News

MSP business model transformation

• April 03, 2020 03 Apr'20

  Paycheck Protection Program could help MSPs make payroll

  A Small Business Administration lending program could help cash-strapped MSPs, but demand for the loans will be high and some details still need to be worked out.

• July 10, 2019 10 Jul'19

  Ross Perot helped create the IT services industry

  Ross Perot may be known to many people as a former presidential candidate, but he also played a central role in launching the IT services industry.

• December 14, 2018 14 Dec'18

  New tool offers Cisco resellers digital transformation help

  Cisco Digital Navigator, a digital transformation methodology, aims to help Cisco resellers build digital businesses and facilitate partnering with digital solutions integrators.

• July 13, 2018 13 Jul'18

  Evergreen Services Group: New deal to up MSP revenue to $40M

  MSP market M&A: Evergreen Services Group is acquiring SMB service providers that generate most of their business via monthly recurring revenue; more news from the week.

• June 28, 2018 28 Jun'18

  DattoCon 2018 attendees get a glimpse of the future

  At DattoCon 2018, company executive Ian McChord shared his views on emerging trends and opportunities for managed service providers.

• December 15, 2017 15 Dec'17

  Kaseya predicts rise of 'super' managed services companies

  Kaseya predicts that 2018 will see the emergence of large MSPs as the managed services market continues to consolidate; other channel news from the week.

• June 30, 2016 30 Jun'16

  CompTIA: Service providers grapple with cloud

  A new CompTIA report shows service providers continue to struggle with cloud adoption, while they battle perennial issues such as margin pressure.

• April 04, 2016 04 Apr'16

  MSPWorld 2016 highlights IT security opportunities, pitfalls

  Although IT security has emerged as a top growth area for managed service providers, MSPWorld speakers warned against plunging headlong into the market.

• January 20, 2016 20 Jan'16

  IT managed service providers may find it pays to diversify

  New surveys from Kaseya and Clutch indicate continuing demand for managed services and suggest companies offering a wider range of services may see the highest growth.

• October 26, 2015 26 Oct'15

  Managed IT service deal combines Pomeroy and Tolt Solutions to make $1B company

  A pending acquisition would combine Pomeroy and Tolt Solutions into a managed services and professional services entity, with nearly $1 billion in revenue.

• October 23, 2015 23 Oct'15

  MSPWorld 2015 spotlights MSP sales craft

  What makes a good MSP salesperson? How should you compensate sales staff? Execs tackled these and other MSP sales-related questions at MSPWorld this week; plus, more channel news.

• October 20, 2015 20 Oct'15

  The managed services market: MSPWorld panel looks back, ahead to 2016

  At MSPWorld 2015, a panel discussed current trends that are shaping the managed services market and what MSPs should focus on in 2016.

• June 03, 2015 03 Jun'15

  LabTech Software urges teamwork among technicians at Automation Nation

  At Automation Nation, LabTech Software CEO Matthew Nachtrab launched the Team Building Toolkit to help IT companies develop more efficient and collaborative technical teams.

• June 01, 2015 01 Jun'15

  CompTIA: strategic MSP role among top trends in managed services

  CompTIA's latest Trends in Managed Services study indicates a higher adoption rate among customers who cast MSPs in a more strategic role.

• April 23, 2015 23 Apr'15

  MSP business model: How to achieve the perfect revenue mix

  MSPs across the board derive their revenue from a variety of business lines, including break/fix and IT project work, according to an Autotask study. Is the pure-play managed services business model an elusive dream?

• March 30, 2015 30 Mar'15

  MSPAlliance research points to managed services trends, vertical opportunities

  On the final day of the spring MSPWorld conference, MSPAlliance CEO Charles Weaver highlighted MSP trends that point to growth opportunities and areas that need attention.

• January 27, 2015 27 Jan'15

  Lenovo Service Provider Program pushes into cloud, MSP markets

  With the launch of the Service Provider Program, Lenovo aims to expand its x86 server business into cloud and managed services provider markets.

• January 16, 2015 16 Jan'15

  Centrify adds MSP program for cloud identity offerings

  In channel news this week, Centrify unveiled an MSP partner program; ExtraHop appointed a new chief to bolster its channel; Asigra enhanced its certification program; and more.

• December 04, 2014 04 Dec'14

  Kaseya points to MSP business growth, move to value-based pricing

  The annual growth rates for managed services have accelerated over the past year and many MSPs are moving toward value-based pricing, according to Kaseya research.

• July 17, 2013 17 Jul'13

  Aria Systems ships SaaS billing product for cloud services

  Aria Systems' SaaS billing system, Unified Channel Billing, is designed to simplify channel partners' billing operations for cloud-based services.

• March 26, 2013 26 Mar'13

  IT risk mitigation strategies for MSPs and cloud providers

  Attorney advises that MSPs and CSPs enact four basic IT risk mitigation strategies, involving contractual language, insurance, encryption and more.