Ask the Experts

How can we reduce time spent troubleshooting networks?

Learn how making the right choices at the beginning of a networking project can reduce the amount of time troubleshooting networks later. Continue Reading
What's the best way to enter the hosted services market?

While many clients are initially skeptical about hosted services, there are steps you can take to make the case. Learn how cost and failure events can be two powerful motivators for corporate adoption of hosted services. Continue Reading
Why is Cisco adopting the SIP protocol?

Learn why Cisco is supporting the open SIP protocol for its new networking devices. Continue Reading
How can service providers ensure that PoE problems don't hamper 802.11n adoption?

Learn how to help customers determine whether now is the time to use Power over Ethernet with 802.11n Wi-Fi. Continue Reading
What is the future of antivirus or antimalware software?

Antivirus software has become antimalware software, and as such it has become more popular than ever. However, to address future threats it will have to evolve to encompass distributed and multi-tiered deployment from the "cloud" to the endpoint. Continue Reading

What are Web services, and how can they benefit my clients?

Learn how Web services, as the latest incarnation of service-oriented computing, can offer numerous benefits to you and your clients. Continue Reading
What are the top reasons for network upgrades?

Learn why performance, reliability and security are the three most important reasons for recommending a network upgrade to your clients. Continue Reading
What accounts for the trend toward SMB security?

Learn why many security vendors are offering SMB security products – and how UTM is a result of this trend. Continue Reading
Where do I start in discussing virtual security with my customers?

Learn about the architectural and security ramifications of virtualization and discover how to discuss virtual security with your customers. To ensure virtual security, work with your customers to address policies, procedures and responsibilities ... Continue Reading
Which customers will benefit from desktop virtualization and server virtualization?

Discover which customer IT environments are most appropriate for server virtualization and desktop virtualization. Learn why the trend toward the mobile workforce may cause some rethinking about virtualization. Continue Reading
When to recommend a PBX replacement vs. adding VoIP to PBX?

VoIP phone systems offer a wide range of features that can enhance productivity, reach-ability and efficiency for a business. Some of these features, such as unified communications and sophisticated call routing, work a lot better when directly ... Continue Reading

Why is it important to use security metrics with my clients?

When looking at security metrics, it's important to understand what is measured, why and for whom. Learn why it is not always easy to quantify ROI for security expenditures. Continue Reading
What are best practices for selling Software as a Service (SaaS)?

Learn the benefits of Software as a Service (Saas) for your customers and how you can create and sell services that best fit their business needs. Continue Reading
What can service providers do to ensure that network projects succeed?

Network projects fail most often because of poor planning. Discover any easy-to-learn phased network project implementation process that will set you up for success by reducing follow-up work to fix holes in a customer's network design. Continue Reading
What role does the network have in the future data center?

The future data center will be driven by the network. Learn how technologies such as iSCSI and virtualization will provide additional opportunities for network service providers as they drive the creation of future data centers. Continue Reading