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IT pros hope for Win Server beta at TechEd; SAP goes mobile

Windows shops hope for Win Server 2008 update beta; other news.

IT channel news in brief for June 3, 2010

Windows Server 2008 beta on tap?

Windows IT pros hope Microsoft will unveil a beta of Windows Server 2008 R2 Service Pack 1 at next week's TechEd 2010 conference in New Orleans. The promised update will include Hyper-V R2 with support for memory overcommit, a major check box item in Hyper-V's battle with VMware.

A Microsoft spokeswoman said only that the company will provide an "update" on the status of products. Previously, the company has said the server upgrade will be broadly available this year. Microsoft has also already said that Exchange Server 2010 SP1 will launch at TechEd. The new mail system promises improved archiving and discovery.

SAP, RightNow mobilize CRM

SAP's planned acquisition of Sybase could help the ERP giant offer its applications on any device. Details of the SAP-Sybase roadmap remain hazy pending regulatory approval but, generally, SAP will link not just customer relationship management but all of its applications to other devices and interfaces under Project Gateway. The project is based on Duet, SAP's collaboration with Microsoft to bring SAP data to Microsoft Office applications and Alloy, SAP's work with IBM to bring SAP data to Lotus applications.

Meanwhile, RightNow Technologies Inc. made it easier for users to provide customer service over mobile devices. RightNow Mobile's Web self-service feature that lets consumers search for help, view and rate answers and submit inquiries from mobile devices. RightNow Mobile is part of the company's CX May 2010 release.

Check out Tuesday's IT channel news in brief.

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