Manage

Managed service provider MSP business model

• PowerShell automation helps MSPs, but with some caveats

  PowerShell scripting can help MSPs automate mundane and time-consuming chores, but service providers need to test their scripts and look to security first. Continue Reading

• MSP business expansion driven by cybersecurity, consulting

  MSPs are under pressure to expand their businesses beyond their traditional offerings. Cybersecurity and consulting services are two directions they can take their businesses. Continue Reading

• Managed Azure services hotspots span optimization to AI

  Demand for Microsoft Azure services ranges from cost optimization to AI services, according to service providers looking for business in this public cloud platform. Continue Reading

• hardware-as-a-service (in managed services)

  Hardware-as-a-service (HaaS) is a procurement model that is similar to leasing or licensing in which hardware that belongs to a managed service provider (MSP) is installed at a customer's site and a service level agreement (SLA) defines the ... Continue Reading

• managed service provider (MSP)

  A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. Continue Reading

• MSP software takes a different turn in ServiceNow-LogicMonitor link

  MSP software comes in various forms and combinations. Some larger MSPs are adopting ServiceNow and LogicMonitor to automate core business functions.Continue Reading

• MSP business model moves toward three key staples

  The developing MSP business model is showing some of the characteristics of an ancient agricultural technique. Find out how service providers are cultivating business.Continue Reading

• Keep a digital transformation strategy humming with these practices

  A digital transformation strategy starts with a client's vision and a focus on business outcomes. Find out what's working for Insight Enterprises and its clients.Continue Reading

• Managed services companies upbeat despite economic signals

  At MSPWorld, managed services executives expressed guarded optimism regarding MSP market prospects and growth potential, despite some economic concerns.Continue Reading

• How to revamp your managed services pricing for predictable revenue

  Many MSPs still rely heavily on an hourly billing rate and cost-plus pricing. Michael Backers, an MSPAlliance board member, offers advice on moving to managed services pricing.Continue Reading

• MSP market rides M&A momentum into 2019

  Last year's mergers and acquisitions spree looks set to continue into 2019, as buyers look for geographic reach and skills that span multiple public cloud platforms.Continue Reading

• Liability insurance policies: Tips for covering MSP businesses

  With the IT landscape growing more complex, liability insurance policies may be a necessity for MSPs. But MSPs should ensure they get the right coverage for their business model.Continue Reading

• managed IT service

  A managed IT service is an information technology (IT) task provided by a third-party contractor and delivered to a customer.Continue Reading

• Managed security service provider (MSSP)

  A managed security service provider (MSSP) is an IT service provider that provides an organization with some amount of cybersecurity monitoring and management, which may include virus and spam blocking, intrusion detection, firewalls and virtual ...Continue Reading

• Digital transformation of business: What's the MSP's role?

  Managed IT services firms can help clients inject technology innovation into each area of business as they digitally transform, writes Paul Parisi, president of SaviorLabs.Continue Reading