IT Channel Definitions

This glossary explains the meaning of key words and phrases that information technology (IT) and business professionals use when discussing IT channels and related software products. You can find additional definitions by visiting WhatIs.com or using the search box below.

  • C

    cloud provisioning

    Cloud provisioning is user account provisioning in a cloud environment: The user's authorization and settings are configured for  services and applications located remotely and delivered over the Internet.

  • cloud service provider (cloud provider)

    A cloud service provider, or CSP, is a company that offers some component of cloud computing -- typically infrastructure as a service (IaaS), software as a service (SaaS) or platform as a service (PaaS) -- to other businesses or individuals.

  • cloud services

    Cloud services is an umbrella term that may refer to a variety of resources provided over the internet, or to professional services that support the deployment of such cloud-based resources.

  • cloud services reseller

    A cloud services reseller is a middleman who facilitates commerce between a cloud service provider and the marketplace.

  • co-selling

    Co-selling is an approach to product and service distribution in which channel partners are the primary route to market.

  • CompTIA practice test (Computing Technology Industry Association practice test)

    The CompTIA practice test (Computing Technology Industry Association practice test) is a sample exam designed to prepare technology professionals and students for a CompTIA certification exam.

  • computing arbitrage

    Computing arbitrage is a cloud services business model in which a company purchases computing resources -- typically a large block of bandwidth – at wholesale rates and offers it in smaller packages, with a greater cumulative value, to other companies.

  • consultant (consulting)

    A consultant is an experienced individual in a given field who provides expert advice for a fee. Consultants typically work as independent contractors and are hired on a short-term basis. A consultant may also be an employee at a consulting firm.

  • contract delivery date (CDD)

    A contract delivery date (CDD) is the date of delivery required by a contract. CDD is specified on a line item basis.

  • CONUS (continental United States)

    Refers to the continental United States. To state that delivery is CONUS is to say that delivery could be anywhere in the continental U.S.

  • corporate account manager (CAM)

    In the channel, a corporate account manager (CAM) is responsible for maintaining the relationship between the clients of a value-added reseller (VAR) and the VAR. In this role, a CAM may be responsible for an entire portfolio of client relationships in multiple locations. Corporate account managers serve as the primary contact for the client, which emphasizes the need for both excellent customer skills and a thorough knowledge of the channel.

  • D

    data recovery agent (DRA)

    A data recovery agent (DRA) is a Microsoft Windows user who has been granted the right to decrypt data that was encrypted by other users. The assignment of DRA rights to an approved individual provides an IT department with a way to unlock encrypted data in case of an emergency.

  • database activity monitoring (DAM)

    Database activity monitoring (DAM) systems monitor and record activity in a database and then generate alerts for anything unusual.

  • deal forwarding

    Deal forwarding is a process or technology that facilitates the exchange of information about bargains for merchandise... (Continued)

  • deal registration

    Deal registration is a feature of some vendors' channel programs in which a channel partner, often a VAR (value-added reseller) or SI (systems integrator), informs the vendor about a lead and is given priority for it... (Continued)

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