Features

Technology trends 2019: Expect AI, blockchain uncertainty

AI and blockchain uses are on the cusp of expansion. Or are they? IT service provider executives discuss the timing and prospects for emerging technology. Continue Reading
Cloud trends in 2019: Cost struggle, skills gap to continue

IT service providers should have their hands full in 2019 helping enterprise customers deal with cloud cost management in expanding multi-cloud environments. Continue Reading
Unconventional rivals to challenge IT channel companies

Channel companies in 2019 may find themselves weighing the merits of ISV partnerships versus the possibility of developing their own software lines of business. Continue Reading
Colo vendors, MSPs explore new data center cooling methods

Unconventional cooling methods, such as evaporative cooling and data center liquid cooling, provide alternatives to traditional computer room air conditioning systems. Continue Reading
2019 channel partner events to mark on your calendar

When making 2019 travel plans, refer to this list of channel-focused events and conferences hosted by IT vendors, distributors, industry organizations and vendors that cater to VARs and MSPs. Continue Reading

Ensure a smooth M&A process with these channel partner tips

From approaching an acquisition target to dealing with snags at the eleventh hour, M&As are intensive journeys. Experts share their top considerations when buying channel firms. Continue Reading
How the Microsoft Open Data Initiative may benefit partners

Partners responded optimistically to the Open Data Initiative from Microsoft, citing potential opportunities to help customers derive greater value from their data. Continue Reading
Professional services automation tools take on integration, AI

Professional services automation vendors are taking on more integration and incorporating technologies such as AI and machine learning into their PSA tool offerings. Continue Reading
MSP cybersecurity concerns may require a business model retune

Many managed service provider partners consider IT security an important revenue opportunity, but they may have to retool their offerings to address emerging threats. Continue Reading
What are the popular managed services pricing models?

Popular pricing models for managed service providers include monitoring only, per device, per user, all you can eat, a la carte and the tiered pricing model. Continue Reading
Remote monitoring and management software gets more automated

Vendors that make business management software for managed service providers are expanding RMM software automation, but partners may struggle to fully exploit the newer features. Continue Reading

MSPs highlight 3 top tools for cybersecurity practices

Managed services providers must navigate a complex market to find the right tools for cybersecurity. Three MSPs discuss products they deem essential to their businesses. Continue Reading
GDPR for MSPs: Channel partners question the law's reach

Channel firms and customers outside the EU are still figuring out what they need to do to comply with GDPR personal data regulations, despite the law's May 2018 enactment. Continue Reading
IBM Planning Analytics opens partner opportunities in retail vertical

Channel firms in the retail sector are uncovering opportunities to modernize customers' analytics processes. Read about eCapital Advisors'work with retailer Allen Edmonds. Continue Reading
Remote monitoring and management software: Vendors expand, integrate

RMM vendors are extending their product lines into areas ranging from documentation to backup, but face an integration challenge when it comes to providing a unified interface. Continue Reading