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Bring yourself up to speed with our introductory content.
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Bring yourself up to speed with our introductory content.
Requirements for HIPAA compliance: The key channel partner challenges
Customers with HIPAA obligations raise pressing issues for the channel partner. Austin Justice, vice president at Justice IT Consulting, describes the top challenges. Continue Reading
The financial vertical: Big investments yield big prospects for MSPs
Financial vertical specialization is a potentially rewarding pursuit for managed services providers willing to make the investment. Continue Reading
ISV (independent software vendor)
An ISV (independent software vendor) makes and sells software products that run on a physical hardware device, on a virtual machine or in the cloud. Continue Reading
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The latest on IT channel partner strategies and programs
This month's channel news quiz covers developments in channel partner strategies and programs, cloud computing, technologies affecting the channel and service provider business strategy. Continue Reading
MSP ticketing system: Autotask's new UI draws round of applause
Autotask's new ticketing system user interface ranked among the top developments at the company's annual partner conference. Channel companies tell why. Continue Reading
IT documentation as vital as backups for MSPs
IT documentation, explored recently in contributor Esther Shein's feature, has proven to be a vital yet sometimes neglected aspect of running a managed services business. For Jonathan Broyles, ...Continue Reading
Channel partnerships: How to form alliances with peers
Strategic alliances with your channel peers could be the key to expanding your business. However, it takes more than a handshake to create a successful partnership.Continue Reading
Ask the expert: How to navigate a law firm's IT committee
Pitching your services to a law firm's IT committee can be challenging, but there are ways to get your message across, according to Andrew Harrover of Matrix Computer Consulting.Continue Reading
Salesforce telehealth system lets channel add real-time video, audio
Salesforce's telehealth tool, built on top of its Health Cloud platform, offers partners the ability to add real-time video and audio to their healthcare vertical offerings.Continue Reading
Take this quiz to catch up on IT partnership news
This month's channel news quiz takes a look at a range of topics, including cybersecurity, cloud computing, distribution, partner conferences and the copier market.Continue Reading
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MSP documentation: Why it's essential to scaling your business
In the past, IT service managers might have gotten away with storing important info in their brains; today, having solid MSP documentation is essential to growing your business.Continue Reading
What does the role of CDO mean for channel companies?
Chief digital officers may hold the keys to many of your customers' decisions, and, just as importantly, to your own company's evolution.Continue Reading
IT security assessment services: The M&A angle
IT security assessment services may find a new niche in merger and acquisitions as buyers look into the cybersecurity postures of M&A targets.Continue Reading
IT security strategy: Help clients build these three pillars
User education, access management and data backup are the three pillars of a sound security strategy that partners should build and reinforce for their customers.Continue Reading
Cloud verticalization: How to tailor offerings to an industry
Experts share insight into cloud verticalization, a process for adapting cloud offerings to an industry's unique IT requirements and business problems.Continue Reading