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MSPAlliance develops data privacy policy guidelines for cloud providers; more news

The MSPAlliance's data privacy guidelines for cloud service providers address communications with customers, transparency requirements and more.

IT channel news briefs

MSPAlliance develops data privacy policy guidelines for cloud providers

Recent news that the National Security Agency (NSA) and the Federal Bureau of Investigation (FBI) secretly obtained data from more than a half-dozen U.S. Internet companies, such as Apple, Facebook, Microsoft and Google, to name a few, was lousy news for the burgeoning cloud computing industry.

In response to the disturbing revelations and rising concerns about data privacy, the International Association of Cloud & Managed Service Providers (MSPAlliance) announced that it has developed guidelines to help cloud service providers help customers better understand how the cloud can potentially expose their data.

According to the MSPAlliance, the data privacy policy guidelines cover communication with customers about the location of their data and third-party access to the data; how third-party service providers should handle sensitive customer data; how service providers should deal with private and public cloud environments; transparency requirements for service providers when communicating with customers; and ethical, financial and security controls governing how service providers handle customer data.

The MSPAlliance guidelines are based, in part, on material from the group's United Certification Standard for Cloud & Managed Service Providers (UCS), the Code of Ethics and Conduct and the Consumer Bill of Rights.

The organization plans to release to the public this summer a white paper that addresses these guidelines.

QLogic adds FabricCache certifications, partner enablement        

QLogic Corp. -- which within the past month announced a restructuring plan involving workforce reduction and whose president and CEO, Simon Biddiscombe, stepped down -- this week announced two new certifications for channel partners in its worldwide Advanced Solutions Partner (ASP) program as well as enhanced marketing materials.

The data, server and storage networking infrastructure manufacturer has made available the FabricCache Specialist and FabricCache Associate certifications for the QLogic 10000 Series of Fibre Channel adapters.

According to the company, the FabricCache Specialist certifications focus on the installation and configuration of the QLE 10000 series of Fibre Channel adapters. The FabricCache Associate certification is intended for partners who want to learn more about the QLE10000 and gain recognition for their product knowledge for their ability to communicate the product’s features and benefits.

In addition, QLogic has introduced a new online, modular training option called FlexCert. The program includes FlexLab, a tool that simulates hands-on lab training.

Beyond the certification additions, QLogic has new customizable partner enablement resources including hosted websites; lead generation campaigns for the FabricCache products; and live QLogic-hosted seminars, recorded webinars and product videos. The vendor is also making available technical and sales experts to support partner activities.

Ipanema Technologies scores 14 partners

Six months ago, Ipanema Technologies launched its AppsWork SaaS-based offering for application performance management. Now the vendor has 14 partners in its partner program, eight of which have completed Ipanema’s certification process.

According to the Waltham, Mass.-based vendor, the new partners are offering AppsWork from coast to coast to SMBs and enterprises. Ipanema’s Advantage Partner Program includes telcom operators, managed service providers (MSPs), value-added resellers (VARs) and value-added distributors (VADs).

The AppsWork service allows partners to offer their customers real-time visibility of application usage and performance, dynamic bandwidth control, and WAN optimization, according to the vendor.

Okta builds a channel program

Okta Inc., a cloud-based enterprise identity management services provider based in San Francisco, this week announced a new partner program for referral partners, resellers and system integrators, dubbed the Okta Solution Providers Program.

According to the company, the Solution Providers Program is designed to help partners implement and customize Okta’s cloud-based identity and access management platform for their customers. Okta manages access across applications, devices and persons in the cloud, on premises or on a mobile device.

Approved and certified partners will have access to benefits such as discounts and rebates, technical and field enablement, funding for joint marketing initiatives, joint account planning, and executive sponsorship to ensure customer success.

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