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SOA consulting may help SMBs keep IT agile
SOA consulting will be important as midsized companies adapt SOA more. The design philosophy is already popular with enterprises, but for SMBs, keeping IT agile is the main value proposition for SOA. Article | 24 Jul 2007
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Microsoft solution providers question SaaS margins
Microsoft business application providers are demanding more information on pricing and margins for the upcoming "software plus services" Software as a Service (SaaS) plan. Article | 10 Jul 2007
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Symantec hopes new initiatives will bode well for partners
Symantec hopes its recent acquisitions and SaaS offerings will mean more opportunities for resellers. Article | 24 May 2007
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MSPs share how-to on migrating to managed services business
Converting from a product-sales-focused VAR to a managed service provider means changing your pricing, organization, services and sometimes your customer contacts. Article | 03 May 2007
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Managed services market gets more competitive; pressure grows on MSPs to ramp up services
Customers are more willing to out-task some of their IT, but increasing competition in the market means MSPs have to be cost-effective, sophisticated and business-savvy. Article | 02 May 2007
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IBM to sell managed security to SMBs -- through the channel
Selling managed security services through the channel may help IBM attract more small and midsized businesses, according to analysts and observers. Article | 25 Apr 2007
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Symantec SaaS push will force channel to change
Symantec's new SaaS platform will make VARs become more like service providers and reward those that already are, experts say. Article | 18 Apr 2007
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Security outsourcing a growing trend, but few channel opportunities exist
Security outsourcing is gaining in popularity, but direct sales by managed security services providers are limiting channel opportunities. Article | 09 Apr 2007
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Cisco service price list, potential for competition troubles VARs
Cisco's new Smart Care Service is designed to give partners a managed-service option they can't build themselves; MSPs worry it might create competitors, VARs fret over static pricing. Article | 04 Apr 2007
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Five ways to gain customer loyalty
Take advice from a channel expert on how value-added resellers (VARs) can keep customers happy. From choosing the right manufacturers, to fixing mistakes, to offering managed services, this column will help you gain loyalty and keep it going strong. Column | 01 Mar 2007
Channel Strategies for the CIO