Unstructured data archive software implementation and licensing

Unstructured data management tools provide a means of managing email and file archives. But many products lack a simple, comprehensive way to deliver an enterprise-level archiving solution -- leaving your customers to rely on archiving point solutions.

Archiving software is generally easier to implement and better tailored for the high volume, low-cost nature of some unstructured data environments, while enterprise content management (ECM) applications offer more options to manage, classify and create data component relationships. To decide which approach best suits your customer's needs, you should understand how these programs manage unstructured data. Consider the following:

  • How is data discovery, indexing and archiving handled?
  • What type of meta data does the product create?
  • What type of content analysis is done by the product?
  • What default policies or categories are included?
  • Is e-mail and file meta data indexed in the same database?
  • How difficult is the application to install and maintain?
  • Are additional products or modules required to deliver the desired level of functionality?
  • Also keep in mind licensing, which varies widely among email archiving products. For example, the ability to discover and index messages on email servers requires a license for Open Text's Livelink for Email Monitoring module, while another license for the company's Email Archiving component is needed

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