• February 19, 2007 19 Feb'07

    Deploying service support for systems management

    The breadth of service support operations you have to perform as a channel professional is labor intensive. Understand the elements of service support, as outlined in this excerpt from Chapter 5, "Implementing System Management Services, Part 1: ...  Continue Reading

  • February 19, 2007 19 Feb'07

    Change management

    Control configuration changes in customer shops to minimize incidents that could impact their businesses. Get help in this book excerpt by Dan Sullivan.  Continue Reading

  • February 19, 2007 19 Feb'07

    Microsoft SQL Server migration to SQL Server 2005

    A Microsoft SQL Server migration to SQL Server 2005 can significantly improve your customers' business processes, but performing a successful upgrade is challenging. This learning guide will walk you through the SQL Server 2005 upgrade process.  Continue Reading

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