Running an MSP Definitions

  • F

    freemium

    Freemium is a way of promoting services by offering the basic features at no cost, charging a premium only for supplemental features. The term, which is a combination of the words 'free' and 'premium,' was coined by Jarid Lukin of Alacra in 2006 after venture capitalist Fred Wilson came up with the idea... (Continued)

  • full and open competition

    With respect to a contract action, "full and open" competition means that all responsible sources are permitted to compete.

  • H

    Hardware as a Service (HaaS)

    Hardware as a Service (HaaS) is a service provision model for hardware that is defined differently in managed services and grid computing contexts... (Continued)

  • Hardware as a Service (in grid computing)

    Hardware as a Service (Haas), in a grid computing context, is a pay-as-you-go model for accessing a provider's infrastructure and CPU power... (Continued)

  • hardware-as-a-service (in managed services)

    Hardware-as-a-service (HaaS) is a procurement model that is similar to leasing or licensing.

  • HP CloudAgile Service Provider Program

    HP CloudAgile Service Provider Program is an initiative aimed at cloud and telecommunication providers, hosting service providers, system integrators and value-added resellers (VARs) in the cloud market.

  • K

    keyword stuffing

    Keyword stuffing is the practice of inserting a large number of keywords into Web page content and meta tags in the attempt to artificially increase the page's ranking in search results.

  • L

    Large Account Reseller (LAR)

    A large account reseller (LAR) is a label used by Microsoft to identify its largest value-added resellers (VARs). 

  • lead generator

    A lead generator is any marketing-related activity intended to publicize the availability of a vendor's product or service...(Continued)

  • line card

    A line card is: 1) A printed brochure that lists the names, descriptions and the manufacturers of products sold by a third party, like a distributor, sales representative or value-added reseller (VAR). 2) An electronic circuit on a circuit board that interfaces between subscribers to a telecommunications network and the rest of the network.

  • M

    managed IT service

    A managed IT service is an information technology (IT) task provided by a third-party contractor and delivered to a customer.

  • Managed security service provider (MSSP)

    A managed security service provider (MSSP) is an IT service provider that provides an organization with some amount of cybersecurity monitoring and management, which may include virus and spam blocking, intrusion detection, firewalls and virtual private network (VPN) management.

  • managed service provider (MSP)

    A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model.

  • market development funds (MDF)

    Market development funds (MDF) are a resource that a vendor grants to its indirect sales channel partners to help the channel with sales and marketing programs.

  • Microsoft Intune

    Microsoft Intune is a cloud-based enterprise mobility management tool that aims to help organizations manage the mobile devices employees use to access corporate data and applications, such as email.

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