Manage

Manage

Learn to apply best practices and optimize your operations.

• How to revamp your managed services pricing for predictable revenue

  Many MSPs still rely heavily on an hourly billing rate and cost-plus pricing. Michael Backers, an MSPAlliance board member, offers advice on moving to managed services pricing. Continue Reading

• What makes for a true MSP partner?

  Serving as a customer's partner requires more than a marketing label. David Kaszowicz of Aventis Systems discusses how channel companies can become managing partners. Continue Reading

• Microsoft Azure migration: Accenture team supports Carlsberg

  A more agile infrastructure was among the benefits of an Azure migration at brewer Carlsberg Group. An Accenture-led team assisted with the cloud transition. Continue Reading

• MSP market rides M&A momentum into 2019

  Last year's mergers and acquisitions spree looks set to continue into 2019, as buyers look for geographic reach and skills that span multiple public cloud platforms. Continue Reading

• VMware partners craft managed services for AWS offering

  VMware Cloud on AWS: Partners are stepping up to provide managed services around the hybrid cloud offering that combines VMware's virtualization products and the AWS public cloud. Continue Reading

• 7 channel marketing strategy tips for 21st-century success

  Channel companies need to develop a marketing strategy that goes beyond word of mouth and vendors' programs. Those alone just don't cut it these days.Continue Reading

• Network design checklist: How to design a local area network

  Local area network design considerations for IT consultants range from IP default gateway redundancy to device standardization. Browse these tips iIf you are building a LAN.Continue Reading

• Network documentation checklist: 10 steps for channel partners

  Network documents can provide service providers with valuable insight when it's time to troubleshoot problems. Follow these 10 steps for a smooth documentation process.Continue Reading

• MSP cybersecurity concerns may require a business model retune

  Many managed service provider partners consider IT security an important revenue opportunity, but they may have to retool their offerings to address emerging threats.Continue Reading

• GDPR for MSPs: Channel partners question the law's reach

  Channel firms and customers outside the EU are still figuring out what they need to do to comply with GDPR personal data regulations, despite the law's May 2018 enactment.Continue Reading

• Virtual reality golf brings Trace3 into greenfield project

  A virtual reality golf center called on solutions provider Trace3 for technology infrastructure assistance with a greenfield deployment.Continue Reading

• Liability insurance policies: Tips for covering MSP businesses

  With the IT landscape growing more complex, liability insurance policies may be a necessity for MSPs. But MSPs should ensure they get the right coverage for their business model.Continue Reading

• partner account manager (PAM)

  A partner account manager is a job title within a vendor organization that uses channel partners to sell its products or services.Continue Reading

• managed hosting

  Managed hosting is an IT provisioning model in which a service provider leases dedicated servers and associated hardware to a single customer and manages those systems on the customer's behalf.Continue Reading

• Succession planning strategy: MSP execs consider the channel's future

  Have a succession planning strategy in place? If not, you're hardly alone. Get tips on why and what you should consider when planning for the future of your business.Continue Reading