Avnet Technology Solutions this week launched Avnet Cloud Toolset, intended to help VARs and MSPs in the U.S. and Canada manage a customer's cloud account and provide visibility into data usage of Amazon Web Services and IBM SoftLayer, according to the company.
Avnet said Avnet Cloud Toolset helps partners govern and consolidate customers' cloud accounts, and it can be used to track actual usage charges across every major service category for AWS and SoftLayer. Partners can also use it to generate bills and invoices, include charges for their own subscription-based services and control how cloud account charges are billed.
MaintenanceNet unveils new platform for service contract management and automation
MaintenanceNet this week launched ServiceExchange, a new tool for service contract management and automation. ServiceExchange gives sales team members complete visibility into their customers' service contracts portfolios, the company said. It guides MaintenanceNet customers and their partners to add services to products, renew services, and manage product and service lifecycles.
CEO Scott Herron noted the tool's use of real-time pricing, "extreme automation" and "massive global scalability."
ServiceExchange's Business Rules Engine and API integration mean that it can deliver speedy customization and modification on a global, enterprise-wide scale as customers' business rules change, according to MaintenanceNet. The system is built on AWS.
The tool can be used by a vendor's internal sales team as well as their channel partners.
ServiceExchange supports language translation and currency conversion. Access to the platform can also be extended to IT shops.
Continuum makes file sync-and-share tool generally available
Continuum this week rolled out Sync247, a tool designed to ease the process of managing SMB customers' file sync-and-share applications. The product helps gain control and increase security of customers' IT environments, the company said, and helps partners develop data access policies for their customers. Sync247 delivers business-grade security and end-user simplicity, according to Continuum.
The product enables IT services companies to deliver Active Directory integration with single sign-on; 256-bit AES data encryption; and data privacy, by isolating client files from MSPs' files.
End users can use Sync247 to sync their most important files to the cloud; access files remotely, work from any device, and share files quickly and securely; password-protect files that are publicly accessible; and lock files during team collaboration to avoid versioning problems.
For MSPs, Sync247 offers a single view to manage all clients with Continuum's multi-client management platform. The tool can be custom-branded by MSPs.