-
Managed services
Erick Simpson, managed services expert, offers value-added resellers tips and advice for running a successful managed services business. Guide
-
How to write an IT service-level agreement
A service-level agreement (SLA) is a document that clearly lays out your responsibilities as a client's managed services provider. Learn how to write an SLA to protect your managed services business by avoiding confusion with customers that can lead ... Channel Business How-To
-
Channel Business How-tos
SearchITChannel.com's Channel Business How-To series provides actionable advice for managers of channel businesses. You'll find high-level, but highly specific, tips for running a successful reseller, service provider or IT consulting business. How-To
-
How to become a managed service provider
The managed service provider (MSP) business holds promise for value-added resellers (VARs) looking to expand their business or migrate away from reselling. Value-added resellers can find techniques and tips on how to become a managed service provider... Channel Business How-To
-
How to build a managed service provider business
With hardware and software sales increasingly commoditized, the motivation for building a managed service provider business has never been greater, but getting from Point A to Point B isn't so easy. We explain what the risks are and how to make a suc... Channel Business How-To
-
Managed services contracts
Value-added resellers venturing into managed services need to consider the details of the managed services contract they provide to customers. Learn what goes into a managed services contract in this edition of Channel Explained. IT Channel Explained
-
How to keep your revenue from dropping in a recession
A recession might be just around the corner, but value-added resellers (VARs) and managed service providers (MSPs) don't have to be casualties. By adopting some best practices for monitoring your income and seeking recurring revenue streams, you can ... Channel Business How-To
-
How to stay profitable in the reseller business
For many small and medium-sized reseller businesses, expanding your line of business takes time and money, and it's important to know both your up-front capital expenses and ongoing costs so that you can calculate your return on investment (ROI). Her... Channel Business How-To
-
Writing an IT service-level agreement
If you're rolling out a services-based line of business, such as managed services, an IT service-level agreement (SLA) is as essential as your vendor partnerships. Whereas many resellers may have previously acted just as an intermediary between their... Channel Business How-To
-
Pop quiz: Channel partner basics
Test your knowledge of the basic terms you should be familiar with as a channel partner with this quick pop quiz. Quiz
- See More: Essential Knowledge on Managed service provider (MSP) business model
-
Cisco UCS partners see growing cloud opportunities
Cisco’s Unified Computing System has helped some integrators become cloud providers. Now it drives more virtualization business for other Cisco UCS partners. News | 14 Feb 2012
-
Telecom agents make tough transition to managed services
Some telecom agents are partnering with the IT channel and telecom master agents to explore managed services and combat the threat of VoIP. News | 08 Feb 2012
-
As hardware biz shrinks, VARs build out cloud management services
GreenPages teams with CA, BMC on management-as-a-service for end user devices. News | 03 Aug 2011
-
Microsoft throws select partners a bone with Office 365
About 20 syndication partners will be able to own the customer relationship for Office 365, the hosted productivity services that Microsoft launched today. News | 28 Jun 2011
-
Managed services meets e-discovery
Legal MSPs see growth even as more companies bring e-discovery in-house. News | 13 Jun 2011
-
Managed VoIP gains reseller, MSP adherents
Managed voice appliances keep phone gear on premises, but MSPs manage them. News | 17 May 2011
-
VARs need to carve out their own market niche
VARs have to create their own specific market niche and exploit it because of increased competition from IT vendors. News | 17 Jan 2011
-
Microsoft BPOS suite: Creating business opportunities
Microsoft Business Productivity Online Standard suite can offer new revenue opportunities for solution providers, but the suite also has its fair share of downfalls. Article | 18 Oct 2010
-
Consistency, persistence factor into channel marketing efforts
VARs and integrators need a strategic multi-prong approach to attract new customers and keep existing clients happy. Article | 14 Jun 2010
-
More VARs are selling managed services as vendor strife spreads
Selling managed services helps VARs promote their own brand and value versus that of their vendor partners. Article | 14 May 2010
- See More: News on Managed service provider (MSP) business model
-
5 simple ways MSPs and integrators can mitigate cloud lock-in
MSPs and integrators risk facing cloud lock-in when they partner with a larger provider for cloud services instead of building their own. Here are five ways to avoid it. Tip
-
MSP tip: Be a guide, not a salesperson
Managed service providers can build a more successful business by simply solving existing problems for customers and hosting IT discussion groups. Tip
-
Systems vendors heed these 10 tips for creating multiple sales channels
Systems vendors make various mistakes when creating multiple sales channels, as contributor Anne Zink outlines in this tip. Resellers should watch for these issues when considering partner programs. Tip
-
Five ways to build customer loyalty
Take advice from a channel expert on how value-added resellers (VARs) can build customer loyalty. From choosing the right manufacturers, to fixing mistakes, to offering managed services, this column will help you gain loyalty and keep it going strong... Tip
-
Managed services: Maximize profits with a recurring revenue stream
Managed services provides VARs and consultants a recurring revenue stream that one-time sales cannot. This tip offers strategies for turning one-time customers into recurring customers. Tip
-
Hardware as a Service (in managed services)
Word
-
Hardware as a Service (HaaS)
Hardware as a Service (HaaS) is a service provision model for hardware that is defined differently in managed services and grid computing contexts... (Continued) Word
-
Hardware as a Service (in grid computing)
Hardware as a Service (Haas), in a grid computing context, is a pay-as-you-go model for accessing a provider's infrastructure and CPU power... (Continued) Word
-
solution provider
A solution provider is a vendor, a service provider or a value-added reseller (VAR) that comprehensively handles the project needs of their client from concept to installation through support... (Continued) Word
-
solution
A solution is a product, combination of products, services, or a mix of products and services that a vendor, service provider or value added reseller (VAR) will offer to their client... (Continued) Word
-
turnkey solution provider
A turnkey solution provider is a solution provider that offers limited consultation and one or more established product packages that allow only minimal configuration... (Continued) Word
-
consultant
A consultant is an experienced individual that is trained to analyze and advise a client in order to help the client make the best possible choices... (Continued) Word
-
Managed services FAQ: Podcast with Erick Simpson
In this supplemental podcast, Erick Simpson discusses why managed services models are becoming increasingly popular among service providers and how the delivery of managed services can increase additional service and solution sales. Podcast
-
5 simple ways MSPs and integrators can mitigate cloud lock-in
MSPs and integrators risk facing cloud lock-in when they partner with a larger provider for cloud services instead of building their own. Here are five ways to avoid it. Tip
-
Cisco UCS partners see growing cloud opportunities
Cisco’s Unified Computing System has helped some integrators become cloud providers. Now it drives more virtualization business for other Cisco UCS partners. News
-
Telecom agents make tough transition to managed services
Some telecom agents are partnering with the IT channel and telecom master agents to explore managed services and combat the threat of VoIP. News
-
MSP tip: Be a guide, not a salesperson
Managed service providers can build a more successful business by simply solving existing problems for customers and hosting IT discussion groups. Tip
-
As hardware biz shrinks, VARs build out cloud management services
GreenPages teams with CA, BMC on management-as-a-service for end user devices. News
-
Microsoft throws select partners a bone with Office 365
About 20 syndication partners will be able to own the customer relationship for Office 365, the hosted productivity services that Microsoft launched today. News
-
Managed services meets e-discovery
Legal MSPs see growth even as more companies bring e-discovery in-house. News
-
How to develop a digital signage business
Here are five tips for VARs getting into the digital signage business Feature
-
VAR uses digital signage to grow business
Here’s how one VAR turned to digital signage and hasn't looked back. Feature
-
Back to (digital signage) school
Here’s what VARs need to know to build a digital signage practice. Feature
- See More: All on Managed service provider (MSP) business model
About Managed service provider (MSP) business model
Learn more about service provider business models and how to choose a business model within the technology channel in this topic. We explore the managed service provider (MSP) model, Software as a Service (SaaS), storage and security services, hardware services and other multi-tier business strategies for certified channel partners, value-added resellers (VARs), systems integrators and other IT solution providers. Find out which model is right for your channel business with pricing information, tips on growing markets, questions to ask before you get started and more.