Software as a Service application implementation study guide

Test your knowledge of Software as a Service and get information on SaaS tools and business intelligence services.

This Software as a Service (SaaS) study guide tests your knowledge of SaaS implementation and applications and

provides important resources to help you become an expert.

Learn about customers' important SaaS implementation considerations, including subscription payment models and other pricing concerns. There are also possible pitfalls that you should be prepared to deal with, including service level agreements (SLAs) and licensing issues. Use this guide to avoid about common SaaS post-implementation problems and get up to speed on the best practices for selling SaaS.

This was first published in November 2009

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