best practices and optimize your operations.

SADA's FinOps lead sheds light on an emerging field

In this Q&A, SADA's Rich Hoyer discusses the fundamentals of FinOps, why it's gaining visibility, and the conundrum of cloud technology and its value to customers. Continue Reading
Co-managed IT support sees demand in the remote work era

As businesses weather the pandemic, many organizations' IT departments find themselves pushed to the limits and in need of outside help. Enter co-managed IT support services. Continue Reading
Unified communications managed services evolve amid pandemic

Service-level agreements, management layers, incident tracking and governance are all part of the evolving cloud communications service provider business model. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

3 basic cybersecurity measures to protect MSP businesses

Numerous MSP-targeted cyberattacks have driven home the need for improved internal security practices. Here's how MSPs can secure their operations. Continue Reading
AI in managed service software to boost automation

From security to streamlined help desk systems, AI could have profound benefits for MSPs in the future. Continue Reading
MSPs tap Red Hat Ansible for managed services automation

IT services providers have deployed the Red Hat Ansible Automation Platform to minimize repetitive work and boost productivity -- even in uncertain times. Continue Reading