This Windows 7 upgrade and troubleshooting guide offers all the information solutions providers need to make a customer’s transition to Windows 7 as seamless as possible. From knowing what your enterprise migration options are to finalizing a Windows 7 deployment, it’s important to be able to explain to customers Windows 7 improvements in hardware and performance.
VARs also need to be prepared for when things go wrong in their customer’s Windows 7 environment. Check out the top troubleshooting tools, such as the Device Manager, and tips on common issues such as legacy application compatibility.
•Windows 7 troubleshooting
•Windows 7 performance monitoring tools
•Windows 7 features and improvements
Knowing the ins and outs of Windows 7 hardware upgrades will help you to troubleshoot Windows 7 errors and crashes. When customers are considering a Windows 7 upgrade, the OS requirements are also a key decision-making factor. Find out whether a 32- or 64-bit system is best and learn about the ways to achieve maximum performance.
Windows 7 migration options for enterprise VARs
There are a good amount of one-stop tools available for migrating Windows XP machines to Windows 7, but pleasing your enterprise customers may prove to be a more difficult task. Once you have a strong understanding of your customer’s environment, you will be able to deal with potential roadblocks such as application issues. Take a look at the most useful and capable options in today's enterprise market to improve your VAR portfolio.
The basics of planning an enterprise desktop migration to Windows 7
Planning is crucial in any VAR’s successful enterprise desktop migration. These five fundamentals are critical to successfully preparing a customer’s move to Windows 7, starting with forming a communication and education plan.
The basics of executing an enterprise desktop migration to Windows 7
After solution providers have a basic Windows 7 migration plan in place, execution is the next step. Finishing off a migration involves collecting data, testing apps and hardware and exploring virtualization options in your customer’s environment.
Windows 7 hardware upgrades for maximum performance
It's useful for solutions providers to know about best practices for Windows 7 upgrades and hardware changes, because customers' computers will have a hard time keeping up with new, faster programs. In this chapter excerpt, you will learn how to ensure your customers' computers run at peak speed and that they have enough system memory. You'll also find information on upgrading Windows 7 hardware by using a component called ReadyBoost, which now works with multiple devices.
FAQ: Windows 7 upgrades
How do you respond when customers ask why they should perform a Windows 7 upgrade from XP or Vista? Our expert explains the major benefits and options available to customers as well as the difference between a clean install and an upgrade. Your customers will also expect you to explain to them which licensing options are available and the effects that licensing has on retail costs.
Do you have the proper tools and techniques to troubleshoot potential issues in your customer’s Windows 7 environment? Find out here whether you are prepared for Windows 7 application incompatibility, hardware and performance issues or a Windows 7 crash.
Troubleshooting Windows 7 errors
Helping a customer upgrade to Windows 7 may not always go smoothly but preparing for failures during installation can make the process easier. Ensuring that a customer's hardware drivers are up to date with Device Manager is the first step to resolving any crashes, but this FAQ details how to figure out other issues, including compatibility and application errors. Take a look at the best sources for troubleshooting Windows 7 errors.
Common application compatibility issues for Windows 7
Solution providers have a few methods available to solve Windows 7 legacy application compatibility issues, and knowing them can save you time during the deployment process. Check out the best approach to handling a task such as loading an incompatible program inside Windows 7 and how to use the “Compatibility” tab.
Troubleshooting Windows 7 hardware and performance issues
Properly troubleshooting Windows 7 hardware and performance issues, including how to properly deal with error messages, requires solution providers to have a broad scope of the potential issues that they may face. Use this chapter excerpt to get a grip on the troubleshooting tools listed under Windows 7 System Recovery Options.
Windows 7 compatibility: Solving Hardware, software issues
Windows 7 compatibility has made VARs’ lives easier compared to previous Windows versions, especially when it comes to finding and installing hardware easily, and overcoming software incompatibilities. But you also need to consider that the prospect of finding and installing Windows 7 drivers without issue and resolving software incompatibilities may not be easy.
Resolving a Windows 7 crash or freeze
If and when a customer has a Windows 7 crash, solution providers should know the best ways to troubleshoot the issues. When dealing with a Windows 7 Blue Screen of Death or freeze, it's important to search for the root of the problem in the right places and ensure that your customer's settings are properly configured. Actions such as disabling all unnecessary startup programs can help a provider fix a random freeze.
Windows 7 performance monitoring tools are valuable assets to solutions providers when they are assisting customers. Use this information on Windows 7 command-line tools and programs, performance monitoring tools and troubleshooting tools to help expand your service offerings and benefit your customers. These tools make it easier to help customers find the root of the various problems occurring with their operating system.
Windows 7 command-line tools and programs
This chapter excerpt provides information on Windows 7 command-line tools and programs that are useful to solutions providers. Important programs such as ping, tracert and nslookup are derived from command-line tools. This chapter excerpt teaches you how to use the command prompt and provides a table outlining the definitions of executable program extensions, including .com, .js or .vbs. Knowing which command-line programs are available in Windows 7 and how to utilize them properly will also make it easy to determine and troubleshoot customers' problems.
Windows 7 performance monitoring tools
Chances are your customers aren't as well-informed about Windows 7 performance monitoring tools as they could be. This chapter excerpt delves into the proper tools for fixing Windows 7 problems and ensuring data protection. View a computer's performance rating by using the Windows System Assessment Tool (WinSAT) or the Performance Rating tool. Learn the values for CPU usage of physical memory, kernel memory and system threads and find out how to use the Resource Monitor and Performance Monitor.
Windows 7 troubleshooting tools and tips
There are several quick fixes that solutions providers try to use when solving an issue, including closing all programs or rebooting the computer. However, the Windows 7 troubleshooting tools that are part of the Windows Diagnostic Infrastructure are the key to finding the root of the problems occurring on your customers' systems. Find out how these Windows 7 troubleshooters -- Self-Monitoring, Analysis and Reporting Technology (SMART); the Resource Exhaustion Detection and Resolution (RADAR) tool; and the Memory Diagnostics tool -- can help detect the source of a problem.
Configuring Microsoft Management Console in Windows 7
Configuring Microsoft Management Console in Windows 7 is easy with certain tools called snap-ins that help simplify tasks for solutions providers. This tip provides step-by-step instructions on how to create a new console, how to choose which extensions appear in a snap-in and how to create console task pads . Customizing the snap-ins display and setting console file options are also important to this process.
FAQ: Windows 7 system maintenance tools
Determining the right Windows 7 system maintenance tool for your customer requires you to know what’s out there. Read our expert’s answers to questions about maintaining Windows 7 using Remote Assistance, and finding out which maintenance tools are most useful and how often they should run.
Many of your customers will ask what the differences are between Windows Vista or XP and Windows 7. This section provides information on all the pertinent Windows 7 features available. Your customers will also be interested in knowing about the are major advances in startup time and overall performance. Learn about the new Windows 7 features that are driving enterprise adoption.
Windows 7 features and security updates
Listen to this expert podcast to find out how you can help customers with Windows 7 installations, and also get information on the new security updates and features. In a Windows 7 upgrade, the security features, which include the Action Center, Applocker and an improved BitLocker, are a huge selling point . The Windows 7 security updates and new features help reduce the amount of third -party applications required by your customers as well.
Windows 7 improvements driving enterprise adoption
In addition to improved Windows 7 features such as DirectAcesss and BitLocker, Windows 7 also has better application compatibility. These Windows 7 improvements also allow for less problematic Windows 7 deployments for solutions providers. Where Vista failed in accessibility, Windows 7 allows remote access without compromising customers' computer security.
Optimizing Windows 7 startup performance for energy efficiency
The argument between turning a computer off and leaving it idle is one your customers deal with on a daily basis. This chapter excerpt explains how to optimize Windows 7 startup performance. Find out how new Windows 7 features have improved startup performance and energy efficiency for your customers. You can teach customers to take advantage of power-saving features and techniques such as reducing or eliminating BIOS checks, upgrading device drivers configuring the prefetcher and using an automated logon.
This was first published in December 2009