Developing new IT managed services

Get valuable insight and information on the pressing topic of managed services development. Read news articles and tips for developing new managed IT services in an increasingly crowded market space.

August 31, 2021 31 Aug'21
2nd Watch blends cloud offerings, pro services amid growth

The professional services and managed cloud company has set its sights on M&A in 2022. The firm also seeks to develop an integrated service experience under new leadership.
March 31, 2021 31 Mar'21
Kaseya explores MSP business strategy shifts during pandemic

Kaseya's new research explores the effects of 2020 on MSP business strategy. The study reveals emerging opportunities in cybersecurity and regulatory compliance.
January 29, 2021 29 Jan'21
Deloitte cyber practice aims for growth with Root9B deal

The acquisition extends the consultancy's cybersecurity business into threat hunting and credential risk management and analytics. Additional transactions may be in the offing.
January 29, 2021 29 Jan'21
Cybersecurity trends: IT shops set to offload work to MSPs

New research on 2021 cybersecurity trends points to opportunities for managed service providers that are equipped with the right tools and skills; more IT channel news.

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monthly recurring revenue (MRR)

Monthly recurring revenue (MRR) is income a company can reliably anticipate every 30 days and one of the key metrics for channel partner companies. Continue Reading
MSP business planning for 2021: What you should consider

From remote working to new security threats, 2020 introduced a range of new dynamics for MSPs. Here are four important considerations to address in your business planning for 2021. Continue Reading
Security awareness training best practices for MSPs

Human error is the root of many IT security catastrophes. Use these security awareness best practices to craft programs that users will actually learn from. Continue Reading

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AWS Marketplace professional services gain momentum

Partners cite flexible contracting and custom offers as key advantages of selling in the marketplace, but they look for AWS to help with T&M contracting and catalog creation. Continue Reading
Guide to building and executing an MSP business model

This managed service guide provides an overview of how to get started in the MSP business, covering the basics of building a service provider and the challenges in doing so. Continue Reading
Why and how MSPs adopt cybersecurity industry standards

Cybersecurity industry standards can help MSPs mitigate internal security risks. Here are the benefits and challenges of adopting security frameworks. Continue Reading

Learn to apply best practices and optimize your operations.

SADA's FinOps lead sheds light on an emerging field

In this Q&A, SADA's Rich Hoyer discusses the fundamentals of FinOps, why it's gaining visibility, and the conundrum of cloud technology and its value to customers. Continue Reading
Co-managed IT support sees demand in the remote work era

As businesses weather the pandemic, many organizations' IT departments find themselves pushed to the limits and in need of outside help. Enter co-managed IT support services. Continue Reading
Unified communications managed services evolve amid pandemic

Service-level agreements, management layers, incident tracking and governance are all part of the evolving cloud communications service provider business model. Continue Reading

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3 basic cybersecurity measures to protect MSP businesses

Numerous MSP-targeted cyberattacks have driven home the need for improved internal security practices. Here's how MSPs can secure their operations. Continue Reading
AI in managed service software to boost automation

From security to streamlined help desk systems, AI could have profound benefits for MSPs in the future. Continue Reading
MSPs tap Red Hat Ansible for managed services automation

IT services providers have deployed the Red Hat Ansible Automation Platform to minimize repetitive work and boost productivity -- even in uncertain times. Continue Reading