Problem solve

Problem solve

Get help with specific problems with your technologies, process and projects.

• FedRAMP authorization and the quest for a better process

  Service providers and consultancies are among the organizations attempting to build a better way to get cloud-authorized under the government's FedRAMP program. Continue Reading

• MSP software vendors play catch-up with security threats

  Hackers have exploited MSP software tools such as remote monitoring and management as a conduit for cyberattacks, leading some vendors to issue new security measures and resources. Continue Reading

• Addressing the data problem in a DevOps world

  There's a data problem underlying the shift to the cloud, cloud-native applications and the demands of the DevOps world. Insight's Jeff Bozic discusses the issues. Continue Reading

• Business-driven security: Consultants help clients play catch-up

  Digital transformation projects and other sophisticated tech initiatives call for integrated security. IT service firms are addressing the gap between security and business teams. Continue Reading

• Robotic process automation market needs provider boost to accelerate

  RPA vendors, service providers and their customers must find ways to overcome time-consuming tasks and bottlenecks to accelerate the technology's enterprise adoption. Continue Reading

• Hackers target MSPs, but not all are prepared

  Managed service provider security is being put to the test as hackers target MSPs with increasing frequency. Even a relatively simple attack can compromise a service provider.Continue Reading

• 5 Microsoft Azure managed services to grow your channel business

  Andy Syrewicze, a former MSP engineer and current Microsoft MVP, detailed five Azure solutions that service providers can offer their clients. The packages run from the simple to the visionary.Continue Reading

• How the channel can help fight bias in AI applications

  Customers' AI applications pose the risk of producing prejudiced results. Channel firms, however, can step in to educate organizations and reduce harmful biases within AI systems.Continue Reading

• How to succeed at managed services marketing

  The marketing formula at service provider DynTek includes executive briefings, messaging around innovation and transformation, and a blend of traditional and digital techniques.Continue Reading

• How to manage Windows 7 user accounts and groups

  Whether your customers operate in a workgroup or a domain/Active Directory environment, user account setup and group memberships control their rights, permissions and roles.Continue Reading

• Cloud migration planning: Assess workloads now to avoid trouble later

  Organizations that take the time to assess workloads, identify dependencies and educate themselves on cloud security tools can set a smooth path for a public cloud deployment.Continue Reading

• Applying AI: Accenture exec cites customer opportunities

  Mike Sutcliff, group chief executive at Accenture Digital, talks about the challenges of applying AI, digital thread and augmented reality to real-world business issues.Continue Reading

• Ease the MSP talent acquisition process with these tips

  For Eric Hobbs, the key to the talent acquisition process is to recruit prospective employees early and often. Hobbs is CEO at Technology Associates, a managed service provider (MSP) in Cary, North ...Continue Reading

• Channel execs grapple with IT security staffing challenges

  Channel firms say security talent is hard to find and expensive to acquire. Learn how executives are overcoming the cybersecurity skills gap.Continue Reading

• Why TIC Gums chose a cloud computing disaster recovery plan

  After a manufacturer recognized the risks in having its systems and data located onsite, the company implemented a cloud computing disaster recovery plan with the help of a channel partner.Continue Reading