Passportal rebrands MSP software, adds documentation management

Passportal relaunched its password and identity management offering for channel partners, adding a new module for documentation management; other news from the week.

Passportal Inc. has rebranded its flagship password and identity management offering and added documentation management to its MSP software lineup.

The rebranded Ocular product includes what the company terms a mobile-friendly user interface and a real-time user activity feed. Passportal also rebranded its self-service password reset product, previously dubbed Passportal Lite, as Blink. The renamed Blink product now supports self-service resets on Microsoft Active Directory domains, as well as on workgroup or peer-to-peer networks of Windows computers, according to the company. Channel partners have reported an uptick in demand for password management systems.

In addition, Ocular includes a new module for documentation management, which is called Ocular +docs. Dan Wensley, president at Passportal, based in Calgary, Alta., said the company decided to pursue documentation management after considering how to build upon its base product suite. Industry executives view effective process documentation as important for channel company growth. Several vendors have introduced managed service provider (MSP) software offerings to ease documentation processes.

Colin Knox, founder and CEO at Passportal, said the Ocular +docs MSP software provides channel partners a standardized way to document, store and access standard operating procedures. He said some partner companies have been hesitant to pursue a documentation program because they don't know what to document or where to store documentation.

Partners make Google Cloud moves

Two cloud services companies provided updates on their work in Google Cloud.

Agosto Inc., a cloud services and development company in Minneapolis, said its G Suite services practice revenue nearly doubled year over year in 2016, during which it added 52 new G Suite customers. Overall, the company, a tier-one Google Cloud Premier Partner, experienced 35% year-over-year growth for the last five years. Agosto cited increased adoption of public cloud, particularly on the part of large enterprises, as a key factor behind its expansion. 

In addition, Pythian, a technology services company, said it has achieved Google Premier Partner status. The company will participate in next week's Google Cloud Next 2017 conference, featuring its cloud-based data and analytics offerings. The company recently unveiled its Google Cloud BigQuery services and worked together with Google for service launches Kubernetes, Google Cloud Dataproc, Google Cloud Bigtable, Google Cloud SQL and Google Cloud Dataflow, according to Pythian.

Cohesity-Pure Storage integration targets partners

Pure Storage Inc. channel partners stand to gain a broader offering and potentially larger deals in light of a technology alliance between the flash storage vendor and Cohesity Inc., which specializes in hyper-converged secondary storage. Cohesity recently announced native integration between its products and Pure Storage FlashArray//M.

Patrick Rogers, vice president of marketing and product at Cohesity, based in Santa Clara, Calif., said Pure Storage's channel partners "are looking to expand their data center solution footprint to include data protection for Pure FlashArrays. They can now expand the size of the deal they're pursuing."

In addition, the integration puts Pure Storage channel partners on better competitive footing, as they come up against full-line storage suppliers that bundle primary flash arrays and data protection in a single offering, Rogers added. The technology alliance also provides partners with a way to provide cloud storage, since Cohesity can be used to archive and back up data into cloud storage services such Amazon Glacier, Azure Cool, and Google Nearline and Coldline, Rogers said.

Endpoint security startup enSilo debuts partner program

Endpoint security platform company enSilo unveiled its first global channel program and named Chris Marra as director of channel sales.

The channel program targets resellers and managed security service providers. Partner offerings include training and webinars, co-marketing campaigns and deployment assistance. According to enSilo, 21 resellers have joined the program, including U.S.-based firms Tevora, Morris Technology Partners, Monarch and Security Validation. The vendor plans to grow the program by 400% internationally this year.

As director of channel sales, Marra will lead the new channel program, focusing on bolstering its design and expansion, according to enSilo. Prior to joining the company, Marra served in sales and management positions at Symantec, Dell, Tripwire, BAE Systems and Fortinet.

Other news

Here's a look at more highlights from the week:

  • Tech Data Corp. said it has completed its acquisition of Avnet Inc.'s Technology Solutions business. Tech Data in September 2016 announced plans to acquire the valued-added distribution unit of Avnet. Tech Data has announced a new executive lineup in light of the closing of the $2.6 billion deal.
  • Entisys360 is among the first North American IT solution providers to adopt IGEL's new endpoint management product. IGEL, a vendor of unified endpoint management software and thin clients, launched IGEL Cloud Gateway, a software offering that extends the management of devices using the company's operating system beyond corporate networks. According to IGEL, Entisys360, based in Concord, Calif., uses IGEL Cloud Gateway as part of its Entisys360 Cloud Workspace, a managed Citrix virtual desktop infrastructure workspace that runs on public or private clouds. IGEL, which is based in Germany, has been pushing into the North American market in recent months.
  • 2nd Watch, a managed cloud firm and Amazon Web Services Premier Partner, secured $19 million in Series D funding. The company said it will use the funding to meet customer demand for its managed cloud services and to scale related cloud enablement and migration services. Delta-v Capital led the round, with participation from previous investors Madrona Venture Group, Columbia Capital and Top Tier Capital Partners.
  • Faction, an infrastructure-as-a-service cloud provider, said it has been granted a patent for its hybrid and multicloud networking technology. The technology, patented under the U.S. Patent and Trademark Office's Patent 9,571,301, is used in Faction Cloud Bloc and Faction Internetwork eXchange products.
  • Netsurion, a managed security services provider (MSSP), has been named a Fortinet MSSP Platinum Partner. Fortinet's newly announced MSSP program is in response to the number of resellers who now offer MSSP services.
  • Accenture, EY and IBM are among the professional services firms participating in Blue Prism's ecosystem certification program. Blue Prism, a robotic process automation vendor, said the program classifies partners into three categories based on their expertise and focus. Other program members include ISG (formerly Alsbridge), NEOOPS and Symphony Ventures.
  • Pax8, a value-added cloud distributor, has entered a strategic alliance with BitTitan, which focuses on cloud services delivery and managed services automation. Under the arrangement, Pax8 will offer BitTitan's MigrationWiz technology, which is provided through BitTitan's MSPComplete platform.
  • Honeywell rolled out its North America 2017 Performance Partner Program, which the company said will provide channel partners with sales, marketing and support resources. Honeywell offers mobile computers, bar code scanners, printers, print media and voice-directed offerings, according to the company.
  • Windstream, a network communications and technology services provider, appointed Olen Scott as vice president of channel sales. Scott formerly served as vice president of partner channels at EarthLink, which Windstream in November 2016 announced it was purchasing for $1.1 billion. Windstream completed its merger with EarthLink Holdings Corp. this week.
  • IBM said it named Mike Gerentine as its new vice president of software channels. Gerentine previously worked at IBM as vice president of business partners and marketing, where he developed new partner competencies and marketing engines. In his new role, Gerentine will oversee software sales within the IBM channel ecosystem.
  • IndependenceIT released version 5.1. of its Cloud Workspace platform. Software enhancements include support for Windows 2016 Session Server, full-stack support for Microsoft Azure Resource Manager and support for Office 365 single authentication.
  • Quest Software appointed George Karabatsos to oversee the Quest Partner Circle channel program, according to a Quest spokesperson. Prior to Quest, Karabatsos served as a sales and distribution executive at Dell.
  • Pivot3, a hyper-converged infrastructure vendor, appointed Mark Maisano as the company's vice president of channel sales. Maisano previously held channel roles at Acronis, Ingram Micro and Seagate Technology.
  • Secant, a company that specializes in healthcare data migration, data cleansing and HL7 management, has appointed Eric Dyer as vice president OEM sales.
  • SaaSMAX, a cloud app marketplace, will kick off its 2017 Cybersecurity Channel Road Show Series on March 15 in Dallas. The road show events will focus on cybersecurity trends, threats and best practices. Future stops for the road show include Boston (May 18), Chicago (Sept. 21) and Atlanta (Oct. 25).

Market Share is a news roundup published every Friday.

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