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Citrix DaaS study reveals market trends

In this news roundup, a Citrix study finds almost 90% of service providers predict DaaS growth in the next year; Hostway debuts Cloud Connex, a hosted cloud reseller and partner platform; and Tech Data features Unitrends DRaaS in the Solution Store.

Yesterday, Citrix released the results of its global survey of over 2,600 Citrix service providers that deliver Desktops as a Service (DaaS), in addition to other IT services, to gauge the status of the evolving DaaS market . More than 700 service providers from 25 countries responded to the survey, the vendor said.

The survey found that 70% of survey respondents said the average customer size for their service provider-based DaaS services is on the smaller side -- 100 employees or less. Forty percent of those businesses have fifty end users or less.

Additionally, the survey revealed:

  • Eighty-seven percent of Citrix DaaS providers expect DaaS revenue growth in the next 12 months. Thirty-four percent of these respondents said they anticipate growth between 16% and 50%, while 19% anticipate over 50% growth.
  • Citrix providers see the greatest DaaS interest within financial services, healthcare and manufacturing verticals.
  • For hypervisors, Citrix DaaS providers choose from the range of options and many use more than one. Forty-seven percent said they use VMware, while 29% said they prefer Microsoft Hyper-V. Twenty-three percent said they use XenServer.
  • When asked about the infrastructure model they either use or plan to use, the majority of Citrix DaaS providers said they use their own (80%) or plan to by the end of next year (61%), as opposed to using a public cloud Infrastructure as a Service (IaaS).

Hostway unveils Cloud Connex

Yesterday, cloud hosting provider Hostway Services Corp. introduced Cloud Connex, a hosted cloud reseller and partner platform that enables channel partners to use private label and resell Hostway's cloud as their own cloud offering.

Russell Griffin, director of channel programs at Hostway, said the feature that differentiates the Cloud Connex platform from its competitors is "the ability for a variety of different service providers … to essentially bill the client for not only the Infrastructure as a Service, but also for any ancillary services that they're providing in one invoice directed at that customer and with their branding on the invoice."

The variety of solution providers that Hostway is trying to reach with the Cloud Connex platform includes managed service providers (MSPs), VARs, system integrators and marketing agencies.

"[Partners] basically control how much money they make per cloud instance and for the services that they're offering, etc., and we're able to track that all in one place and invoice from one place and collect the bills from one place."

The platform also includes a brandable storefront template and customer portal for end user onboarding, and self-serve provisioning. Hostway said it will also make domain name registration from Hostway and hosted Microsoft Exchange available soon.

Cloud Connex went beta on Monday with five customers, and the company anticipates a full launch of the platform on Sept. 15.

Tech Data adds Unitrends DRaaS to Solutions Store

Distributor Tech Data Corp. now offers Unitrends Disaster Recovery as a Service (DRaaS) to its network of resellers, said Unitrends Inc. yesterday.

Features of Unitrends DRaaS include annual or monthly subscription rates, on-premises appliances ranging from one terabyte (TB) to 97 TBs, and software virtual appliance options, as well as installation and cloud seeding services.

Additional features include No Limits Cloud storage, which provides continuous replication in the cloud up to the limit of the physical appliance or virtual appliance tier; "white glove" service for continuous customer assistance through a disaster recovery event; disaster recovery assurance through Unitrends' ReliableDR product; unlimited Platinum Support; and next-business-day shipment of replacement appliance in the event of a hardware failure.

Unitrends DRaaS is available through Tech Data's TDCloud business unit in the company's Solutions Store.

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