Channel Strategies for the CIOEmail Alerts
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How to sell managed IT services -- personal touch, customization
Managed IT services require a provider and sales team that inspire trust, a menu of services that can meet many needs, and the ability to show you're caring for customers when you're not on their premises. Article
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CCENT/CCNA Certification Study Guide: Networking fundamentals
Cisco's CCENT/CCNA certification qualifies VARs and SIs for extensive networking projects, creating more business opportunities for the company. Test your knowledge of networking fundamentals in part one of this quiz series designed to help you pass ... Quiz
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Information security certification: Top five Ask the Expert Q&As
Information security certification provides you with the tools and training you need to provide a consistently high level of service for your customers. Read these top five Q&As from our expert to learn more about certification, and how to make it wo... Top Ask the Expert questi
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Symantec partners have training, 'tricks' in store at conference
Symantec partners will attend sessions on selling endpoint security and Software as a Service at next week's Partner Engage conference. The company is also hinting at a few surprise announcements about its partner programs. Article
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Open-source based IP PBX for small business: Training and support
Beyond installation and configuration, open source IP PBX for small business offers value-added resellers an opening for training and support. Tip
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Government security breaches bring work to channel
The United States' work to improve its government computer security, after several high-profile data breaches, will bring new sales and training opportunities to the channel. Article
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Do certifications have credibility?
Certifications can be one way to evaluate security consultants, but as Information Security's Marcia Savage reports, opinions vary as to their value. Article
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Information security awareness training presents business opportunity for resellers
If you think information security awareness training is a waste of time, think again. Value-added resellers (VARs) and security consultants can use their existing training skills to sell annual training retainers and make a boatload. Tip
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How to sell voice over IP for service providers: closing the deal
Saving money supporting one network instead of two isn't enough; customers need reassurances, training, guarantees and help overcoming inertia. Article
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CISM and CISSP certification for the channel
Learn what certifications channel partners value with this expert advice from Don Donzal, and make sure you gain recognition and meet with success. Ask the Expert