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Business process management requires that the processes used are mapped out, or modeled, so the technology can be architected to accommodate the process. The challenge is that often the industry analyst who creates the representation of the process, either doesn't know the process from end-to-end, or isn't currently up-to-date on how a business process is working within the company. The emerging business process technologies and capabilities require both technology experts and business experts to step back and create business process solutions from a holistic vantage point, especially now that service oriented architecture (SEO) allows for endless flexibility and adaptability. Knowing the best practices for implementing service-oriented processes is essential to the success of any SOA initiative. As a systems integrator (SI) or VAR, you can leverage your technical expertise as essential to the success of any BPM project. This guest commentary by Ronald Schmelzer, Senior Analyst, ZapThink, excerpted from our sister site SearchCIO.com, examines how IT professionals and business analysts can work together to create more efficiency, less overhead and increased analytic capabilities through business process solutions .
This was first published in June 2007
Channel Strategies for the CIO