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Regulatory Compliance Services
How to protect your SMB customer against sophisticated cyberattacks
Service providers must up their game to protect their SMB customers from evolving security threats. Stanley Louissant offers best practices for ensuring your clients and their data remain secure. Continue Reading
How to sell storage into virtualized infrastructure environments
Knowing today's best storage options and how they best match to your customers' virtualized infrastructure is critical when crafting storage offerings. Continue Reading
Mobility services 101
With the enterprise mobility professional services market expected to grow into an $11.1-billion opportunity by 2018, it's no wonder that solution providers are eager to add managed mobility services to their portfolios. However, the barrier of ... Continue Reading
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What are the challenges of managed communications services?
Of all the managed services types that solution providers can potentially offer, managed communications has proven to be among the knottiest. Learn about the difficulties involved in delivering them and evaluating prospective partnerships. Continue Reading
Channel partners pursue healthcare data management opportunities
As healthcare organizations continue to amass stores of electronic information, an opportunity has emerged for service providers to host and manage the data repositories. Continue Reading
Key skill sets for capturing the booming enterprise mobility market
IT solution providers need a fairly broad set of skills to tap into the range of enterprise mobility demands. Read up on the skill sets that channel firms are obtaining to bolster their mobility practices.Continue Reading
How to create an IT subcontractor agreement with peers
In this tip, David Streit provides best practices for conducting business with peers, as well as a guide to a reciprocal IT subcontractor agreement.Continue Reading
Free IT subcontractor reciprocal agreement template
David Streit offers a guide to drafting a reciprocal subcontractor agreement. Download the agreement template for free.Continue Reading
The tradeoffs of partnering with managed mobility services providers
The increasingly complicated world of enterprise mobility spells opportunity for channel partners, and partnering with a large managed mobility services provider may be the best way to overcome the high barrier of entry.Continue Reading
HTG Peer Groups: What to expect
Arlin Sorensen has remained steady in his vision for HTG Peer Groups since its founding in 2001, and it might not be for everyone. Learn about HTG's holistic approach to peer groups.Continue Reading
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Vendor relationship management: Best practices for solution providers
Vendor relationship management is no less important than customer relationship management for solution providers looking to unlock business growth. Learn best practices and why small solution providers especially should make VRM a top priority.Continue Reading
Performing a cloud readiness assessment: Technology, process, people
Cloud partners provide insight into the objectives and challenges involved in each step of a cloud readiness assessment: the technology, the operational processes and the people.Continue Reading
Help desk ticket system approach: Should users file their own tickets?
While most help desk ticketing processes require end users to file their own tickets, there are benefits to shifting the burden back to your IT support staff.Continue Reading
A solution provider's first steps toward a cloud business model
Solution providers have numerous paths to cloud, but what's the most logical route to getting there? Experts offer advice for making a transition with minimal disruptions to your current business model.Continue Reading
2015 channel events listings
When making 2015 travel plans, refer to this list of channel events -- including conferences hosted by IT vendors, distributors, industry organizations and vendors that cater exclusively to VARs and MSPs.Continue Reading