Problem solve

Voice and unified communications

• VoIP phone services for customers with on-premises and remote VDI

  Adding VoIP phone services for customers with on-premises and remote VDI can lessen reliance on cell phones, improve service integration and more. Continue Reading

• Router and switch upgrades: Five reasons your customer should invest

  Mid recession, customers are avoiding investment in even basic router and switch upgrades, but one surefire way to convince them is long-term savings that will outweigh investment. Continue Reading

• Creating new business opportunities with SRTP for VoIP

  SRTP uses algorithms such as key derivation to encrypt/decrypt VoIP traffic and make it more secure. This is especially important given the sensitive data, such as credit card numbers, that is transmitted using IP telephony. Learn the basics of SRTP... Continue Reading

• IP quality of service: Three-step implementation

  IP quality of service is becoming increasingly important as customers add bandwidth-intensive services and applications to their networks. Value-added resellers (VARs) and systems integrators who can troubleshoot and improve suboptimal performance ... Continue Reading

• VoIP protocols: Security vulnerabilities

  VoIP has risen as the next budget-saver technology for enterprise communications. However, VoIP also presents new targets for attacks, especially through the two standard protocols: H-323 and SIP. In this guide value-added resellers (VARs) and ... Continue Reading

• Citrix server and gateway integration for VoIP

  Systems integrators hoping to integrate Citrix servers and gateways for use with VoIP over a VPN should be aware of this strategy's potential problems. This tip analyzes some of those weaknesses, including call and performance degradation and how ...Continue Reading

• Calculating VoIP power requirements

  One of the challenges of implementing VoIP for systems integrators and networking consultants has long been insufficient power supplies. This tip offers advice for properly planning the power supply by budgeting for the number of devices as well as ...Continue Reading

• VoIP echo: cause and effect

  Echo can make conducting business over the phone difficult. When working with VoIP, preventing echo can be tricky. This tip pulls together a number of frequently asked questions about this phenomenon, as well as how to get rid of it.Continue Reading

• PBX to VoIP strategies

  The migration process from PBX to voice over IP (VoIP) can be a daunting one. Without a well thought-out long-term strategy, it can be an inefficient and overly expensive one. This tip provides two strategy suggestions for value-added resellers (...Continue Reading

• Cycling power with Power over Ethernet

  Cycling power to devices is made simpler with Power over Ethernet. Value-added resellers (VARs) and systems integrators can use this helpful tip to easily cycle power to many devices remotely.Continue Reading

• PBX to VoIP strategies -- The WAN factor

  Migrating a PBX system to VoIP over multiple sites can be difficult, especially when using WAN to support it. Systems integrators and value-added resellers (VARs) rolling out VoIP will find strategies that will keep their customers happy as well as ...Continue Reading