Features

Features

• Cloud services: Market opportunity bypasses many channel companies

  While the cloud reaches critical mass among customers of all sizes, many partners don't offer cloud services or have yet to make cloud services a major revenue contributor.  Continue Reading

• Niche apps: Channel companies benefit from specialty software

  Niche applications aren't just for consumers: Channel partners are leveraging specialized software to tackle a range of challenges in fields from AI to EDI.  Continue Reading

• Application portfolios the focus of channel partnership

  CAST Software Inc.'s partner program seeks ties to technology vendors and service providers in the application portfolio management and enterprise architecture markets.  Continue Reading

• MSP operations: Channel seeks automated systems to address pain points

  Managed services providers are seeking the right mix of automated tools to boost efficiency, optimize business processes and reduce the cost of delivering services to customers.  Continue Reading

• Credentialing process helps IT service providers differentiate

  MSPs and other channel partners are pursuing rigorous audits and credentialing regimens as a way to stand out from their competitors in the IT services market.  Continue Reading

• Software robots: Enterprises ask for RPA technology on new services contracts

  Robotic process automation is making its way into new outsourcing contracts and playing a role in reinvigorating existing deals, according to industry executives.  Continue Reading

• Channel compliance controls: SSAE 16 audit requirements rigorous

  Channel companies need to pay up for SSAE audits and develop policies, processes and documentation around regulatory compliance, say experts at ChannelCon 2016.  Continue Reading

• HIPAA compliance services a double-edged sword

  Before MSPs take on HIPAA compliance work, experts advise they understand the regulatory framework they're subject under, obtain certifications and mitigate the risks.  Continue Reading

• Remote monitoring and management tools: Some assembly required

  Managed service providers use custom integration to unify monitoring tools in a bid to simplify what otherwise could become out-of-control automation.  Continue Reading

• Partner portals aim to strengthen vendor-channel relationships

  Technology vendors are launching or reworking channel program portals, offering partners the ability to register deals, receive training and obtain marketing materials online.  Continue Reading

• Workspace as a service offers channel partners DaaS alternative

  Channel executives contend workspace as a service offers the ability to support BYOD environments and provides a less jarring shift to the cloud than desktop as a service.  Continue Reading

• Company culture ideas to boost your IT channel teams

  Developing a rich company culture is not often at the top of channel executives' to-do lists, but maybe it should be. Applying these company culture ideas could pay off.  Continue Reading

• MSP security portfolios: How to offer security awareness training

  Expand your MSP security portfolio by offering security awareness training, an important layer to clients' overall security initiatives.  Continue Reading

• IT hardware sales endure as channel partner business

  Industry executives say hardware remains a key part of a channel partner's business mix, even with the rise of monthly recurring revenue from service sales.  Continue Reading

• Software defined networking projects: Channel can expect more work

  SDN projects are hindered by complexity and a lack of client skills, but those factors could also help channel partners land consulting gigs with customers seeking expertise.  Continue Reading