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Trends in Managed Services, a new CompTIA study released this week, revealed optimism among managed print service providers (MPSPs) about growth opportunities in the managed print services market. CompTIA collected data for the study from online surveys from 600 U.S. and Canadian IT business executives who are responsible for technical or strategic decisions involving print or document management at their companies. CompTIA surveyed 350 U.S. IT firm executives, as well.
According to the study, 86% percent of MPSPs anticipated their businesses to grow over the next 12 months. One third of the MPSPs said they expect growth of 10% or more.
Print remains a critical part of business operations, said CompTIA: 98% percent of U.S. workers printed at least once during the past quarter and more than 50% of companies categorized their print volumes as moderate to very high. About 10% of firms within the U.S. IT channel identify themselves as MPSPs.
Managed print users gave high ratings to several attributes of managed print, including consistency and reliability of service, quality of customer service, and the freeing up of staff time.
The complete report is available for CompTIA Premier Members.
Continuum releases new MDM bundles
In response to growth in the mobile device management (MDM) space, managed IT services solution provider Continuum has bolstered its partnership with MaaS360 by Fiberlink, an IBM company. Fiberlink's MDM solution is a component of Continuum's remote monitoring and management (RMM) software.
The joint solution now provides partners with new modules, including the Advanced Mobility Management Bundle. The bundle features enrollment, security policies, mobile application management and mobile expense management. Continuum said it created these bundles of its MDM products to provide MSP partners with recommended tools for MDM at a discounted price when compared to buying the bundle's products individually.
Continuum also offers the Secure Productivity Suite -- which includes Secure Browser, Secure Mail and Secure App Management -- as well as the Mobile Enterprise Gateway for secure browsing.
The company said it has eliminated the 12-month commitment for its pricing. Instead, it now offers monthly billing. The cost of the MDM solution is added to the RMM bill.
Avnet Technology Solutions adds IBM courses
Distributor Avnet Technology Solutions, an operating group of Avnet Inc., on Wednesday expanded its IBM-related educational courses through its Avnet Services business unit. The courses focus on technical areas that include AIX, business analytics, content management, Java and mobile development for iOS and Android.
Avnet Technology Solutions said it will offer the new courses in the U.S. and Canada through Avnet Academy, Avnet Services' education and training group.
The Avnet Services team designed the new IBM courses. The courses are available as instructor-led online courses as well as private classes delivered onsite.
Tech Data appoints new VP of TDCloud
This week, distributor Tech Data Corp. named company veteran Stacy Nethercoat as the vice president of TDCloud, Tech Data's U.S. cloud business unit that was launched in 2011. In her new position, Nethercoat will be responsible for leading the strategic direction, operations and go-to-market execution of TDCloud.
Nethercoat has been with Tech Data for 19 years and has helped lead the distributor's U.S. cloud strategy since the establishment of TDCloud. She has worked on the strategic development and delivery of the distributor's end-to-end cloud solutions and the recruitment of new vendor partners to TDCloud.
CertainSafe unwraps partner program
Earlier this month, cloud-based file sharing and storage solution vendor CertainSafe launched a new reseller program for U.S. dealers and value-added resellers (VARs).
The SecurePlus Partner Program features Registered, Gold and Platinum tiers based on a partner's combined quarterly purchases from the company's solutions. CertainSafe offers discounts at each tier in addition to marketing programs and services, such as small and medium-sized business product trials; free solution design assistance; and 15-day price protection. Gold and Platinum partners have access to a dedicated sales team.
DataGravity introduces partner program
On Wednesday, "data-aware" storage platform vendor DataGravity launched its DataGravity Partner Network, a program for strategic technology resellers.
The company's DataGravity Discovery Series, which debuted last week, will be sold exclusively through partners. The Discovery Series will be available to ship in October, the vendor said.
The partner program has three tiers: Registered, Preferred and Elite. Partners will receive benefits according to partnership level that include deal registration; program support; qualified leads; sales, marketing and technical support; and training and accreditation.
Lumen21 unveils managed services program
On Aug. 14, global technology firm Lumen21 introduced a managed services program. The program consists of managed IT and security services to help resellers and small MSPs gain new clients, revenue and profits by eliminating the investment in a program of their own.
For resellers that are currently offering hardware and professional services, Lumen 21 offers network operations center and security operations center services.
Under an agreement with Lumen21, resellers can sell a variety of managed services, security services, compliant cloud services or a combination of these by Lumen21.
Lumen21 said it offers training, demonstrations, configurations, quotes and order processing for its customers regardless of partnering model. Some models also include lead generation and lead distribution services, the company said.
Trap X launches partner program
On Thursday, HoneyGrid provider TrapX Security unveiled a partner program for managed security service providers (MSSPs), VARs and other companies.
According to TrapX, the new program adds to existing TrapX channel technology, sales and fulfillment processes. MSSP partners can offer TrapX HoneyGrid capabilities under a monthly subscription model, while VARs can resell TrapX Adaptive Defense technologies, the vendor said. Additionally, companies may also partner with TrapX as strategic technology partners by integrating TrapX technologies with other products or services.
Program benefits include market development funds; sales and product training; support through joint road shows and lunch-and-learns; and a partner portal with access to a configuration tool, sales guides, technical resources and deal registration. TrapX said it will turn leads over to partners after qualifying them on business need, sponsorship and funding.