Where are the best opportunities for VARs to implement good BPM for customers that will yield a good return on investment for both the customer and the VAR?
The best approach is one process at the time:
Help the customers build a catalog of inefficient processes categorized by value type (increased revenue or reduced cost), value potential (low, medium or high) and impact (short, medium or long-term).
Identify a process that has a short-term impact to highly increase revenue.
Engage with the customer on a prototype basis: a four week project which should run from definition to realization, involving at least one technical expert and one functional expert.
The goal is to build a business process, using composition technologies and SOA architecture which use services that entail least amount of code.
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Business process management (BPM) solutions should be driven by industry and business needs.
Andre Truong clarifies a past response with further information on the interface for a generic Web service.
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