Manage

Managed service provider MSP business model

• managed service provider (MSP)

  A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. Continue Reading

• MSP software takes a different turn in ServiceNow-LogicMonitor link

  MSP software comes in various forms and combinations. Some larger MSPs are adopting ServiceNow and LogicMonitor to automate core business functions. Continue Reading

• MSP business model moves toward three key staples

  The developing MSP business model is showing some of the characteristics of an ancient agricultural technique. Find out how service providers are cultivating business. Continue Reading

• Keep a digital transformation strategy humming with these practices

  A digital transformation strategy starts with a client's vision and a focus on business outcomes. Find out what's working for Insight Enterprises and its clients. Continue Reading

• Managed services companies upbeat despite economic signals

  At MSPWorld, managed services executives expressed guarded optimism regarding MSP market prospects and growth potential, despite some economic concerns. Continue Reading

• How to revamp your managed services pricing for predictable revenue

  Many MSPs still rely heavily on an hourly billing rate and cost-plus pricing. Michael Backers, an MSPAlliance board member, offers advice on moving to managed services pricing.Continue Reading

• MSP market rides M&A momentum into 2019

  Last year's mergers and acquisitions spree looks set to continue into 2019, as buyers look for geographic reach and skills that span multiple public cloud platforms.Continue Reading

• Liability insurance policies: Tips for covering MSP businesses

  With the IT landscape growing more complex, liability insurance policies may be a necessity for MSPs. But MSPs should ensure they get the right coverage for their business model.Continue Reading

• managed IT service

  A managed IT service is an information technology (IT) task provided by a third-party contractor and delivered to a customer.Continue Reading

• Managed security service provider (MSSP)

  A managed security service provider (MSSP) is an IT service provider that provides an organization with some amount of cybersecurity monitoring and management, which may include virus and spam blocking, intrusion detection, firewalls and virtual ...Continue Reading

• Digital transformation of business: What's the MSP's role?

  Managed IT services firms can help clients inject technology innovation into each area of business as they digitally transform, writes Paul Parisi, president of SaviorLabs.Continue Reading

• Dataprise boosts efficiency with Kaseya automation tools

  Dataprise uses automation tools from Kaseya to make its managed services business more efficient.Continue Reading

• MSP sales: Cloud business calls for new tactics, skills

  This rise of cloud computing is transforming the MSP sales landscape, cloud solutions providers and other channel partners. Here is how to cope.Continue Reading

• MSP pricing: How to build an effective plan

  Pricing managed services? Don't become preoccupied with per-user or per-device pricing decisions and make sure to aim for a profit margin rather than markup, David Streit writes.Continue Reading

• MSP documentation: Why it's essential to scaling your business

  In the past, IT service managers might have gotten away with storing important info in their brains; today, having solid MSP documentation is essential to growing your business.Continue Reading