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• Managed security service provider (MSSP)

  A managed security service provider (MSSP) is an IT service provider that provides an organization with some amount of cybersecurity monitoring and management, which may include virus and spam blocking, intrusion detection, firewalls and virtual ... Continue Reading

• Request for Proposal (RFP)

  A request for proposal (RFP) is a document that an organization, often a government agency or large enterprise, posts to elicit a response -- a formal bid -- from potential vendors for a desired IT solution. Continue Reading

• A cybersecurity self-assessment helps IT teams, partners flag risks

  IT teams, partners and vendors can benefit from an internal checkup when it comes to reducing the risk of a cybersecurity breach. This approach can help document security efforts. Continue Reading

• IT managed services companies: Making the transition work

  MSPs will attest that business model shifts can be arduous journeys. This guide aims to help navigate the challenges of reinventing business practices. Continue Reading

• MSP security essentials for every IT service provider

  Getting a cybersecurity practice up and running is no easy task. In this guide, we show how MSPs can build security practices and protect their clients from an array of threats. Continue Reading

• Definitions to Get Started

  • hardware-as-a-service (in managed services)
  • managed service provider (MSP)
  • distribution channel
  • statement of work (SOW)

  • professional services
  • IBM
  • IT consultant
  • sales lead

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• channel conflict

  Channel conflict is a situation in which channel partners have to compete against one another or a vendor's internal sales department.Continue Reading

• cloud ecosystem

  A cloud ecosystem is a complex system of interdependent components that all work together to enable cloud services.Continue Reading

• Apple Authorized Service Provider (Apple AASP)

  An Apple Authorized Service Provider (AASP) is a business that provides repair services for Apple products.Continue Reading

• solution selling

  Solution selling refers to the philosophy or practice of uncovering a customer's pain points and then providing products and services that address the underlying business problem.Continue Reading

• AI in retail opens new business opportunity for channel firms

  Channel partners with expertise in AI-powered retail technology are helping their customers transform shopping experiences and marketing strategies.Continue Reading

• Multi-cloud strategy: The next frontier for IT channel partners

  As customers increasingly embrace multi-cloud deployment, new opportunities are evolving for partners. Get insight and tips on offering multi-cloud management services.Continue Reading

• Digital transformation business: Procurement ripe for revitalization

  As the digital transformation business moves into back-office operations, systems such as procurement may be among the candidates for renewal.Continue Reading

• Blockchain consulting work takes root in the IT channel

  While blockchain remains a nascent market in the channel, some channel companies, including Project Radium, are finding blockchain consulting opportunities in enterprise projects.Continue Reading

• Dell EMC Partner Program

  The Dell EMC Partner Program is an international channel partner program that provides partners with business development, sales and marketing resources.Continue Reading

• professional services automation (PSA)

  Professional services automation (PSA) is a type of software application suite that provides a service business with the functionality it needs to manage core business processes.Continue Reading