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Add email security awareness training to your portfolio
Email security awareness training for your customers’ employees is a natural extension to email and Web filtering products. David Jacobs details why.
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How VMware Auto Deploy can ease VAR workloads
Since creating multiple new hosts can be arduous for solution providers, they can use VMware Auto Deploy for vSphere 5 to handle tasks such as restoring data to new hardware.
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Pen testing problems and how to fix them
A lot can go wrong with pen testing. Dave Shackleford discusses potential problems and how to fix them, or avoid them altogether.
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Selling Windows MultiPoint Server 2011 to SMB customers
Windows MultiPoint Server 2011 is more than just an option for academic settings and there are a few ways, such as selling software licenses, that VARs can offer the product to SMB customers.
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Guide to CompTIA’s Security+ certification
In this chapter excerpt from CompTIA Security+ Certification Passport, author T.J. Samuelle describes authentication as needed to pass the exam.
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Cloud storage comparison for VARs
In this cloud storage comparison, learn about the advantages and disadvantages for VARs in three cloud storage options: public cloud, private cloud and hybrid cloud storage.
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How to diagnose storage systems performance problems
Learn how to pinpoint a performance problem in your customers’ storage systems via storage performance monitoring, as well as how to fix the problems once you’ve found them.
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Focusing on Windows 7 deployment services
Your customers may think they can handle a Windows 7 deployment with their internal IT staff, but may not have the time to handle cumbersome deployment tasks, such as application testing. Read here...
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Automated storage tiering: Intra-array vs. inter-array
Learn about the differences between intra-array and inter-array automated storage tiering products and find out which one holds more opportunity for VARs.
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Pen test reports to ‘wow’ your clients
Dave Shackleford lists the pitfalls to avoid and the best steps to take to produce a penetration test report that will wow your clients.
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How should VARs approach a Windows 8 upgrade?
Just because Windows 7 adoption rates weren’t high doesn’t mean Windows 8 upgrade opportunities won’t exist. Read the role Windows XP will have in Windows 8 adoption.
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Key points of a solid security incident response plan
When major security events occur, an effective response can make all the difference. David Jacobs offers up a complete incident response plan.
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Boost revenue by taking a page from RIM’s PlayBook
Expert Lisa Phifer explains how to help customers with PlayBook Security, and reveals future PlayBook enterprise features.
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Seven questions for potential BDR customers
To determine whether your customers need to outsource their backup and disaster recovery services, they need to answer these questions, such as when was their most recent backup test, and allow you...
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Ensuring NAS access from Windows and Unix clients
In many large and complex computing environments, administrators need to supply access to a NAS device from both Windows and Unix clients. Find out how to configure your systems for this requirement.
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Physical environment testing before virtualizing server
Performing physical environment tests in a thorough manner, determining what you should and shouldn’t virtualize, will smooth the process of setting up virtualization on customers’ servers.
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Cashing in on RHEV capabilities
Check out the benefits of Red Hat Enterprise Virtualization (RHEV) and why its features and capabilities may serve as a good value-add for your business.
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Exchange 2010: Customers need a SAN now more than ever
Find out why Exchange 2010’s storage changes mean your customers would fare better with a SAN instead of DAS to support their Exchange environment.
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Integrated IT stacks: What they mean for VARs
VARs competing against integrated IT stacks may find the best advantages in the areas of configuration choice, existing equipment and vendor lock-in.
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Customer trust: Key to BDR solution sales
Backup and disaster recovery (BDR) services can be a great addition to a managed service provider’s portfolio, but it requires a deep level of trust from your customers. Learn about the risks and r...
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IT channel sales strategy: Resolution selling
Solution-based selling has some big flaws, says Ingram Micro's Kirk Robinson. He explains why resolution selling makes more sense.
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VAR marketing strategy: Focus on customer outcomes
VAR marketing professionals must stay focused on the success of customers. Get advice for keeping that tenet top of mind.
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Twitter dos and don'ts for IT solution providers
For the best return on your Twitter time and resource investment, your Tweets should adhere to some guiding principles. Follow our list of dos and don’ts.
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Data as a Service opportunities for solution providers
Learn about Data as a Service, how it works, its benefits and drawbacks for customers, and the opportunities it presents to IT solution providers.
Channel Strategies for the CIO