Features

Features

• Channel companies lose customer scope to incumbency challengers

  Channel companies fail to retain many of their enterprise customer accounts when contracts are up for renegotiation, according to an ISG report.  Continue Reading

• School infrastructure project: ConvergeOne upgrades aging data center

  ConvergeOne, a communications service provider, is working on a project in the education vertical that could help a school district recover $30 million in state aid.  Continue Reading

• Cloud hosting firm turns to Agiloft for customer support automation

  ENKI, a managed cloud services provider, has developed a series of applications using Agiloft's customizable business software applications platform.  Continue Reading

• SADA Systems helps startup with cloud, Kubernetes container management

  Cloud consultant SADA Systems is supporting Smyte, a SaaS startup, in a variety of ways, including Google cloud optimization, Kubernetes support and business development.  Continue Reading

• Fortinet Security Fabric: Channel partners find a role

  Fortinet's pursuit of a unified security architecture to protect against cybersecurity threats may open opportunities for channel partners in consulting and integration services.  Continue Reading

• Cybersecurity products: Channel, clients look for better integration

  Channel partners, dealing with an industry rife with IT security product sets, are looking into integrated security architectures and doing some of their own integration work.  Continue Reading

• Channel weighs integrated security solution vs. point-product approach

  Channel partners can make arguments for the integrated security suite and the best-in-class point product method, but the decision ultimately rests on a customer's specific needs.  Continue Reading

• New tech, old virtues keep server virtualization platforms going

  Server virtualization is well past the peak of the technology adoption curve, but SMB customers, open source technology and hybrid clouds keep demand going.  Continue Reading

• Cloud-based HR software: How channel partners play a strategic role

  Human resources departments initially might have lagged in moving management functions to the cloud, but adoption of the technology is gathering momentum.  Continue Reading

• Technology ROI: Partners say the numbers don't tell the whole IT story

  Organizations have traditionally focused on ROI to justify IT investment, but channel partners suggest a more convincing argument can be made beyond the financial numbers.  Continue Reading

• Recruitment techniques for IT channel companies

  Channel firms must rethink their recruitment techniques to win in today's competitive job market. Get tips for updating your channel recruitment strategy and retaining talent.  Continue Reading

• SMB customer IT spend: Barriers and how to overcome them

  Channel companies may need to overcome technical and financial obstacles among their SMB customers to encourage them to acquire and adopt new technology.  Continue Reading

• Software-defined storage solutions: A channel primer

  Channel companies have an opportunity to help their customers deploy emerging software-defined storage technology, a pursuit that may also boost a partner's consulting revenue.  Continue Reading

• IoT managed services: How channel partners can get started in 2017

  Channel partners can capture a slice of the growing IoT managed services market if they can overcome the steep learning curve.  Continue Reading

• RPA software: Blue Prism builds partner network, certification program

  Blue Prism, an RPA vendor, is building up its partner network, cultivating relationships with consulting firms and integrators such as Accenture, EY and IBM.  Continue Reading