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4 tips for managing client relationships in a virtual world
With many businesses opting to rely on remote work technologies, channel partners need new strategies for managing client relationships.
Evaluate
Consultants work around mainframe staffing limitations
Specialized service providers aim to offset labor constraints with a mix of education programs, on-the-job experience and tools such as robotic process automation.
Evaluate
Exec discusses Ensono acquisition, vertical strategy
In this Q&A, Ensono president Marc Capri details the company's post-deal plans, which include bolstering its transformation capabilities and cultivating an industry focus.
News
PwC cloud report points to 'value gap'
Despite widespread enthusiasm for cloud computing, many organizations have yet to see a significant payoff from their investments, a PwC cloud study found; other news.
Trending Topics
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Technology Vendors-OEMs News
IBM business partners see incentives for storage systems, software
IBM is spurring partners to win more deals in the storage market, specifically around its software-defined storage and all-flash array products. The company this week introduced a new set of sales ...
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Channel business management strategies Evaluate
HCL-Actian deal embeds global systems integrator role
HCL software: The recent acquisition of Actian gives the $7.6 billion IT services provider a range of data analytics products it can sell as a global systems integrator.
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Technology market research and channel research reports News
Marketing pain persists amid channel sales model growth
While managed service providers continue to struggle with marketing, the list of vendors committing to the channel sales model continues to grow; more news from the week.
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MSP Business Transformation Manage
4 tips for managing client relationships in a virtual world
With many businesses opting to rely on remote work technologies, channel partners need new strategies for managing client relationships.
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Cloud Computing and Hosted Services Manage
MSP partners: AWS Managed Services not a competitive threat
The launch of AWS Managed Services was met with speculation over whether the offering might encroach on channel business opportunities, but partners report the service hasn't hurt them.
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Desktop operating system and mobile device management News
Data center network certifications emerge for partners
Channel partners may need to invest in new data center networking certifications that are now offered by every leading vendor to support emerging architectures.
Topics Covered
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Container and virtualization technology services (6) +
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Managed artificial intelligence services (2) +
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Managed cloud services (9) +
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Managed network services technology (9) +
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Managed storage services (6) +
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MSP business model transformation (3) +
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MSP channel partner programs (3) +
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MSP sales and marketing (4) +
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MSPs and cybersecurity (6) +
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MSPs and hardware technology (3) +
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Running an MSP business (6) +
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Software for managed service providers (7) +
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Traditional and emerging business partner models (4) +
Find Solutions For Your Project
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Evaluate
In-house vs. outsourced marketing for MSPs
Content marketing has emerged as an effective strategy for MSPs, but it can get tricky when deciding if in-house or outsourced talent should create these marketing materials.
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How will 5G deliver on its potential?
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Consultants work around mainframe staffing limitations
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Exec discusses Ensono acquisition, vertical strategy
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Problem Solve
Digital maturity laggards play catchup, consultants say
Companies behind the curve of digital transformation can close the gap on digital business leaders, according to professional services firms.
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3 tips to improve data management in the cloud
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3 basic cybersecurity measures to protect MSP businesses
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Healthcare security services firms tackle ransomware spike
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Manage
4 tips for managing client relationships in a virtual world
With many businesses opting to rely on remote work technologies, channel partners need new strategies for managing client relationships.
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SAP partners help customers move to cloud
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Co-managed IT support sees demand in the remote work era
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Cloud communications service providers emerge
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E-Handbook | November 2018
Managed security services market beckons as SMB attacks grow
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E-Handbook | August 2018
Cloud storage resellers, MSPs take on latest storage trends
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E-Handbook | May 2018
Containerization technology market emerges for channel partners
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E-Handbook | March 2018
IT managed services companies: Making the transition work
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E-Handbook | December 2017
Multi-cloud strategy: The next frontier for IT channel partners
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IT Channel Basics
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Accenture: 4 areas every cloud strategy must cover
Organizations have begun to tackle new challenges involving their cloud strategies. Here are four facets that channel partners can help clients address.
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Get Started
6 best practices for informing MSP clients about cyber risks
With the cybersecurity threat landscape in a constant state of change, MSPs must help clients understand how to protect themselves. Here are six best practices.
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Get Started
How to craft client-friendly MSP websites
MSPs' company websites are often a missed opportunity to connect with customers. Here are tips on how to market an MSP online using language your clients will understand.
Multimedia
Blog: Channel Marker
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How Louisiana MSP registration aims to curb cyberattacks
Louisiana's MSP registration, which will take effect Feb. 1, 2021, has sparked many debates about regulating the managed services industry. At last week's IT Nation Secure virtual conference, ...Continue Reading
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Accenture Cloud First to invest in partnerships
Accenture's $3 billion investment in its Accenture Cloud First business will bring together 70,000 professionals from a range of disciplines and practices, from cloud-native development to human ...Continue Reading
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More Channel Marker Posts
Securonix grows program for MSSP partners, adds NTT, Wipro
Kaseya offers price break on MSP peer group membership
Innovation and the economy: Going digital key to enduring downturn
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News
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Managed cloud services
PwC cloud report points to 'value gap'
Despite widespread enthusiasm for cloud computing, many organizations have yet to see a significant payoff from their investments, a PwC cloud study found; other news.
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Emerging Technology Markets
IT consultants go for green cloud computing
Sustainability and green cloud computing have gained a higher profile in recent months, leading consultancies like Accenture and ThoughtWorks to pursue new services; other news.
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IT systems integrators
Deloitte backs Teradata Vantage as integrator
Under the expanded partnership, Deloitte will integrate Teradata Vantage as-a-service platform deployments with cloud-native services; other IT channel news.
SearchITChannel Definitions
- managed security service provider (MSSP)
- cloud service provider (cloud provider)
- service-level agreement (SLA)
- RMM software (remote monitoring and management software)
- cloud provisioning
- request for proposal (RFP)
- TIN (Taxpayer Identification Number)
- Defense Contract Management Agency (DCMA)