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Microsoft updates Dynamics CRM Online

Among new features flowing into Microsoft Dynamics CRM Online are tools to help hook it up with the company’s new Dynamics GP 2010  and Microsoft’s nascent Azure cloud; support for new languages; and a discount for Dynamics GP customers to get CRM Online at $19 per user per month.

(List price for new users had been $59 per user per month for the”Professional Plus” edition or $39 per user per month for plain, ol’  Professional Edition–although I’m not sure cheaper introductory pricing announced  two years ago ever lapsed. That was $39 per user per year for Professional.)

Also new, as announced this morning by Microsoft Business Division president stephen Elop are new tools that VARs can use to tie Microsoft-hosted Dynamics CRM Online into other cloud based services running on Microsoft Azure. Unclear from the release whether there are tools to tie into non-Microsoft clouds.  

Also promised: “Seamless” integration with Dynamics GP 2010, due out May 1.

It seems that Microsoft spends an awful lot of its time these days developing integration between its own offerings. But given that Dynamic CRM is, by most VAR accounts, the product that is selling well (both in on-premises and online forms) it makes sense to link the ERP products to it as closely as possible.

Convergence 2010, for users of Microsoft’s CRM and ERP products,  kicked off Sunday morning bright and early in Atlanta.


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