One way to lower this type of spam is by encouraging your customers to "munge" their email addresses. Munging is an attempt to keep robot programs that troll the Internet for addresses from recognizing yours or your customer's. This can be done by adding spaces to the email address, or by inserting "NOSPAM" or other spurious text into the end of the address. However, some company naming policies may not permit munging.
It's also a good policy for your company -- and your customer's company -- to not distribute HTML email, such as newsletters. But, having said that, it's nearly impossible, since HTML-formatted email is now the standard form of communication to clients.
Dig Deeper on Cybersecurity risk assessment and management
Related Q&A from Russell Dean Vines
While some SMBs are not securing their mobile broadband, there is good reason to do so, even if a customer has only a small amount of data to protect. Continue Reading
A smurf attack can slow down a network to the point of shutting it down completely. Learn how to understand a full-scale smurf attack and how to ... Continue Reading
Streaming video and audio sites are frequently visited on both home computers and work computers. Learn about streaming video security risks and what... Continue Reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.