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Learn to apply best practices and optimize your operations.

• Container adoption accelerates, consulting execs say

  The potential to massively speed up software cycle time is generating more container technology demand for channel partners, particularly in the new app development field. Continue Reading

• MSP automation taps PowerShell as multi-tool

  As MSP automation becomes increasingly important amid complex customer environments, service providers have turned to PowerShell as a flexible multi-tool. Continue Reading

• Desktop-as-a-service combo targets channel via Ingram Micro

  Citrix, IGEL and Ingram Micro are collaborating on a desktop-as-a-service offering, which could provide channel partners with a mechanism for replacing clients' Windows 7 desktops. Continue Reading

• MBX Systems reinvents itself in computer hardware manufacturing

  Twenty-five-year-old MBX Systems, a computer hardware manufacturer, is an example of how technology companies can continually adapt to the ever-changing marketplace. In 1995, the organization ... Continue Reading

• MSP software vendors play catch-up with security threats

  Hackers have exploited MSP software tools such as remote monitoring and management as a conduit for cyberattacks, leading some vendors to issue new security measures and resources. Continue Reading

• PowerShell automation helps MSPs, but with some caveats

  PowerShell scripting can help MSPs automate mundane and time-consuming chores, but service providers need to test their scripts and look to security first.Continue Reading

• Cybersecurity puts managed services industry at a crossroads

  MSP software vendor ConnectWise's annual IT Nation Connect event revealed the pressures managed service providers are under to transition to advanced cybersecurity.Continue Reading

• Single cloud counters multi-cloud trend among MSPs

  For some services providers, focusing resources on one cloud platform makes more sense than distributing resources across two or more public cloud environments.Continue Reading

• Channel partner account manager role is due for a refresh

  As change continues to sweep through the IT industry and channel ecosystem, vendors need to evolve the functions of partner account managers to keep up with the times.Continue Reading

• Channel firms take on multi-cloud management challenges

  As enterprise customers begin to grapple with the complexities of multi-cloud environments, channel partners have found a role in reining in and optimizing cloud spending.Continue Reading

• Digital process automation: Bonitasoft tool boosts BPM work

  Digital process automation technology is playing a key role in enabling business process management projects for one IT services firm.Continue Reading

• Office 365 managed services call for workflow, vertical skills

  Subscription business models, a focus on automating workflow and becoming a thought leader are important for taking advantage of the Microsoft Office 365 opportunity.Continue Reading

• MSP business expansion driven by cybersecurity, consulting

  MSPs are under pressure to expand their businesses beyond their traditional offerings. Cybersecurity and consulting services are two directions they can take their businesses.Continue Reading

• Managed Azure services hotspots span optimization to AI

  Demand for Microsoft Azure services ranges from cost optimization to AI services, according to service providers looking for business in this public cloud platform.Continue Reading

• The NetApp subscription model explained: A partner primer

  The NetApp subscription model opens opportunities for recurring revenue and renewable customers, but only if NetApp partners focus on successful technology adoption.Continue Reading