Channel Strategies for the CIOEmail Alerts
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How much should you rely on managed services sales?
Learn what's needed to strike the right balance of project work versus managed services sales. Also in this issue, find out how the absence of single-instance storage in Exchange 2010 can affect customers' migration plans, and examine why VDI is beco... E-Zine
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PSA software market: Key capabilities, vendor differentiation
PSA software is evolving, with most products adopting a cloud-based model. Your choice of a product will likely boil down to support for other apps. Feature
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Data protection services: Market outlook for solution providers
Despite the relatively low uptake of data protection services, analysts say they represent a growth opportunity for solution providers. Feature
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Challenges of transitioning to cloud data protection services
IT services companies transitioning to a cloud data protection model are learning a lot about marketing, compensation plans and operational issues. Feature
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Solution provider agreement issues: Protection of intellectual property
The evolving nature of relationships with customers and partners demands greater vigilance around your intellectual property. Feature
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Managed security service strategy calls for vigilance
Targeted threats require constant attention, plus unified threat management with intrusion detection, patch management and content filtering. Feature
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What are the top three IT vertical markets in 2012?
Channel partners say health care IT services still rank above other IT vertical markets, but real estate and energy practices show promise. Feature
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Managed video conferencing services finally in demand
MSPs can use IT management platforms to provide managed video conferencing services and save customers money, time and headaches. Feature
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How to develop a digital signage business
Here are five tips for VARs getting into the digital signage business Feature
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VAR uses digital signage to grow business
Here’s how one VAR turned to digital signage and hasn't looked back. Feature
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Back to (digital signage) school
Here’s what VARs need to know to build a digital signage practice. Feature
- See more Essential Knowledge on Managed service provider (MSP) business model
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Ingram Micro cloud services pitch: Cloud enablement for partners
At Ingram Micro Cloud Summit 2013, the company laid out its strategy for helping partners get a bigger share of the $35B global cloud services market. News | 10 Apr 2013
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Cloud pricing and sales in spotlight at Ingram Micro Cloud Summit 2013
At Ingram Micro Cloud Summit, cloud services experts discuss cloud pricing and packaging strategies, as well as ways to develop a cloud sales culture. News | 09 Apr 2013
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IT risk mitigation strategies for MSPs and cloud providers
Attorney advises that MSPs and CSPs enact four basic IT risk mitigation strategies, involving contractual language, insurance, encryption and more. News | 26 Mar 2013
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MSPAlliance: No need to look beyond our MSP, cloud certification
The MSPAlliance is calling on MSPs and cloud providers to support its MSP and cloud certification standard, the Unified Certification Standard. News | 21 Mar 2013
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MSPWorld 2013: Managed security services demand on the rise
At MSPWorld 2013 in Orlando, Fla., Forrester analyst Edward Ferrara points to customer cloud readiness and key drivers of managed security services. News | 21 Mar 2013
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MSPexcellence aims to help cloud computing service providers, wannabes
Cloud provider advisory group MSPexcellence has established a community for solution providers that want to become cloud computing service providers. News | 08 Mar 2013
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ConnectWise PSA suite gains customer monitoring, prospecting tools
Client Heartbeat, a customer monitoring tool, and Klpz, for telephone prospecting, are being added to the ConnectWise PSA portfolio. News | 14 Feb 2013
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GRC software opportunities abound thanks to regulations, automation
Solutions providers find success selling GRC software as more customers struggle with regulatory compliance, especially in health care. Feature | 11 Sep 2012
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MSPs struggle with BYOD pricing
A lack of standardization in consumer devices has led MSPs to have difficulty around setting up support prices for consumer devices in the workplace. News | 29 Mar 2012
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Cisco UCS partners see growing cloud opportunities
Cisco’s Unified Computing System has helped some integrators become cloud providers. Now it drives more virtualization business for other Cisco UCS partners. News | 14 Feb 2012
- See more News on Managed service provider (MSP) business model
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5 simple ways MSPs and integrators can mitigate cloud lock-in
MSPs and integrators risk facing cloud lock-in when they partner with a larger provider for cloud services instead of building their own. Here are five ways to avoid it. Tip
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MSP tip: Be a guide, not a salesperson
Managed service providers can build a more successful business by simply solving existing problems for customers and hosting IT discussion groups. Tip
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Managed services, outsourcing offer relief during economic downturn
Cutbacks and layoffs may lead to lax security procedures at your customers' companies. Solution providers can help customers maintain security by offering ways to work within their limited budgets. Tip
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VARs: How to become a managed services provider
On the road to becoming a managed services provider, VARs find they have options ranging from building their own systems to reselling services from distributors and vendors. Which is right for you? Tip
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Find the best security engineers for your managed services
As the market for managed services continues to grow, it's important for VARs who offer managed services to find the best people to help them grow their business. Learn why a successful managed services business model requires planned growth, and dis... Tip
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Systems vendors heed these 10 tips for creating multiple sales channels
Systems vendors make various mistakes when creating multiple sales channels, as contributor Anne Zink outlines in this tip. Resellers should watch for these issues when considering partner programs. Tip
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Five ways to build customer loyalty
Take advice from a channel expert on how value-added resellers (VARs) can build customer loyalty. From choosing the right manufacturers, to fixing mistakes, to offering managed services, this column will help you gain loyalty and keep it going strong... Tip
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The downside of offering managed security services
Entering managed security services is a significant investment, so make sure you've considered the pros and cons carefully. Tip
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Deal: MiSS consolidation -- SecureWorks/LURHQ merge
Security analyst Mike Rothman comments on the SecureWorks/LURHQ merger. Tip
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Managed services: Maximize profits with a recurring revenue stream
Managed services provides VARs and consultants a recurring revenue stream that one-time sales cannot. This tip offers strategies for turning one-time customers into recurring customers. Tip
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What are considerations for VARs offering managed security services?
Providing consulting and VAR services is a vastly different business model than that of a managed security service provider. Not understanding the risks that come with offering such services can put both your business and your customer's business in ... Ask the Expert
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Apple Authorized Service Provider (Apple ASP)
An Apple Authorized Service Provider (Apple ASP) is an individual or organization that can legally service Apple products although their warranties are held by other entities. Service by anyone other than an authorized service provider (ASP) will ren... Definition
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managed IT service
A managed IT service is an information technology (IT) task provided by a third-party contractor. Definition
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gray market
The gray market (sometimes spelled as "grey market") is the collective system of unauthorized sales channels for products. Gray market products may be less expensive than those bought through official distribution channels but are typically inferior.... Definition
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Hardware as a Service (in managed services)
Hardware as a Service (HaaS), in a managed services context, is a procurement process similar to licensing. Definition
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Hardware as a Service (HaaS)
Hardware as a Service (HaaS) is a service provision model for hardware that is defined differently in managed services and grid computing contexts... (Continued) Definition
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Hardware as a Service (in grid computing)
Hardware as a Service (Haas), in a grid computing context, is a pay-as-you-go model for accessing a provider's infrastructure and CPU power... (Continued) Definition
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consultant
A consultant is an experienced individual that is trained to analyze and advise a client in order to help the client make the best possible choices... (Continued) Definition
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solution
A solution is a product, combination of products, services, or a mix of products and services that a vendor, service provider or value added reseller (VAR) will offer to their client... (Continued) Definition
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turnkey solution provider
A turnkey solution provider is a solution provider that offers limited consultation and one or more established product packages that allow only minimal configuration... (Continued) Definition
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solution provider
A solution provider is a vendor, a service provider or a value-added reseller (VAR) that comprehensively handles the project needs of their client from concept to installation through support... (Continued) Definition
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Managed services FAQ: Podcast with Erick Simpson
In this supplemental podcast, Erick Simpson discusses why managed services models are becoming increasingly popular among service providers and how the delivery of managed services can increase additional service and solution sales. Podcast
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Apple Authorized Service Provider (Apple ASP)
An Apple Authorized Service Provider (Apple ASP) is an individual or organization that can legally service Apple products although their warranties are held by other entities. Service by anyone other than an authorized service provider (ASP) will ren... Definition
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Ingram Micro cloud services pitch: Cloud enablement for partners
At Ingram Micro Cloud Summit 2013, the company laid out its strategy for helping partners get a bigger share of the $35B global cloud services market. News
-
Cloud pricing and sales in spotlight at Ingram Micro Cloud Summit 2013
At Ingram Micro Cloud Summit, cloud services experts discuss cloud pricing and packaging strategies, as well as ways to develop a cloud sales culture. News
-
PSA software market: Key capabilities, vendor differentiation
PSA software is evolving, with most products adopting a cloud-based model. Your choice of a product will likely boil down to support for other apps. Feature
-
Data protection services: Market outlook for solution providers
Despite the relatively low uptake of data protection services, analysts say they represent a growth opportunity for solution providers. Feature
-
Challenges of transitioning to cloud data protection services
IT services companies transitioning to a cloud data protection model are learning a lot about marketing, compensation plans and operational issues. Feature
-
IT risk mitigation strategies for MSPs and cloud providers
Attorney advises that MSPs and CSPs enact four basic IT risk mitigation strategies, involving contractual language, insurance, encryption and more. News
-
MSPAlliance: No need to look beyond our MSP, cloud certification
The MSPAlliance is calling on MSPs and cloud providers to support its MSP and cloud certification standard, the Unified Certification Standard. News
-
MSPWorld 2013: Managed security services demand on the rise
At MSPWorld 2013 in Orlando, Fla., Forrester analyst Edward Ferrara points to customer cloud readiness and key drivers of managed security services. News
-
MSPexcellence aims to help cloud computing service providers, wannabes
Cloud provider advisory group MSPexcellence has established a community for solution providers that want to become cloud computing service providers. News
- See more All on Managed service provider (MSP) business model
About Managed service provider (MSP) business model
Learn more about service provider business models and how to choose a business model within the technology channel in this topic. We explore the managed service provider (MSP) model, Software as a Service (SaaS), storage and security services, hardware services and other multi-tier business strategies for certified channel partners, value-added resellers (VARs), systems integrators and other IT solution providers. Find out which model is right for your channel business with pricing information, tips on growing markets, questions to ask before you get started and more.