MSP Software Definitions

  • A

    AT&T Synaptic Compute as a Service

    AT&T Synaptic Compute as a Service is an infrastructure as a service (IaaS) offering that allows software developers and business customers to access virtualized servers in an AT&T data center on a pay-per-use basis. 

  • C

    Cisco Cloud Partner Program

    The Cisco Cloud Partner Program is an initiative by Cisco to help its channel partners enter the cloud computing marketplace. The Cisco Cloud Partner Program consists of three tracks: Cloud Builder, Cloud Provider and Cloud Services Reseller.

  • Citrix Cloud Provider Program

    The Citrix Cloud Provider Program is an invitation-only partner program for cloud computing service providers.

  • E

    Eucalyptus

    Eucalyptus is an open source software platform for implementing Infrastructure as a Service (IaaS) in a private or hybrid cloud computing environment.

  • H

    HP CloudAgile Service Provider Program

    HP CloudAgile Service Provider Program is an initiative aimed at cloud and telecommunication providers, hosting service providers, system integrators and value-added resellers (VARs) in the cloud market.

  • M

    managed service provider (MSP)

    A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model.

  • Microsoft Intune

    Microsoft Intune is a cloud-based enterprise mobility management tool that aims to help organizations manage the mobile devices employees use to access corporate data and applications, such as email.

  • P

    professional services automation (PSA)

    Professional services automation (PSA) is a type of software application suite that provides a service business with the functionality it needs to manage core business processes.

  • R

    Red Hat Certified Cloud Provider

    A Red Hat Certified Cloud Provider is a member in the company's cloud partner program that has met requirements to offer Red Hat products and services in a cloud computing environment.

  • Red Hat Cloud Partner Program

    The Red Hat Cloud Partner Program is an initiative offering Red Hat certification for cloud providers.

  • RMM software (remote monitoring and management software)

    RMM software (remote monitoring and management software) is a type of application that IT service providers use to maintain their clients' IT infrastructure and systems.

  • S

    SaaSgrid

    SaaSGrid is an application server and integrated framework for software as a service (SaaS) applications.

  • SlapOS

    SlapOS (Simple Language for Accounting and Provisioning Operating System) is an open source operating system for distributed cloud computing.

  • Symantec.cloud Service Provider Program

    The Symantec.cloud Service Provider Program is Symantec’s partner program for managed service providers, hosted application providers, Internet service providers and telecommunication companies.

  • T

    Tsunami UDP

    Tsunami UDP is an open source file transfer protocol that enables high-speed data transfer over network paths with a large bandwidth delay product.

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