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Bring yourself up to speed with our introductory content.
VMware ESX and ESXi Server management study guide
This study guide tests your knowledge of VMware ESX and ESXi and covers performance monitoring tools and troubleshooting methods. Take the quiz to find more learning resources. Continue Reading
FAQ: Performing a migration to Windows Small Business Server 2008
Virtualization expert Dave Sobel outlines six steps for performing a Small Business Server migration and discusses using virtualization during the migration process. Continue Reading
FAQ: Migrating from Windows Small Business Server 2003 to 2008
Virtualization expert Dave Sobel answers commonly asked questions about preparing clients for a Small Business Server 2008 migration and performing an installation from scratch. Continue Reading
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Managed security service provider guide
Breaking into the managed security service field requires time and research to make sure that you get it right. In this managed security service provider guide, you'll find everything you need to get started in this lucrative industry. Continue Reading
Microsoft Exchange Server 2007 study guide
Use this Exchange Server 2007 study guide to test your knowledge of its features, deployment guidelines and monitoring tools. Take the quiz to get additional learning resources. Continue Reading
Microsoft Hyper-V study guide: Benefits and requirements
Use this study guide to test your knowledge of Microsoft Hyper-V and get more resources on Hyper-V's pricing, features and core components.Continue Reading
VMware ESX Server installation, troubleshooting and management guide
Use this guide to compare VMware ESX Server with Microsoft Hyper-V, and learn about VMware ESX licensing, features and deployment concerns.Continue Reading
Server virtualization technology guide
Virtualizing servers can be a daunting task, but this server virtualization technology guide has information that will make you a virtualization expert. Get a general overview of virtualization, its advantages and disadvantages, tips on ...Continue Reading
A guide to selling managed services: VoIP and unified communications
In this guide to selling managed services in VoIP and hosted unified communications and collaboration, VARs can learn how to capitalize on these fast-growing markets by becoming service providers.Continue Reading
CCNA certification guide with Wendell Odom
CCNA certification can give you and your employees a competitive edge over other channel partners. Prepare for the exam with our Study Guide, which includes quizzes and resources to make sure you know your Cisco networking.Continue Reading
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ITIL guide: Best practices, implementation and training
This Information Technology Infrastructure Library (ITIL) guide has all you need to know about ITIL best practices, implementation, certification, training and tools. Learn about the ITIL framework and IT change management from our compilation of ...Continue Reading
FAQ: Pacemaker high-availability cluster technology
Get the answers to frequently asked questions about Pacemaker -- a high-availability cluster technology -- with this expert Project FAQ from Sander van Vugt.Continue Reading
release management
Release management is a software engineering process intended to oversee the development, testing, deployment and support of software releases. The practice of release management combines the general business emphasis of traditional project ...Continue Reading
FAQ: Desktop virtualization and virtual desktop infrastructure
Learn about the pros and cons of desktop virtualization and virtual desktop infrastructure and when you should recommend these services to clients.Continue Reading
Microsoft SQL Server 2008 guide
This Microsoft SQL Server 2008 guide covers new features and tools, security considerations and product comparisons.Continue Reading
Service-oriented architecture study guide
Use this service-oriented architecture study guide to test your knowledge on governance, business process management and more. Take the quiz to get additional learning resources.Continue Reading
Data migration services FAQ
Learn why data migration services are becoming more important to customers, what the biggest problems are in data migration projects and why storage virtualization hasn't eased the data migration challenge.Continue Reading
Selling advanced VPN technology FAQ
Lisa Phifer answers frequently asked questions about selling advanced VPN technology. Check out the best advice on selling advanced VPN technologies that can secure endpoints and ensure protection for mobile workers.Continue Reading
Oracle Database 11g study guide
Use this Oracle Database 11g study guide to test your knowledge of the features, software tools and upgrades available in Oracle 11g.Continue Reading
FAQ: SQL Server 2008 high-availability services
Microsoft MVP Ross Mistry answers frequently asked questions about using SQL Server 2008 to offer high-availability services to customers.Continue Reading
Cloud storage services FAQ
Solution providers who are interested in participating in the burgeoning cloud storage services market are faced with a number of questions, covering issues such as reliability, security and which business model makes sense. Executive Editor W. ...Continue Reading
Isilon Systems Partner Program Checklist
Learn the benefits of becoming an Isilon Systems reseller partner with our Partner Program Checklist.Continue Reading
VoIP implementation and management study guide
Use our VoIP implementation and management study guide to quiz yourself and bolster your knowledge of IP voice.Continue Reading
FAQ: Green IT services and virtualization technology in the data center
Expert Greg Schulz answers questions about green IT services and virtualization technology in the data center in this FAQ and podcast.Continue Reading
Green IT security services guide: Overcoming challenges in the market
This green IT security services guide offers resources including blogs, news and tips that will help clients to conserve energy and cut costs.Continue Reading
Green IT systems services guide: How to conserve energy and cut costs
This green IT systems services guide offers study guides, news, tips and other resources to help customers conserve energy and cut costs.Continue Reading
Green networking services guide: Data centers and network architecture
This green networking services guide explains how to conserve energy and reduce costs by using environmentally friendly data center design and architecture.Continue Reading
Green IT storage services guide: Evaluating storage options
This green IT storage services guide offers resources including tips, podcasts and FAQs that will help clients conserve energy and cut costs.Continue Reading
Offering network analysis in virtualized environments
Offering network analysis and network monitoring services can be a lucrative business, but needs change when network analysis meets network virtualization. Learn the best practices for offering network analysis services in virtualized environments.Continue Reading
Data center power and cooling study guide
Use this study guide to test your data center power and cooling knowledge.Continue Reading
VMware data protection FAQ
Find out about the options for VMware data protection and how to decide which approach is best for a particular customer. And, learn about other techniques and tools for VMware backup.Continue Reading
Enterasys Networks Partner Program Checklist
Learn the benefits of becoming a Enterasys Networks reseller partner with our Partner Program Checklist.Continue Reading
Cisco Study Guide: CCNA certification part 3
This study guide consists of test questions from "CCNA Security Official Exam Certification Guide." Test your knowledge of Cisco CCNA security in our study guide, compiled from questions from part 3 of the book, to see which topics you know and ...Continue Reading
Green IT solutions guide
Use our green IT solutions guide to find tips for recommending green networking, security, storage and systems services to your clients.Continue Reading
Parallel NAS FAQ
Offering parallel NAS services can bolster your enterprise storage services portfolio. Learn how to decide if parallel NAS is right for a customer, as well as how to prepare for a parallel NAS deployment.Continue Reading
Remote backup services FAQ
Learn about offering remote backup services, including the challenges and the best options for your customers.Continue Reading
Host-based IDS/IPS Partner Program Directory
Use our Partner Program Directory to choose a host-based IDS/IPS vendor partner. Whether you are looking for a new partner program or want to see what your competition's partner programs are like, our easy-to-read checklists will help you weigh the ...Continue Reading
Routers study guide
Before you begin selling and configuring routers, test your knowledge and understanding of routers with this routers study guide, and explore our related links to learn more.Continue Reading
Data center cost containment FAQ
When embarking on data center cost containment projects, solution providers need to ensure that they are prepared every step of the way. Our Project FAQ examines the most frequently asked questions about data center cost containment, from green data...Continue Reading
NetScout Systems Partner Program Checklist
Learn the benefits of becoming a NetScout Systems reseller partner with our Partner Program Checklist.Continue Reading
Hitachi Data Systems Partner Program Checklist
Learn the benefits of becoming a Hitachi Data Systems reseller partner with our Partner Program Checklist.Continue Reading
Cisco Study Guide: CCNA certification part 2
This study guide consists of test questions from "CCNA Security Official Exam Certification Guide." Test your knowledge of Cisco CCNA security in our study guide, compiled from questions from part 2 of the book, to see which topics you know and ...Continue Reading
Partner Program Directory: Authentication vendors
The market offers a wide range of authentication vendors. Use our Partner Program Directory to compare the benefits of various vendors' programs.Continue Reading
Websense Partner Program
Learn about bandwidth management vendor Websense's partner program in this standardized checklist.Continue Reading
Partner Program Directory: Bandwidth management vendors
Need help choosing among the many bandwidth management vendors in the market? Use our Partner Program Directory to compare the benefits of each vendor's program.Continue Reading
PCI compliance services FAQ
The PCI compliance standard must be met by every company who accepts credit cards as a form of payment. But what exactly does it mean to be PCI-compliant? Andrew Plato, president and principal consultant of Anitian Enterprise Security, answers ...Continue Reading
Virtual desktop infrastructure (VDI) FAQ
When deploying virtual desktop infrastructure (VDI) projects, solution providers need to ensure that they've got the best information about the technology. Our Project FAQ examines the most frequently asked questions about desktop virtualization ...Continue Reading
Network infrastructure FAQ
There are many components involved in a network infrastructure project. In this FAQ, Allen Zuk discusses how to manage a network infrastructure project, what kinds of technologies and equipment you'll need and how to deal with long-term operational ...Continue Reading
Wireless LAN (WLAN) troubleshooting study guide
Do you know enough about common wireless LAN problems to troubleshoot them for your customer? Test your knowledge of WLAN troubleshooting, from security to planning, with this study guide.Continue Reading
CommVault, Inc. Partner Program
Learn about data management software vendor CommVault, Inc.'s partner program in this standardized checklist.Continue Reading
Partner Program Directory: Application performance management vendors
There's a wide range of application performance management vendors. Use our partner program directory to compare the benefits of various vendors' programs.Continue Reading
Tripwire, Inc. Partner Program
Learn more about configuration control software vendor Tripwire, Inc.'s partner program in this standardized checklist.Continue Reading
Pillar Data Systems Partner Program
Learn more about data storage software and hardware vendor Pillar Data Systems' Partner Program in this standardized checklist.Continue Reading
Cisco Study Guide: CCNA certification part 1
This study guide consists of test questions from "CCNA Security Official Exam Certification Guide." Test your knowledge of Cisco CCNA security in our study guide, compiled from questions from part 1 of the book, to see which topics you know and ...Continue Reading
Passlogix Technologies Partner Program
Learn about systems management software vendor Passlogix's partner program in this standardized checklist.Continue Reading
Nimsoft Partner Program
Learn about monitoring software Nimsoft's partner program in this standardized checklist.Continue Reading
Imprivata Partner Program
Learn about authentication management software vendor Imprivata's partner program in this standardized checklist.Continue Reading
Courion Partner Program
Learn about identity management software vendor Courion's partner program in this standardized checklist.Continue Reading
Quest Software Partner Program
Learn about applications and systems software vendor Quest Software's partner program in this standardized checklist.Continue Reading
GFI Software Partner Program Checklist
Learn about security software vendor GFI Software's partner program in this standardized checklist.Continue Reading
Vasco Data Security Partner Program
Learn about authentication software vendor Vasco Data Security's partner program in this standardized checklist.Continue Reading
OPNET Technologies Partner Program
Learn about network management software vendor OPNET's partner program in this standardized checklist.Continue Reading
Imanami Partner Program
Learn about identity management software vendor Imanami's partner program in this standardized checklist.Continue Reading
Aladdin Partner Program
Learn about security software vendor Aladdin's partner program in this standardized checklist.Continue Reading
Exinda Partner Program
Learn about network optimization vendor Exinda's partner program in this standardized checklist.Continue Reading
What should be included in a managed services agreement?
A well-written managed services agreement should provide a common understanding of the services to be performed by the managed services provider for the client. Learn why the managed services agreement is often the first step taken by MSPs, the ...Continue Reading
How easy is it to transition existing customers to managed services?
Moving your existing customers to managed services may prove to be more difficult than signing up new customers. Find out how you can make your customer's transition to managed services go smoothly.Continue Reading
Why are solution providers shifting to managed services models?
Managed service providers are more proactive in addressing customers' issues and therefore experience increased profits and monthly compounded annuity-based revenues. Learn about the benefits of offering managed services and how to stand out from ...Continue Reading
How can managed services be marketed?
To boost business, managed services providers must carry out specific marketing campaigns. Find out the best way to market yourself as a managed services provider.Continue Reading
Are you using tape-based data protection?
Find out why customers using tape-based data protection put resellers and integrators in a good position to add value in a green storage project.Continue Reading
What is your perception of green data storage?
Green data storage means different things to different companies. By finding out what green data storage means to your potential customer, you can better meet their storage needs.Continue Reading
Do you have power and cooling, floor space or environmental issues?
Find out the role customers' power and cooling problems play in a green storage project. VARs and integrators must be made aware of these power and cooling problems before starting the green storage project.Continue Reading
What is the price point cut-off for the customer?
Budget is a big aspect of planning an authentication project. Learn how to work with your customer's budget and ensure that they stay within their limits when implementing an authentication solution.Continue Reading
How many users utilize the network resources currently?
Choosing the right authentication solution depends on many aspects, one of which is network size. Find out why it's important to know how many users utilize network resources before deciding upon an authentication solution for your customer.Continue Reading
What current authentication methods are in use on the network?
Your customer's network probably utilizes some sort of authentication method already. Find out how knowing the current authentication method can affect the authentication project ahead of you.Continue Reading
What operating systems are used at the customer organization?
Your customer's OS preference might not be the same as yours. Learn how to work within your customer's OS and provide an authentication solution that works best within their network architecture.Continue Reading
Do off-site workers require remote access?
As remote access is becoming more common, authentication opportunities are on the rise. Find out what you should know about your customer's remote employees before implementing any authentication solution.Continue Reading
Have you considered multiple levels of authentication?
Information sensitivity can dictate the level of authentication for said data. Find out why multiple levels of authentication, based on the sensitivity of the information in use, could be the right authentication solution for your customer.Continue Reading
Does the customer need a multi-factor authentication solution?
Multi-factor authentication might be the right choice for your customers, depending on their needs. Learn about common multi-factor authentication solutions in this FAQ.Continue Reading
Storage array vendors' partner programs
Use our Partner Program Directory to choose a storage array vendor partner. Whether you are looking for a new partner program or want to see what your competition's partner programs are like, our easy-to-read checklists will help you weigh the ...Continue Reading
8e6 Technologies Partner Program Checklist
Peruse the benefits Internet filtering, Internet monitoring and reporting solutions vendor Radware offers its reseller partners in this standardized partner program checklist.Continue Reading
Radware Partner Program Checklist
Peruse the benefits integrated applications vendor Radware offers its reseller partners in this standardized partner program checklist.Continue Reading
VAR-to-VAR
VAR-to-VAR is a business model based on cooperation between value-added resellers (VARs) that allows the companies to obtain professional services and solutions outside their specialties or geographic areas... (Continued)Continue Reading
Access control study guide
Find out how much you know about access control and what you need to study up on with this quiz.Continue Reading
freemium
Freemium is a way of promoting services by offering the basic features at no cost, charging a premium only for supplemental features. The term, which is a combination of the words 'free' and 'premium,' was coined by Jarid Lukin of Alacra in 2006 ...Continue Reading
CA Partner Program Checklist
Peruse the benefits enterprise management vendor CA offers its reseller partners in this standardized partner program checklist.Continue Reading
Sourcefire Partner Program Checklist
Peruse the features that IDS/IPS provider Sourcefire provides its partners in this standardized checklist.Continue Reading
Windows Server 2008 study guide
Before you can profit from Windows Server 2008 and related services, you'd better know how the operating system differs from its predecessors. Make sure your knowledge of Windows Server 2008 measures up with our study guide.Continue Reading
What are some common obstacles when implementing peripherals?
Implementing peripherals can create obstacles for you as a solution provider. Learn how to tackle these obstacles to maintain a smooth implementation, from dealing with a lack of drivers to user resistance.Continue Reading
How do I configure a UPS to suit the customer's needs?
Setting up a UPS means listening to your customer's needs. Learn how you can cater to their needs and configure your customer's UPS correctly.Continue Reading
What is your company's hardware upgrade cycle?
Your customer's hardware upgrade cycle can affect your scheduling for implementing peripherals. Find out why it's important to ask about the hardware upgrade cycle before selling peripherals to your customer.Continue Reading
How many processor types will your company buy?
Your customer can save money by standardizing on processor type, but the processors should be tailored to user tasks. Find out how you can guide your customer to the right processor type for different user groups.Continue Reading
Partner Program Directory: Virtual private network vendors
Use our Partner Program Directory to choose a VPN vendor partner. Whether you are looking for a new partner program or want to see what your competition's partner programs are like, our easy-to-read checklists will help you weigh the benefits of ...Continue Reading
How much UPS power do you need in the event of a power outage?
In an outage, your customer could lose systems function and data. Find out why it's important to know how much UPS power your customer would need to save vital functions and data in the event of a power outage.Continue Reading
Broadberry Partner Program Checklist
Peruse the benefits storage server and workstation vendor Broadberry offers its resellers in this standardized checklist.Continue Reading
Fujitsu Computer Products of America, Inc. Partner Program Checklist
Peruse the benefits that computing and communications vendor Fujitsu offers its resellers in this standardized partner program checklist.Continue Reading
Array Networks Partner Program Checklist
Peruse the benefits of VPN security vendor Array Networks' partner program in this standardized checklist.Continue Reading
What are the challenges of implementing high-performance NAS?
IT solution providers facing the challenge of recommending high-performance NAS products must match the features and capabilities of the product to the unique data needs of the client, or risk poor results after deployment.Continue Reading
What do solution providers look for in high-performance NAS?
Each high-performance NAS product and vendor is different. IT solution providers must know what to expect from a vendor and their products before entering a partnership or recommending that product to a client.Continue Reading
What are the disadvantages of high-performance NAS technology?
High-performance NAS is not appropriate for every client. IT solution providers must understand the disadvantages of the technology and know when to recommend an alternative to the client.Continue Reading