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New year, new look? Learn how to rebrand an MSP

Planning to rebrand? Here are some factors to consider, whether you're seeking a new look for a maturing business or a unified image that spans multiple acquisitions.

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Top tips for building a Microsoft Azure MSP practice

As MSPs expand into cloud offerings, many are deciding to focus on Microsoft Azure. Lunavi, Synoptek and 1Path explain why and how they grew their Microsoft Azure MSP practices.

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Top innovative IT projects of 2020

For our inaugural Top IT Projects Awards, we're recognizing channel partners that have helped a client complete a ground-breaking initiative. Nominate your company below.

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Deloitte: Life sciences vertical taps cloud for R&D

The life sciences vertical has begun to fully embrace cloud computing, spurred on in part because of the COVID-19 pandemic, according to Deloitte research; other IT channel news.

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    3 steps to blazing a trail to a better partner experience

    A strong vendor-channel partnership is essential to sustained business success in IT, and channel partners have the leverage. Here are the essential steps to creating it.

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    service-level agreement (SLA)

    A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.

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    Early IT channel career advice: Start at an MSP or a help desk?

    Trying to figure out your first move post-college education isn't easy. Dave Sobel and other MSP influencers offer opinions on what may be the best way to begin an IT channel career.

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