Business process management (BPM) is a fast-growing field as companies are working to adapt to an ever-changing business environment. The trend toward automating business tasks for greater efficiency, flexibility and adaptability is being fueled by the partnership
The good news for you, as a value-added reseller or consultant, is that business analysts don't generally have the technical expertise, and business process management software vendors don't always have the staffing, to keep up with current supply and demand. Take advantage of the opportunities that BPM presents to you. Help your customers get the optimum performance from their business processes and build ongoing consulting practices with the tips and how-tos in this learning guide.
Table of contents
|Business process management (BPM) basics||Return to Table of Contents|
- Business process management definition
Business and IT media channels are buzzing about what BPM has to offer small and midsized businesses (SMBs) as well as large enterprises. But what is business process management? According to our online dictionary Whatis.com, BPM is designed to make business processes more effective, efficient and adaptable to business needs. A subset of infrastructure management, BPM helps you maintain and optimize your clients' equipment and core operations.
- How to become a business process management consultant
Business process management is generating so much interest because, as business environments change, companies are beginning to realize that they must identify better management tools and processes. Older technologies may limit BPM, but your customers may not understand what newer technologies can do. Launch your business process consulting business by helping customers take advantage of new BPM functionality using SAP, Microsoft and other technologies.
- Business process services resellers should offer
In order to win a business process management sale, you must first ensure that BPM is a business sponsored and business driven activity -- or it will quickly fall of your clients' radar screens. Our BPM site expert Andre Truong explains that you have a great opportunity to offer technological and business process management consultant services if you're able to help clients identify the need.
- Table of contents
1: What is business process management?
2: How can you help your customers handle business process challenges?
3: What BPM software should you choose?
This was first published in June 2007