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• How to grow your AI services business

  Getting to the next stage of AI growth calls for IT service providers to consider security, marketing and ROI. A talent for demystifying technology also helps. Continue Reading

• statement of work (SOW)

  A statement of work (SOW), in project management, is a document in which a contracting officer or chief procurement officer (CPO) specifies the objectives and deliverables for a particular project or service contract. Continue Reading

• How to start an AI service business

  Building an AI practice may seem like a daunting endeavor. Fortunately, channel partners can learn from other companies that have found ways to apply AI models to customer challenges. Continue Reading

• professional services

  A professional service is an intangible product that a contractor or product vendor sells to help a customer manage a specific part of their business. Continue Reading

• Data erasure software makes channel inroads

  Data erasure, which may be sold as a software product or as a service, is a security-oriented offering channel partners can present to their clients. Continue Reading

• Definitions to Get Started

  • statement of work (SOW)
  • professional services
  • IBM
  • IT consultant

  • sales lead
  • channel partner
  • systems integrator
  • break/fix

  View All Definitions

• CodeObjects taps Watson AI capabilities to develop chatbot offering

  When a Florida-based insurance firm needed help handling surges in call-center volumes, it piloted InsurBot.ai, a chatbot that employs IBM Watson technology.Continue Reading

• Reseller business model transformation pivots on cultural change

  MNJ Technologies, a once fast-growing VAR, found its sales were stagnating. Here's how it got back on track with its effort to push beyond the reseller business model.Continue Reading

• Where to find gigs in artificial intelligence consulting

  From AI analytics to AIOps, consulting opportunities in the fast-growing artificial intelligence technology sector could spark new business for IT service providers.Continue Reading

• Solve IT recruiting challenges with nontraditional candidates

  If you're a channel firm faced with recruiting challenges, perhaps it's time to look outside the traditional talent pool. That's the advice of partner executives who are adopting innovative ...Continue Reading

• IBM

  IBM (International Business Machines) ranks among the world's largest information technology companies, providing a wide spectrum of hardware, software and services offerings.Continue Reading

• Tech skills gap gives rise to IT apprenticeship programs

  In the highly competitive tech labor market, channel partners are formalizing IT apprenticeship programs to cultivate the next generation of IT talent.Continue Reading

• IT channel M&A: First steps for selling a company

  Ready to sell your channel business? M&A veterans Arlin Sorensen and Michael Corey offer their advice on how to get your ducks in a row and protect your interests.Continue Reading

• How to sell your channel partner business to the right buyer

  Experts discuss the first steps of the M&A process, which includes identifying and qualifying potential buyers. Here's advice on negotiating the best deal.Continue Reading

• Mainframe technology investments spur channel opportunities

  Mainframe systems provide a potential target for modernization initiatives, as well as an area of focus for channel partners with the right skills.Continue Reading

• Unified communications market sees demand for customized offerings

  Channel partners can use unified communications APIs to help customers simplify business workflows. Learn about this niche opportunity and what trends will shape the market.Continue Reading