Channel Strategies for the CIOEmail Alerts
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Writing an IT service-level agreement
If you're rolling out a services-based line of business, such as managed services, an IT service-level agreement (SLA) is as essential as your vendor partnerships. Whereas many resellers may have previously acted just as an intermediary between their... Channel Business How-To
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Oracle Siebel CRM On Demand targets partner relationship management
Oracle and its partners can now sell subscriptions that let customers extend their Siebel CRM On Demand and improve partner relationship management. Article
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The best channel stories of the year
2007 was the year product turned into service and service turned into Web service, but the channel still found a way to keep growing. Article
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Hosted CRM requires change in vendor sales, channel support
Hosted CRM, or CRM as a Service, is a growing market with lots of opportunities for channel partners -- as long as their vendors focus on services, not just sales. Article
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SAP partners say Business ByDesign has service opportunities
SAP is focused on recruiting resellers for Business ByDesign, but SAP partners who are already working with the Software as a Service (SaaS) offering say there are additional services opportunities. Article
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Hardware as a Service (in managed services)
Hardware as a Service (HaaS), in a managed services context, is a procurement process similar to licensing. Definition
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Pop quiz: Channel partner basics
Test your knowledge of the basic terms you should be familiar with as a channel partner with this quick pop quiz. Quiz
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Hardware as a Service (HaaS)
Hardware as a Service (HaaS) is a service provision model for hardware that is defined differently in managed services and grid computing contexts... (Continued) Definition
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Hardware as a Service (in grid computing)
Hardware as a Service (Haas), in a grid computing context, is a pay-as-you-go model for accessing a provider's infrastructure and CPU power... (Continued) Definition
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How to develop an effective IT consulting marketing campaign
Learn five key steps to marketing your IT consulting services -- target your audience, develop a message, start mailing, establish yourself as an expert and form partnerships. Channel Business How-To