Best practices for cybersecurity management

News, features and tips on best practices for cybersecurity management from the MSPs' perspective. Get information on what skills and technologies you will need to build an IT services practice.

June 23, 2021 23 Jun'21
MSP cybersecurity gaps call for cultural shift

Service providers face issues from broken alerting systems to unsupported operating systems. Those that shore up internal security have an opportunity to offer external services.
October 21, 2020 21 Oct'20
MSPs grapple with managed cybersecurity services challenges

At ConnectWise's IT Nation Secure event, speakers addressed the real-world cybersecurity issues facing managed service providers and small business customers.
October 08, 2020 08 Oct'20
SolarWinds MSP provides return-to-office best practices

Executives from IT management software firm SolarWinds MSP offered best practices for supporting clients' return-to-office transitions. Get tips on how to facilitate the journey.
August 26, 2020 26 Aug'20
Kaseya aims to address MSP cybersecurity challenges

As MSPs look to balance customer security and in-house protection, Kaseya is continuing its investment in the cybersecurity portion of its IT management platform.

Bring yourself up to speed with our introductory content

logic bomb

A logic bomb is a string of malicious code that is inserted intentionally into a program to harm a network when certain conditions are met. Continue Reading
6 best practices for informing MSP clients about cyber risks

With the cybersecurity threat landscape in a constant state of change, MSPs must help clients understand how to protect themselves. Here are six best practices. Continue Reading
supply chain security

Supply chain security is the part of supply chain management that focuses on the risk management of external suppliers, vendors, logistics and transportation. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

A two-pronged password security model for channel partners

Password security is too important to ignore. To ensure end users adopt strong practices, partners must address the human and technical side of password management. Here's how. Continue Reading
Channel companies face cybersecurity reckoning

A CompTIA ChannelCon panel discusses the current landscape and what it means for channel partners that must strengthen their own security while protecting their clients. Continue Reading
Outcome-based contracts: Be careful what you wish for

Outcome-based contracting has gained momentum in the IT services market, but Charles Weaver cautions against its use by managed service providers. Continue Reading

Learn to apply best practices and optimize your operations.

5 password management tips for MSP customers

Clients often have weak password management practices. In addition, their users may lack proper password security tools. Here's how to help clients protect their organizations. Continue Reading
How MSPs and MSSPs should market cybersecurity to find success

It's time for MSPs and MSSPs to reevaluate how they sell their security solutions. Dave Sobel offers his recommendations, such as emphasizing the human aspect of cyber attacks. Continue Reading
MDR services evolve into distinct security service offering

MDR services are developing into a new category of cybersecurity offering for channel partners. Learn how MDR providers take a different approach from traditional MSSPs. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

3 basic cybersecurity measures to protect MSP businesses

Numerous MSP-targeted cyberattacks have driven home the need for improved internal security practices. Here's how MSPs can secure their operations. Continue Reading
Partners deploy phishing countermeasures as threats evolve

The pandemic and 2020 presidential election are giving criminals plenty of phishing opportunities. Learn about phishing countermeasures that partners can take to protect customers. Continue Reading
How to prepare client companies for ransomware attacks

Ransomware is a constant aspect of the IT landscape but isn't always seen as a priority. IT service providers can help their clients mitigate the risk. Continue Reading