InMage Systems Inc. this week introduced its ScoutCloud recovery as a service platform for managed service providers (MSPs). The platform includes a recovery engine that handles physical-to-virtual (P2V) and virtual-to-virtual (V2V) failover and failback, automated virtual machine (VM) provisioning, storage, and multi-tenant portal for MSPs looking to offer managed or automated cloud disaster recovery services.
“We are enabling partners to offer recovery as a service as opposed to selling products to customers and doing full-blown implementations,” InMage Chief Technology Officer Rajeev Atluri said. “A customer can sign up and start doing disaster recovery or backup into the cloud environment.”
ScoutCloud bundles the recovery engine with backup and remote replication to provide block-level continuous data protection (CDP) with failover and failback for any application. The provisioning manager automates nearly all aspects of VMware-based cloud data protection and recovery.
“We’re making the services part of the cloud a lot less knowledge-based,” Atluri said.” Essentially, everything is built into the system.”
The recovery-as-a-service platform replicates data to a single cloud-based virtual server instead of requiring standing virtual servers for each protected machine, which means less end-user software licensing and storage costs. When a recovery is initiated, ScoutCloud automatically spins up the virtual recovery server.
InMage has offered the service to select partners for more than a year and is now making it generally available. One select partner is Centerbeam Inc., a San Jose, Calif.-based MSP that has offered hosted services to small and medium-sized organizations since 1999.
“Mostly where we see InMage traction is with customers looking for DR capabilities,” said Shahin Pirooz, Centerbeam’s executive vice president and CTO, “whether that’s from one of their own data centers to another one of their data centers, or from their data center to our cloud environment.”
Pirooz said Centerbeam replaced its Double-Take solution with the InMage recovery-as-a-service platform because of the way it handles Exchange and Microsoft’s SQL database.
“We redesigned our Exchange backups in our data center to use InMage as our data protection for [our hosted] Exchange environment,” he said. “And Exchange is something that’s core to our capabilities. It’s not the largest part of our business, but it certainly is something that we have to deliver well.”