Problem solve

Voice and unified communications

• VoIP phone services for customers with on-premises and remote VDI

  Adding VoIP phone services for customers with on-premises and remote VDI can lessen reliance on cell phones, improve service integration and more. Continue Reading

• Social networking strategies build partner presence and opportunities

  By using social networking tools, partners connect better with customers and generate business through presence in the social media environment. Continue Reading

• What it takes to sell enterprise social networking software

  Channel partners will have to show customers how to integrate enterprise social networking tools into their existing communications applications in order to make a sale. Continue Reading

• Top three things to know about unified communications certifications

  With unified communications increasing in popularity, it might be worthwhile for a networking solution provider to consider unified communications certifications. This tip outlines the top three things you should know before investing in UC ... Continue Reading

• Selling voice and unified communications (UC) consulting services

  With the rise of telecommuting employees and teleconferencing within branch offices, selling voice and unified communications (UC) consulting services can be quite lucrative. In this chapter excerpt, learn about selling UC consulting services with a... Continue Reading

• Hosted unified communications and collaboration services for MSPs

  Hosted unified communications and collaboration services can beef up portfolios for managed service providers (MSPs) if you can handle the challenge of integration and customization. MSPs often must scale hosted unified communications and ...Continue Reading

• MSPs and VARs: Offering unified communications services for the SMB

  With tiny, overburdened staffs, SMBs are seeking MSPs and VARs to offer the right mix of SMB unified communications services.Continue Reading

• Offering managed VoIP services: Opportunities for MSPs and VARs

  Offering managed VoIP services is a boon for MSPs and VARs as enterprises learn they need a diverse set of management tools and staff to manage multi-vendor environments.Continue Reading

• Do you lack unified communications software skills?

  Networking partners often lack the unified communications software skills to make the technology pop.Continue Reading

• Router and switch upgrades: Five reasons your customer should invest

  Mid recession, customers are avoiding investment in even basic router and switch upgrades, but one surefire way to convince them is long-term savings that will outweigh investment.Continue Reading

• Cisco Unified Communications Manager Architecture - Introduction

  This chapter excerpt from the book "Implementing Cisco Unified Communications Manager, Part 1" will focus on dealing with the architecture of Cisco Unified Communications Manager.Continue Reading

• VoIP and video services: Understanding network architecture and design

  VoIP and video services are climbing in popularity. Learn how network architecture and design can help you provide these services to your clients.Continue Reading

• Top networking book excerpts of 2007

  These chapter downloads were the most popular with networking service providers in 2007, covering topics such as how to troubleshoot IP connectivity, IP quality of service and frame relay traffic shaping.Continue Reading

• Is unified communications the answer for all my clients?

  Supporters of unified communications (UC) claim it can save companies time and money. Find out in this expert answer whether UC is the answer for the networking needs of all-sized companies.Continue Reading

• How to convince a customer to switch to VoIP?

  ROI for VoIP, measured on a strictly financial basis, is difficult to prove, especially in single-office deployments. However, the ROI for the system in terms of "soft" costs is very rapid and should be the focus your pitch.Continue Reading